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Napleton Buick GMC

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.8
420 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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6305 Northwest Hwy

Crystal Lake, IL

60014

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Top Reviewed Employees

Derek Gruendemann at Napleton Buick GMC

Derek Gruendemann

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
View 8 Reviews
Steve Hardy at Napleton Buick GMC

Steve Hardy

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 60 Reviews
Santo Voiculescu at Napleton Buick GMC

Santo Voiculescu

Service Manager
4.7
This rating includes all reviews, with more weight given to recent reviews.
View 33 Reviews
Freddi Alvarado at Napleton Buick GMC

Freddi Alvarado

Sales Professional
4.4
This rating includes all reviews, with more weight given to recent reviews.
View 14 Reviews
More Employees

Latest Reviews

July 14, 2026

Everyone was super to deal with. I would highly recommend them to anyone . And would deal with them again More
by jfscma Verified Customer

Employees Worked With

Derek Gruendemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erwin

July 14, 2026

Freddie made it as smooth as possible purchasing a car here. We will be back for sure. More
by sarahstar414 Verified Customer

Employees Worked With

Freddi Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Gruendemann
5.0
This rating includes all reviews, with more weight given to recent reviews.

July 04, 2026

Christian and Dan were amazing and Derrik too! I appreciated their Communication, patience and availability. More
by pkoenig847 Verified Customer

Employees Worked With

Santo Voiculescu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Gruendemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Leon
More Reviews

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Shuttle Service
  • Television
  • Vending Machines
  • Free Popcorn!
Napleton Buick GMC, Crystal Lake, IL, 60014