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Napleton Buick GMC
Crystal Lake, IL
350 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
August 31, 2025
Very overly clever representative.
I needed regular oil change. They charged much more than before.
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by davidsr50
Employees Worked With
Steve Hardy
August 30, 2025
Knowledgeable courteous, answer questions in detail,
clean facility, no pressure to purchase, very helpful, expedient service
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by L-walton
Employees Worked With
Steve Hardy
August 28, 2025
I keep coming back for my oil changes, etc.
I have had good customer service and short stays, I normally wait while my vehicle is being serviced.
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by bpegarsch
Employees Worked With
Sorry do not remember salesmen name., Steve Hardy
