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Napleton Buick GMC

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.8
413 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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6305 Northwest Hwy

Crystal Lake, IL

60014

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Top Reviewed Employees

Steve Hardy at Napleton Buick GMC

Steve Hardy

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 59 Reviews
Ryan English at Napleton Buick GMC

Ryan English

Client Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
View 15 Reviews
Santo Voiculescu at Napleton Buick GMC

Santo Voiculescu

Service Manager
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 32 Reviews
Christian Leon at Napleton Buick GMC

Christian Leon

Used Car Sales Manager
4.5
This rating includes all reviews, with more weight given to recent reviews.
View 16 Reviews
More Employees

Latest Reviews

April 18, 2026

Wonderful experience. Met Eric when I walked in and the entire process was smooth and convenient. Eric and the team were extremely professional. More
by mh

Employees Worked With

Christian Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Gruendemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pedersen
5.0
This rating includes all reviews, with more weight given to recent reviews.

March 19, 2026

Working with Eric and the team was seamless. A very respectful, courteous group! We are very happy with our new car!!! Thank you Eric! More
by Mckbello20

Employees Worked With

Derek Gruendemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pedersen
5.0
This rating includes all reviews, with more weight given to recent reviews.

March 16, 2026

Eric was a pleasure to deal with during my buying experience. He was knowledgeable about my GMC truck and also kept things light and personable. Zero pressure sales man and we were able to come to a More
by Adamlmurphy08

Employees Worked With

Eric Pedersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
More Reviews

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new 2026 Buick Envision car, priced at $47,750
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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Shuttle Service
  • Television
  • Vending Machines
  • Free Popcorn!
Napleton Buick GMC, Crystal Lake, IL, 60014