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Napleton's River Oaks Honda
Lansing, IL
1,214 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best.
We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff.
Thank you,
The Napleton family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 20, 2026
Great salesman Kamal.
Dan was also great customer service. I would refer friends and family
More
by dru8emup69
December 11, 2025
Best place to come and purchase a care Earnest is the
best sales person ever he is very persistent and getting the job done
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by brookelynn685
Employees Worked With
October 28, 2025
We came to this dealership looking for a new Pilot.
We met JP and made us feel like family. The process took four hours but he made it go fast. He
Is a true “people person” that truly loves what he
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by Tuffs
Employees Worked With
Dealership Inventory (173 Vehicles)
Photos & Amenities
- Automated Car Wash
- Cable TV
- Express Service
- Children's Play Room
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Vending Machines
- After Hours Drop-Off
- Customer Lounge Area
- Drive-In Service
- Authorized Accessories Store
- Free Loaner Cars
- Free Drinks
- Cheapest Prices
- Friendly atmosphere
- Customer appreciation day
- After Hour Drop-Off
- Valet Parking
- Free Popcorn
- Customer Education Programs
- Rental Car Service Onsite
