Porsche Melbourne

Very courteous, however, this recent 16- 17 October 2026 service they over-inflated the front tires to 39 pounds when they should be at 36 front, and the rear they overinflated to 51 pounds when they should service they over-inflated the front tires to 39 pounds when they should be at 36 front, and the rear they overinflated to 51 pounds when they should be filled to 39 pounds. I know what happened. Whoever read the sticker on the door jam saw 51 pounds for the spare tire, and assumed it was for the rear tires. Filling the rear tire to 51 pounds is dangerous for the people operating that vehicle. I’m not sure they have a quality control or safety program or a maintenance supervisor who knows what they’re doing or checking the work. More

Once I was able to connect with a service advisor following 3 messages left over a two-day period, all went very well. Complicating factor was the medical absence of my assigned advisor, whose phone following 3 messages left over a two-day period, all went very well. Complicating factor was the medical absence of my assigned advisor, whose phone number was the same as a fellow advisor. My vehicle was in the service bay within 8 minutes of my arrival, and the issue was resolved within an hour. The advisor reviewed all details of findings with me, over and above the video data provided by the service technician. Thr overall experience was 5-star! More

Jacob was fantastic thank you for kind and thoughtful words comments and service ! one of the best i have had words comments and service ! one of the best i have had More

Jacob in the service dept. Is the best service adviser. I've had much experience with Pirsche service over the years (on my 6th Porsche), and Melbourne has been the best, in pa Is the best service adviser. I've had much experience with Pirsche service over the years (on my 6th Porsche), and Melbourne has been the best, in particular dealing with Jacob. More

Porsche Melbourne Services department always does an exceptional job, very appreciative of their assistance. They are always courteous and on time. exceptional job, very appreciative of their assistance. They are always courteous and on time. More

Laura was awesome with getting me in and out. When I arrived at the service garage, someone was waiting for me to take the car directly into the service area. When I arrived to pick it up, the c When I arrived at the service garage, someone was waiting for me to take the car directly into the service area. When I arrived to pick it up, the car was at the front door of the garage ready for me to takeoff. Everyone I dealt with was polite and professional! More

Love my new Porsche Cayenne! The Melbourne dealership is excellent! Everyone that works there is friendly and helpful. I always talk to Hayley because we have bought several cars The Melbourne dealership is excellent! Everyone that works there is friendly and helpful. I always talk to Hayley because we have bought several cars from her! More

Untrustworthy and Incompetent Service! I had one of the worst experiences ever at Porsche of Melbourne. While visiting family in the area, I heard a noise coming from one of my wheels and I had one of the worst experiences ever at Porsche of Melbourne. While visiting family in the area, I heard a noise coming from one of my wheels and brought my car in to have it checked. They told me they couldn’t hear anything wrong with the wheel but claimed I had an oil leak—which didn’t make sense, as I had never seen a low oil warning on my car. Still, I trusted their diagnosis and paid $4,500 for the repair. On my way back to Miami, I immediately got a warning that the car was out of oil. When I called, Amy told me to “just add oil until you can get back to us.” I drove all the way back to Melbourne, where they took my car for only 30 minutes—no lift, no plates removed—just topped it off with oil and sent me off again. Two days later, it was leaking oil again! When I called back, they refused to take responsibility or offer further help. I’ve since gone to another Porsche dealership for a second opinion. I’ve never dealt with a service department so careless and unwilling to make things right. Completely untrustworthy experience. More