Royal Buick GMC

The service department is the awful probably the worst I have experienced. Responsiveness was nonexistent. I had to physically come to have an update on when my parts would be in. Also, I explained I had an have experienced. Responsiveness was nonexistent. I had to physically come to have an update on when my parts would be in. Also, I explained I had an issue with the antenna reception on the radio stations and it's happened all of a sudden. They changed my entire radio which didn't fix the issue and when I let them know they said it was fixed for what I brought it in for and the best part is it must be the radio station LOL now I have 3 other cars where the station is perfect but Aidan said it was nothing they could do and to take it somewhere else. As a business owner I don't say this lightly but the customer service was beyond poor for a 120k suv More

Great communication, for a first time car buyer I highly recommend you ask for Kobe. recommend you ask for Kobe. More

I had a great experience from the time that I entered the parking lot. Salesman Kolby Bates was very friendly and knowledgeable about the car I was originally interested in. The test drive was great and did parking lot. Salesman Kolby Bates was very friendly and knowledgeable about the car I was originally interested in. The test drive was great and did not feel rushed. I decided to go with a car that was within my budget. The Sales Manager was able to work with me to make sure I left with the vehicle. . So overall, my experience was great in spite of the heavy rain, I was able to sit in the car, make some decision's and worked a deal. More

Extremely pleased with our recent purchase. Our salesman, Jason, was knowledgeable, professional, patient and went out of his way to help us with this purchase. We appreciate what he and the re Our salesman, Jason, was knowledgeable, professional, patient and went out of his way to help us with this purchase. We appreciate what he and the rest of the team did for us. More

Tyrone was the best he done a great job and I would recommend him to anyone. I am overjoyed with my purchase and overall experience thank you again. recommend him to anyone. I am overjoyed with my purchase and overall experience thank you again. More

Tyron King is just the salesman you want if you looking for a vehicle. He went out of his way and listen to what I wanted. Just went there to look and left out with my new vehicle. Thanks Tyrone for puttin for a vehicle. He went out of his way and listen to what I wanted. Just went there to look and left out with my new vehicle. Thanks Tyrone for putting up with me and my sister lol. More

Quick. Easy. No unexpected fees. Fastest vehicle purchase I’ve ever been involved with and no pushy sales people. Good experience and recommend if you’r Easy. No unexpected fees. Fastest vehicle purchase I’ve ever been involved with and no pushy sales people. Good experience and recommend if you’re looking for a GMC. More

Service was friendly and easy, start to finish. I had a price in hand almost immediately and was able to see the car. I had a price in hand almost immediately and was able to see the car. More

The experience was phenomenal! We received fast, courteous service. We appreciate the high quality service each time we bing our vehicle in. Thanks and keep up the great work! We received fast, courteous service. We appreciate the high quality service each time we bing our vehicle in. Thanks and keep up the great work! More

Dewayne at Royal Buick GMC was super helpful and attentive. Helped me narrow down what I wanted without trying to upsell incessantly like some sales people. Once we picked a vehicle, the paperwork p attentive. Helped me narrow down what I wanted without trying to upsell incessantly like some sales people. Once we picked a vehicle, the paperwork process went fairly quick. I also came in pre-approved and they didn't insist on trying to be the financier when they didn't expect to best the rate I walked in with. Good experience first time buying new. More