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Serra Volkswagen
Birmingham, AL
1,421 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 02, 2025
I typically don’t have problems with this dealership, but
I am not happy with my last visit. I had been having trouble with my wheel alignment, so I paid to have them correct it. A day or two later in my car
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by bre_rich95
Verified Customer
Verified Customer
Employees Worked With
October 31, 2025
Glad to have Amanda back at Serra Nissan in Center Point!
She was missed tremendously!!
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by clintjustic
Verified Customer
Verified Customer
Employees Worked With
October 26, 2025
I don't have anything great to say about the Serra Nissan
Volkswagen "dealership", however when it comes to the VW service department, I have been well pleased with the service and professionalism of the sta
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by washingtonstyle1
Verified Customer
Verified Customer
Employees Worked With
Joe Nance⭐️⭐️⭐️⭐️⭐️, Kevin Walls ⭐️⭐️⭐️⭐️⭐️
Dealership Inventory (123 Vehicles)
2025 Volkswagen Atlas Cross Sport
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
Photos & Amenities
- Customer Lounge Area
- Cable TV
- Free WiFi
- Free Coffee
- Vending Machines
- Television
- Authorized Accessories Store
- Home Delivery
- Virtual Appointments
