Simi Valley Chrysler Jeep Dodge Ram

Buyer beware - All used car prices are $2995 more at the dealer due to a lojack they pre-install and claim they can't remove from the invoice. Also, don't bother unless you are financing your car. I arrived dealer due to a lojack they pre-install and claim they can't remove from the invoice. Also, don't bother unless you are financing your car. I arrived for my appointment at 5:30pm (confirmed all details beforehand, even my payment method to wire the money). I was sat and left in the back room until 7:30pm being told I needed to wait for the General Manager to call back to approve my purchase. At 7:30pm I looked through the window and watched one of my salesman giving another couple a full tour of the car I was there to buy. I found the my other salesmen and asked them directly about it. They said they weren't sure and suggested what I saw wasn't what I saw. They went to the GM's office. Only the salesman who was selling to other couple came back out, made no mention of what I'd raised, and told me the GM couldn't approve the sale because I wouldn't finance. Prices looked good to me online, but honesty upfront that you won't take certain payment methods so people don't waste a whole day at your dealership is a very small ask. More

Stopped by as a last resort to see if they could work me into their schedule at the last minute. They did, and the service advisor, Kevin, was the best into their schedule at the last minute. They did, and the service advisor, Kevin, was the best More

I’ve never had a problem with dealer. Just wish service was more responsive. My car is total lemon. Not dealers fault. I wish service dept didn’t give me the brush. Today makes 30 days ca Just wish service was more responsive. My car is total lemon. Not dealers fault. I wish service dept didn’t give me the brush. Today makes 30 days car has been at shop for approx 12th time. I was told Stellantis was trying a new fix approx 2 weeks ago. Car was last test driven on the 18th. A week later it’s still there and I get the brush off. Car is working well. I’m not dumb if a week later it’s still there hmmmm. This is why Stellantis is failing they don’t care about their customers More

I recently went for a test drive of a Jeep Wrangler that was advertised at what seemed like a fair price. After the test drive, I decided I was ready to move forward with the purchase. However, I was then i was advertised at what seemed like a fair price. After the test drive, I decided I was ready to move forward with the purchase. However, I was then informed that the actual price would be $3,000 above the listed amount. The dealership refused to honor the advertised price. As a result, I chose to walk away from the deal. Advertising one price and then attempting to charge significantly more is misleading and unprofessional. Based on this experience, I would recommend that potential buyers carefully verify pricing details and consider exploring other dealerships. More

Kevin and team did a great job, glad I got new tires with the dealership. the dealership. More

took 5 hours to negotiate and complete the paperwork. generation of contract was incredable slow generation of contract was incredable slow More

Regular maintenance required on my Durango, Kevin Krause took the time to make sure I knew exactly what was needed and when to expect the vehicle to be ready. Great experience! took the time to make sure I knew exactly what was needed and when to expect the vehicle to be ready. Great experience! More

I pretty much got to speak with most of the staff, including a quick chat with the Gal at the far back desk. She is very kind. Sales was great and the service guy did wonders helping me out with the d including a quick chat with the Gal at the far back desk. She is very kind. Sales was great and the service guy did wonders helping me out with the due bill. Overall, a good experience. Now, if they would cut the vehicle price in half, I would be ecstatic. More

The best dealership we’ve been to. Painless. Quick. Friendly. Not pushy. Amazing. And best of all, all the workers there are amazing. Especially Daniel. Painless. Quick. Friendly. Not pushy. Amazing. And best of all, all the workers there are amazing. Especially Daniel. More

Always a 10 Star performance for anything I bring my Challenger in for from the level of Service desk staff to the quality of work performed!! Challenger in for from the level of Service desk staff to the quality of work performed!! More