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Tindol Ford Performance

Gastonia, NC

4.7
811 Reviews
Call Dealership (704) 867-8341
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1901 East Franklin Boulevard

Gastonia, NC

28054

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811 Reviews of Tindol Ford Performance

September 12, 2025

Normally the dealership is good and on point but my last visit was not good I brought my car in because it was making a weird noise and they made it seem because the car would not make the noise for them at More

by Bigdaddy1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Carver
Report | Print
September 12, 2025

The salesman was pleasant, informed, and made the process seamless. Everything was efficient, truck was ready and all was handled professionally More

by Obaughman59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Zuluaga
Report | Print
Sep 14, 2025 -

Tindol Ford Performance responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Tindol Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 08, 2025

Very communicative, quick service, great customer service. They come and pick your car up while you are working, service it, and bring it back to you! More

by toshadellinger1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Carver
Report | Print
Sep 11, 2025 -

Tindol Ford Performance responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2025

They always treat you like family , they are professional people, they are usually prompt on time schedules More

by deweylsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Tindol, Julie Petree, Tom Chester, Chris Tolbert, Robert Campbell, Sam Shoukry, Lisa Fischer, Josh Carver, Tony Greene
Report | Print
Aug 30, 2025 -

Tindol Ford Performance responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 23, 2025

Salesman found just the truck I needed. Will be back for the next time I need a truck. More

by hgeorgefish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Oates
Report | Print
Aug 26, 2025 -

Tindol Ford Performance responded

Thank you so much for your lovely review! We’re delighted to hear you enjoyed the excellent food, fast and friendly service from Helen, and that the cleanliness and quiz night all added to your experience. Your feedback means a lot to the whole team, and we look forward to welcoming you back for more great evenings at The Ffynnon Wen!

August 15, 2025

Tindol has been my “go to” for years. They are serious about service and customer satisfaction. It has been and is a family business. I drive 50 miles for service because I know it will More

by Maxhhopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tolbert, Robert Campbell, Lisa Fischer, Josh Carver, Cotton Ellison, Matt Anderson
Report | Print
Aug 16, 2025 -

Tindol Ford Performance responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

Overall great experience with the Service Department at Tindol Ford. Josh my service advisor was awesome. More

by jimr0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Carver
Report | Print
Aug 16, 2025 -

Tindol Ford Performance responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Tindol Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 12, 2025

As usual, everyone in the service department was helpful and friendly. Easy to schedule an appointment and the work was done well. More

by nkh850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Harrington, Lisa Fischer
Report | Print
Aug 14, 2025 -

Tindol Ford Performance responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

August 12, 2025

I was dissatisfied that the parts were not in stock for my Ford truck, I also had to do without a vehicle because they did not have a loaner. In my humble opinion if you’re going to be a top notch dealersh More

by slinginiron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Fischer
Report | Print
Aug 12, 2025 -

Tindol Ford Performance responded

We apologize for your experience and thank you for sharing this feedback with us so that our Management Team can work to address your concerns and personally follow up on this issue. We strive to provide the highest level of customer service but we missed the mark here and we will work hard to improve our processes.

Aug 12, 2025 -

slinginiron responded

Thank you for your response. I used to deal with Arnold Palmer Cadillac back when I had a Cadillac and they were top notch on everything. A lot of dealers don’t go this extra step but I think you all should. It would go a long way in my opinion. Thanks

August 11, 2025

The entire facility is neat and clean. My service appt was timely and efficient! The staff was friendly and professional. More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name
Report | Print
Aug 13, 2025 -

Tindol Ford Performance responded

Hi Sharon, thank you for leaving such a great review and high star rating. We hope you continue to choose Tindol Ford for all your vehicle needs! Take care!

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