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West Herr Toyota of Rochester
Rochester, NY
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 04, 2026
Been to service department 4 times in the past 3 years.
Service has been a little better than first 3 times I have been there. All service writers need to be a little more friendly when dealing with cus
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by Jmeisenz1955
Employees Worked With
Allen was good today
May 02, 2026
Friendly/professional service advisor.
Work was done in a short amount of time. Enjoyed the experience.
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by User846119
Employees Worked With
Don’t know
April 29, 2026
Very welcoming, willingness to fulfill criteria in
selecting a used car. Tried 4 models. Very grateful.
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by carnahan
Employees Worked With
Lorie Terena, Jordan, Joey(?)
