41 Alabama Chrysler Dealers

PROFESSIONAL JOB - rgmullen

ALL EMPLOYEES WERE VERY PROFESSIONAL AND KIND. THEY DID WHAT THEY SAID THEY WOULD DO. THEY WERE HAPPY TO ANSWER ALL QUESTIONSAND DID NOT RUSH.

I was passing through Prattville from Tennessee, on my - LAC89

I was passing through Prattville from Tennessee, on my way to Florida, when my vehicle experienced engine trouble. I had it towed to Stivers on a Friday evening after they were closed. After speaking with them first thing Saturday morning, they prioritized evaluation early Monday and had everything repaired before noon on Tuesday, a few hours before I’d be passing back through on my way home, after a technician came in early to make sure the repairs were done on time. A breakdown is stressful in itself, and even more so when you’re hundreds of miles from home. I felt in good hands with the Stivers team. Truly grateful for their kindness, understanding, and efficiency to get me back on the road quickly.

Well where do I start on this. - armyrngr99

Well where do I start on this. Lets start with the Sales guy . Everything was going well. he was busy. Tells me He went on a test ride and came back to missing the key for the Grand Cherokee we were working on. Befoe this he sends me the sales contract. And whoopsie. Somebuddy make a huge mistake and sends the sales agreement with some very low number. Sales price which already has the rebates includes and then adds them again. taking a 55k Vehicle to 339ish out the door. So instead of owning the mistake. He tells me some sold the vehicle out from under him. Little does he know, I call today and asked for verifcaiton if the car had been sold. Guess what. It was not sold and is still availible. If he would owned up to the mistake instead of lying to me We could have worked out a deal. Whats even funnied, he told me that both the Sales manager and GM would look to find a "twin" replacement. Never happened, no one from there bothered to reach out to me. So I called them and asked if the found something. Guess what. They didnt even look. How do I know. I check the other dealer that that "trade" with. The names were provided by Tim. Here it is 1 full day later with not response. I did how ever recieve an email from the GM saying thank you for visiting the dealer and let them know if they can help me any further.

i went to king because i was refered by a friend who had... - yy32g

i went to king because i was refered by a friend who had bought a car from them. i was told by my friend that these people were up front and honest. well, that is exactly what i got! they hepled me pick out a new truck and explained to me that i had quite a bit of negative equity in my trade, which i already knew because i had over 100,000 miles on my old truck. they made several calls and were able to get quite a bit more for my trade. they got me a great rate and my payments were even lower than i expected. i was really inpressed that they did not pressure me to take life ins,extra warranty etc. overall it was a very nice expreience. i highly reccommend them!!

Took the wife here, she didnt feel pressured at all. - iamdaniel

Took the wife here, she didnt feel pressured at all. they had a bunch of stuff to choose from. Excellent experience. We will be back!