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Everyone was very fast and helpful. Matt is an awesome... - zsmith41.zs
Everyone was very fast and helpful. Matt is an awesome salesman. The environment was positive and very pressure free. I’ll most definitely be back.
Top Reviewed Specialists At This Dealership
Clint was excellent, he answered all of my questions and... - TSM3
Clint was excellent, he answered all of my questions and addressed my concerns. He explained all of the dashboard panels and programmed settings for me
Sales & Leasing Professional
3rd vehicle purchased and as always above and beyond... - Tim Lyon
3rd vehicle purchased and as always above and beyond service! I would suggest this dealership over any others. Joe and Willie will always go out of their way to exceed the customers expectations!
Certified Sales Consultant
We went in and Paul came out to talk with us he was very... - burl.gulledge
We went in and Paul came out to talk with us he was very professional with his sales he let me test drive the truck and we worked out a deal and I bought it
Seem to always come thru for all my purchases. This is... - Achandler1121
Seem to always come thru for all my purchases. This is the fourth vehicle I have bought from Stokes. And I have always used Brad Sallis.
Sales and Leasing Professional
Best dealership I have ever bought a car from. I have... - wils1155
Best dealership I have ever bought a car from. I have already recommended to several people. Got a great deal and the staff were friendly and helpful even after we bought the car.
Brian in the service dept. is on point. I had a great... - radioman128
Brian in the service dept. is on point. I had a great experience when I brought my truck to get it serviced. He answered all my questions that I had and was very polite and respectful.
Fantastic dealership! Broke down on vacation and their... - Jmsustarich
Fantastic dealership! Broke down on vacation and their service was impeccable. Staff was courteous and kind and shared information in a timely manner. Would highly recommend for any service needs!
After scheduling an appointment a week in advance, my... - pkendrick75
After scheduling an appointment a week in advance, my truck sat at this dealership for over 2 days with nothing being done. The sales rep failed to call me after he said he would on two separate occasions. I went and got my truck on the third day with nothing done. A 2 hour job couldn't get done in two days. Pretty pathetic. And what's worse they don't seem to care.
8-hour wait in the lobby for a 2-hour job not yet done. - CSUTTON8848
My appt was at 10. I got there at 9:30 after a 1.30-hour drive from home. No food all day. Left shop around 6:00 for drive back home and word that I must return as job wasn't finished.
The ONLY reason I am recommending this dealership is... - ccapps329
The ONLY reason I am recommending this dealership is because of Shelia Myers, the amazing sales consultant and Tim Braineard, the sales manager. They went above and beyond in making sure my friend left the lot with his vehicle. Their patience and positive attitudes were greatly appreciated. Purchasing a vehicle is a daunting task in and of itself, but throw in Mark Eachus, the General Manager who is a condescending jerk with an intimidating presence - definitely not something/someone a potential car buyer wants to deal with. I can’t imagine the number of people he has run off (car buyers and employees) while holding this position.
the best car buying experience ever - satisfyedcustumer
All I can say is Buy your next car at Brady Kilmury ! I Went Down to the Dealership to Buy a car on a limited budget ! I spoke With Barnie on the phone and he said 'Come on in and we'll do our best to make it Happen ! And He did !!! I Left with a Brand new Dodge Far and above what I was hoping for !!! He made it Happen!!! At no time was I pressured exactly the opposite Everyone there were GREAT !!!!!! Jennie, Danny, Darien, Owen, Cody, David, Brian, Paul, Adrian, Henry, Dee, And all the other great friends I made !!! Oh and Tom from service too !!! I can't imagine having my new car serviced anywhere else !!!! Just want to say thank you to you all !!! And If your Interested in owning a New Dodge Chrysler or Ram !!!!! GO TO BRADLY KILMURY IN BESSEMER AL
Didn't plan on buying a new car right now...but.... - PMeeker
The Chevy Rebates right now are fantastic.Our Sales Rep (Terry) is very knowledgeable & honest. No stress at this dealership. (And I should know as my family owned dealerships). Champion treated us like family. We're retired military & live on a strict budget. Terry, the Sales Manager and Dan in the Finance office understood what we needed and made it happen.
Outstanding Quality Service - Carguru2019
I have purchased vehicles at other dealerships before. Tallassee Automotive especially, Antonio and Dan made sure I was taken care of. Up to date constantly with my car. They really make sure you are taken care of to the max. They don't treat you like just another wallet walking through the door. I would highly recommend anyone buy a vehicle here. They are very nice, professional, and treat you like family.
recall Mishap - youngbll
Hi I took my Jeep Cherokee here for 2 recalls. Driving home that night, my car starting acting crazy. It was speeding when I wanted it to stop and lunging periodically when driving. I called the service department to discuss. They were concerned and wanted me to get it back to them right away. Due to my work schedule, it would have been 4 days before I could get it to them. The service department came to my work and picked up the car, fixed it and brought it back to me. They didn't want me driving around with the car acting so nutty. They indicated the recall had malfunctioned and repeated the recall procedure followed by a test drive to make sure all was ok. Thanks for the extra effort to make sure my car was corrected.
After navigating for a moments it was obvious you had no... - nuwwine4u
After navigating for a moments it was obvious you had no information on your staff.
I believe you do yourself a grave disservice by not having pictures of your mgmt & sales staff.
I know several salespeople from this region, yet I have lost touch with them.
IF they were employed with you and I was cognizant of that...I may possibly purchase from them.
Not a total stranger---relationship buyer I am.
This is my first time purchasing a car on my own and I... - kianachant
This is my first time purchasing a car on my own and I had no idea where to start. Jeremy Clark walked me through the steps and explained everything I needed to know. He answered any question I had with no hesitation. I am completely happy with my purchase. I left with a big smile on my face! :)
Service dept did a good job but the lady waiting on me... - Bobbie
Service dept did a good job but the lady waiting on me wasn’t sure how to process my extended warranty but did take the oil change cost of and aside maybe it’s right and if not it’s my last day anyway
ran my credit for a car without my approval - mariettaga30067
i had a preapproval from capital one, i gave him my information so he could check my preapproval. My credit was ran to see if they could give me a better deal. I TOLD HIM DONT RUN MY CREDIT, he did anyway. i texted him no reply. i showed up at the lot only to know they sold the car (no big deal) this lots communication is horrible!
The worst dealership to buy a car from . I bought a 2019... - ematalka
The worst dealership to buy a car from . I bought a 2019 keep wrangler sport from BenchMark jeep on 9/9/2019 and the car had a steering damper recall so I took the car to another dealership to do the recall and that was on 10/15/2020 and I found out the benchmark Jeep had claimed that they did the recall on the steering damper even though I never went back to them and I never authorized them to do the recall . When the other dealership checked the car they found out that the original steering damper is still on the car and Benchmark dealership NEVER did replace it and never did the recall even though they claim they did . And this is Fraud
I don't know where to start, came in from out of town for... - jameswarner3215
I don't know where to start, came in from out of town for service and vehicle inspection. Service manager James Pate and service representative Michael Robinson blatantly lied to me stating that my rotors where bad and that I needed brake pads. I said show me. I am a mechanic and know vehicle brake systems. These service representatives walked me to my vehicle and had not even remove the tires to inspect said brakes. I told them remove my vehicle from their shop or I would call the police. in addition James stated that he witness the mechanic changing my oil and that was completed, however I saw the mechanic and he was filling my oil. I told James that he had blatantly lied to me reference said oil change also. Safety issues in addition where observed i.e. during my tire rotation they did not use a torque wrench and only where using a phematic impact without adjusting said air pressure. This failure could result in a serious or possibly deadly accident. Please do not patronize this establishment or do at your own risk.
Great Experience! - ricklatta61
We were in and out in less than two hours including the test drive and signing all the papers. All employees were very friendly and treated us like we were friends and family. I can't say enough good things about our salesman, Ryan Morton. We will definately put this dealership at the top of our list when we're in the market for another vehicle!
Very Disappointed. - Sherrie
Jeep giving all kinds of codes,then radio would go off, clock would go back to 12:00, then engine would shut off but not always. Happen over and over. Took it in they pulled the codes and when I ask what they were. They said old codes. They cleaned battery cables and tighten then up. Drove it 20 miles nothing. Told me couldn't find anything wrong. Husband drove it same thing. I put it back on my mail route. Started back coding. I do have to say in the past they have been good to me. But it seems like they have lost some really good people that worked their. They also need to upgrade the mechanics equipment bad. They are so far behind other dealerships. Just seems like to me they should have known what was wrong with my Jeep. It's still giving codes and still not fixed. But that is my work vehicle and I can't take off for days at a time for them to fix it. They never have parts sometimes they even get the wrong part in and that cost me another days pay. They also need to train more than on Chysler person to work on Chysler products. That would help so much.
You need to be on top of your game,purchasing a vehicle... - It's shamefull
Yes Jason is a good man in my opinion..But the managers are like most greedy...Better pay attention when you go to sign your papers.make sure they give you the quoted price,what they say on the internet they use to get you in and then switch it and try to sneak it by you...Every body is trying to rob the older people nowadays..And we have and do work hard for what we have so people can try to rob you of it.After my experience with them I feel obligated to say something...Don't want anyone else to fall prey to them.Its a shame too...They will have to answer for doing people wrongly in front of the man...I really feel bad for them that they would mislead people just for the disease of greed,If you do wrong it will come back to you...so in my opinion go somewhere else,,I really don't want to associate with people that would do anyone wrong or dirty...and yes it's dirty to do people wrong just for the dollar.KARMA is a bad thing to suffer..By the way I am 61, and they did me dirty,not mad just in disbelief,and I felt so safe there in the beginning....SHAMEFULL
Service - Jeff2475
Debra was very helpful in getting my problem fixed as soon as possible. I was back on the road quick. I would recommend Brewbaker to anyone.
Liers - Volvofan
My husband called and negotiated a price for a car that they had for sale. The man said that they would take the price we offered. There was a leak in the trunk that needed repair so he was checking on when we could pick it up as we lived 4 hours away. The next day, we get a call saying they sold it for cash this morning. We could have paid cash. It was never an issue. My husband had even offered to put it on credit card to lock it down. They are the worst kind of business people and are an example of why people hate dealing with car dealers!!! No ethics!!!!!!!!
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