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The ONLY place in Birmingham I will buy a vehicle is... - brittany.jones85
The ONLY place in Birmingham I will buy a vehicle is Hendrick! Lauren is super helpful, knowledgeable and efficient! I cannot say enough good things about Adam Lader and the entire staff. They truly care about getting you in the perfect vehicle and Ive never felt like they were aggressive or trying to put me in something just to sell it to me!
Top Reviewed Specialists At This Dealership
I came in a few months ago very upset with my last visit.... - Wendy Burgess
I came in a few months ago very upset with my last visit. My advisor, Victoria, was so friendly and helpful. She explained all of the work to me in a way I could understand. I would definitely recommend Victoria as well as Landers McLarty!
Certified Sales Specialist
Certified Sales Consultant
Certified Sales Consultant
Matthew was a good, honest sales person. I give him a 5... - Tcoxwy
Matthew was a good, honest sales person. I give him a 5 but after we signed the financing and received the key, i asked if thete was another key, i was told no, only one for a BMW? Never heard of or had the experience of buying an automobile and only get 1 key.
Internet Sales Manager
Owners leadership in following up, addressing customers... - ronmar64
Owners leadership in following up, addressing customers issues and closing the sale highlights this dealership's devotion to customer service. Definitely will recommend to others.
Sales and Leasing Professional
Brought my jeep there for regular service oil change, and... - Sandy Luke
Brought my jeep there for regular service oil change, and found out that I needed some oil leaks taken care of and new tires.
Matt and his team took care of me fixed everything that needed to be fixed and didn’t break the bank. Everyone there is friendly and they know what they’re doing. I have already recommended some of my friends to go there. I am very pleased with their service and will always bring my jeep there. Thanks again Matt and the people that work in the service department. And I also wanted to thank Laura for giving me a ride home that day
Truck was in shop 9 working days for AC Evaporator. A 2... - gg41269
Truck was in shop 9 working days for AC Evaporator. A 2 day job at most
At first, the purchase of my vehicle did not start off on... - THEUNDERDOG76
At first, the purchase of my vehicle did not start off on a good foot. However, Brewbaker DCJ went above and beyond to rectify the issues. The end result is I purchased an awesome vehicle, and I would highly recommend Brewbaker DCJ to anyone looking for a nice quality vehicle. Ask for William Posey, he is an awesome person to deal with and a very helpful Automotive Consultant.
Bought my challenger there new in feb of 2020. They were... - Challenger@ red20
Bought my challenger there new in feb of 2020. They were nice enough but no great deal on price. Took it back for first service 7/12/21. 9300 miles. They couldn't find my appt. that was made online but got me in. Took an hour for oil change and tire rotation. Not bad but the doc fees and taxes made it 31. Dollars more than online prices. So I about expected all that. But when they were done and I went to get iin the car there greasy fingerprints on the hood and all around my door handles. That kinda shows me what kinda care they must have taken in what they did. Thats it for me.
Alexis was so helpful and the rest of the team was so... - becky.holifield
Alexis was so helpful and the rest of the team was so easy to work with . No pressure and we love our Jeep GC!! Thanks
I worked with Broderick Flanigan to buy a Jeep Grand... - Whitney Cole
I worked with Broderick Flanigan to buy a Jeep Grand Cherokee today (2nd jeep I've bought from the cullman dealership). Super kind, professional, and answered all my questions. 10/10
The ONLY reason I am recommending this dealership is... - ccapps329
The ONLY reason I am recommending this dealership is because of Shelia Myers, the amazing sales consultant and Tim Braineard, the sales manager. They went above and beyond in making sure my friend left the lot with his vehicle. Their patience and positive attitudes were greatly appreciated. Purchasing a vehicle is a daunting task in and of itself, but throw in Mark Eachus, the General Manager who is a condescending jerk with an intimidating presence - definitely not something/someone a potential car buyer wants to deal with. I can’t imagine the number of people he has run off (car buyers and employees) while holding this position.
We were traveling in the Gulf Shores area, staying at... - Fred
We were traveling in the Gulf Shores area, staying at Gulf State Park when my husband was concerned about the transmission of our Ram 1500. He called Gulf Chrysler and was able to make an appointment for the truck to be checked out. They shuttled us between the dealership and the campground and we’re timely and professional in our communication with them. They checked out the transmission and we’re able to assure us that all was fine. It’s so worrisome when on the road to have vehicle issues and we are appreciative of the fine service we received at Gulf Chrysler.
Their website says that they’ll beat the online price by... - jbd1021
Their website says that they’ll beat the online price by $500 but that’s a lie. The salesperson I spoke with said that she would beat a quote I was given in Montgomery but they wouldn’t. They added $6000 in fees instead. They’re charging a $2500 admin fee just to buy a car because of COVID. What a joke.
I do not recommend this dealership. My sales guy was very... - Sierra.cofield
I do not recommend this dealership. My sales guy was very pushy in trying to get me to get something I did not want. Overall I ended up with a 2021 Jeep renegade which is a $25-27k dollar vehicle, payed 2k down and currently owe 31k. If I keep the vehicle I will be paying $48k for a $27k vehicle. Idk how they get away with treating customers this way and making them owe twice as much but I will not use this dealership ever again and certainly will not recommend.
Extremely Poor service department with two exceptions,... - deborahkeeton704
Extremely Poor service department with two exceptions, Leslie and Chris. Caleb is a total moron and today, whoever the guy at the service department desk was asleep at 2:00 in the afternoon while I stood there waiting to be served. Really pitiful.
Please don’t take your vehicle here for repairs, I took... - Angelalarnold30
Please don’t take your vehicle here for repairs, I took my moms car here and they charge us too much money for a repair that they claimed they fixed but didn’t. They are a scam and the service manager is rude and have no customer service. They need to be out of business ASAP, Scammers!!! Please don’t go here I wish they had a Zero star I would have put that instead of 1...
Bought two vehicles from hereWent back to get oil... - Chucktigers1966
Bought two vehicles from here
Went back to get oil changed and wouldnt honor the program I paid for at time of purchase ,blamed benchmark
Sent a friend in and he bought a 65k ram
Ask for my $100 referral
Never received it kept blaming others for not putting it in during sale
I buy two cars every two years
100 dollars made sure Hendricks gets all my business
Very Disappointed. - Sherrie
Jeep giving all kinds of codes,then radio would go off, clock would go back to 12:00, then engine would shut off but not always. Happen over and over. Took it in they pulled the codes and when I ask what they were. They said old codes. They cleaned battery cables and tighten then up. Drove it 20 miles nothing. Told me couldn't find anything wrong. Husband drove it same thing. I put it back on my mail route. Started back coding. I do have to say in the past they have been good to me. But it seems like they have lost some really good people that worked their. They also need to upgrade the mechanics equipment bad. They are so far behind other dealerships. Just seems like to me they should have known what was wrong with my Jeep. It's still giving codes and still not fixed. But that is my work vehicle and I can't take off for days at a time for them to fix it. They never have parts sometimes they even get the wrong part in and that cost me another days pay. They also need to train more than on Chysler person to work on Chysler products. That would help so much.
Our experience at Basswood was poor at best. When looking... - Sarah McCloskey
Our experience at Basswood was poor at best. When looking at a specific vehicle, they kept trying to change the price from an “online price” to “lot price” which was higher than advertised online. They will try to confuse you with many different “salesmen” and numbers. Do your homework, know the vehicle price before going in, and stand your ground. Ultimately, I do not recommend Basswood Dodge.
You need to be on top of your game,purchasing a vehicle... - It's shamefull
Yes Jason is a good man in my opinion..But the managers are like most greedy...Better pay attention when you go to sign your papers.make sure they give you the quoted price,what they say on the internet they use to get you in and then switch it and try to sneak it by you...Every body is trying to rob the older people nowadays..And we have and do work hard for what we have so people can try to rob you of it.After my experience with them I feel obligated to say something...Don't want anyone else to fall prey to them.Its a shame too...They will have to answer for doing people wrongly in front of the man...I really feel bad for them that they would mislead people just for the disease of greed,If you do wrong it will come back to you...so in my opinion go somewhere else,,I really don't want to associate with people that would do anyone wrong or dirty...and yes it's dirty to do people wrong just for the dollar.KARMA is a bad thing to suffer..By the way I am 61, and they did me dirty,not mad just in disbelief,and I felt so safe there in the beginning....SHAMEFULL
The service center took care of my daughters 2016’ Jeep... - Gena Milko ticket under Long Lewis
The service center took care of my daughters 2016’ Jeep Cherekee . Dustin was able to get this done and even find a warranty to cover the expenses .
After navigating for a moments it was obvious you had no... - nuwwine4u
After navigating for a moments it was obvious you had no information on your staff.
I believe you do yourself a grave disservice by not having pictures of your mgmt & sales staff.
I know several salespeople from this region, yet I have lost touch with them.
IF they were employed with you and I was cognizant of that...I may possibly purchase from them.
Not a total stranger---relationship buyer I am.
Liers - Volvofan
My husband called and negotiated a price for a car that they had for sale. The man said that they would take the price we offered. There was a leak in the trunk that needed repair so he was checking on when we could pick it up as we lived 4 hours away. The next day, we get a call saying they sold it for cash this morning. We could have paid cash. It was never an issue. My husband had even offered to put it on credit card to lock it down. They are the worst kind of business people and are an example of why people hate dealing with car dealers!!! No ethics!!!!!!!!
Slow service and they don't seem to care - RICHARD R.
Last two times I was in for service (oil change and then fuel filter change), it took considerably longer than they estimated (by at least an hour). But no explanation and no apology. They don't seem to keep track of customers, and how long they have been there. Don't seem to care. Apparently our time isn't important to them.
Great Experience! - ricklatta61
We were in and out in less than two hours including the test drive and signing all the papers. All employees were very friendly and treated us like we were friends and family. I can't say enough good things about our salesman, Ryan Morton. We will definately put this dealership at the top of our list when we're in the market for another vehicle!
Didn't plan on buying a new car right now...but.... - PMeeker
The Chevy Rebates right now are fantastic.Our Sales Rep (Terry) is very knowledgeable & honest. No stress at this dealership. (And I should know as my family owned dealerships). Champion treated us like family. We're retired military & live on a strict budget. Terry, the Sales Manager and Dan in the Finance office understood what we needed and made it happen.
Landers McLarty Dodge Chrysler Jeep Ram
Hendrick Chrysler Dodge Jeep RAM Hoover
Chrysler Dodge Jeep and Ram Certified client advisor