739 Alabama SRT Service Centers

I took my 2010 Chrysler 300 in for major motor repair and - Fred

I took my 2010 Chrysler 300 in for major motor repair and found (Manager Joseph) and (Asst. Manager Elizabeth) very accomodating...They gave me a ride home and back when my car was finished...No one does that!...The car now runs great...It may cost a little more here, but it's good to have competent people working on my car...

I just want to show appreciation for Cindy Darby in the - Ebonyivory39

I just want to show appreciation for Cindy Darby in the service department. She goes above and beyond. I have had dealings with her for years. She's very respectful and knowledgeable. I usually won't even get my car serviced if she isn't there because she knows how I like things because she has been dealing with me so long.

I respect the guys in the service dept. - RICHARDBUNCH55

I respect the guys in the service dept. Even though they didn’t fix my problem. They recommended I take my truck to a dealer which I did. I will keep using their service dept just because they were honest with me.

Service was speedy and completed as expected. - teclaeys

Service was speedy and completed as expected. I would have no hesitation in returning to this dealership

This is our third Hyundai purchased we have been very - Abrazeau50

This is our third Hyundai purchased we have been very happy with the dealership with our purchase and service. Our grandson has our first Hyundai and we have the other two

I truly enjoyed working with the salesman. - angelemartin46

I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle.

I can’t say enough about the level of service I received - lfkafchinski

I can’t say enough about the level of service I received today from Mr. Larry Davis and Christian Key who did the work and Ashtyn Eisenhower who set up my appointment. Everything went perfectly. I also had the chance to meet up with the salesperson who originally sold me the vehicle, Lonnie Reaser to thank him for the great experience. When I need my next new Chevy, I’m coming back!

Service department is embarrassingly bad at - blakeburkett

Service department is embarrassingly bad at communicating, dishonest, and poorly staffed. This dealership singlehandedly made me dislike the Porsche brand as a whole.

I had a very good experience. - christyj

I had a very good experience. They were very nice and was ready for me when I got there

No answer when you call the local Enterprise dealership. - salterp

No answer when you call the local Enterprise dealership. Need to order a part. Left message, completed form on website with all info on ordering parts and left phone number. NO RESPONSE. Ended up calling the Dothan location and part was ordered.

We had a wonderful experience with Hoover Toyota’s - dotden053

We had a wonderful experience with Hoover Toyota’s excellent service department. From the moment we arrived to service our daughter’s Camry we were quickly and completely taken care of. We also were looking at a vehicle to purchase and that is when Dominic took over. He greeted us promptly, accessed our needs and even rode with us on the test drive to help us navigate B’ham traffic.:) We highly recommend Hoover Toyota and Dominic Vargas for any car servicing and/or to purchase a new one. Thank you guys again! The Dennis family Selma, Al.

Great experience! - gardner99

Great experience! My car was repaired to my satisfaction without any problems and completed on schedule as promised. It was a pleasure working with David Hoppins and his team.

This is my second Hyundai, purchased the first one in St. - jeanninegallagher185

This is my second Hyundai, purchased the first one in St. Pete, FL. I have been coming to Bentley Hyundai for five years. I am 78 years old, 2016 Accent has only 46,000 miles on it. With the good advice, help, guidance and services of Hyundai, I plan to keep this car, till death do us part. I live on SS of course, and they work with me on maintenance costs that does not AFFECT my 10-year/or 100,000 mile guaranty. I do not miss one maintenance and going to get service is an ACTUAL pleasant experience. Even when the guarantee has expired, I still plan on taking my car to the dealership due to the excellent reverence and attention I receive when I go there. Thank you Bentley service crew.

The worst dealer ever. - cejcpa

The worst dealer ever. Service dept. will not answer the phone. Five weeks to replace wheel sensor.

We were very satisfied with the service we received at - kimelliott4159

We were very satisfied with the service we received at the Greenway Honda of Florence, AL store. We got the oil changed and bought a new battery. Changed the engine filter. Received the free carwash. Great job.

Very helpful when I called parts about getting a new key - Illinois

Very helpful when I called parts about getting a new key made for my Toyota

I really enjoyed my service provider Layla Crump. - Tshara1989

I really enjoyed my service provider Layla Crump. She was a great help helping me to purchase some tires a few weeks ago and also helping me with my oil change today. Highly recommend her for your service needs ❤️❤️❤️

My initial experience with this dealership was horrible. - kara.coplin

My initial experience with this dealership was horrible. Shannon and Thomas are service writers at this location and their customer service and professionalism are far below sub-par. After three months of calling, stopping by, sending emails etc and neither of them returning my call regarding replacing the parking brake cable (which they had the part for) on my vehicle. If my last interaction with this dealership was with either of them, I would not go back and would file a complaint with Ford. Having said that I attempted one more time to get the needed repairs done. When I walked in the service department Kayla met me with a smile and instantly got me in front of the service manager to resolve this issue. I met with Scott (the service manager) and after explaining how his staff behaved towards me insured that the needed repairs would be done two days later and we scheduled an appointment. The driver Ron was very pleasant as well. Kayla made the drop off and pick up process a breeze. Each time I was there she met me with a smile, handshake and paperwork. She maintained excellent communication during the entire process. I would like to give Sons a five-star rating because of my final interaction with them. However, it did still take three months and a lot of headache and annoyance to get a three-hour repair done. In the end Kayla and Scott went above and beyond to improve my experience. I would recommend this service department but I would not recommend dealing with Thomas or Shannon. Not sure how they still have a job there.