739 Alabama SRT Service Centers

Good need work on taking car to customer did not know - Emarsh1606

Good need work on taking car to customer did not know whoe contact with name

Wade Banks knew me, greeted me by name, and immediately - TTJ

Wade Banks knew me, greeted me by name, and immediately took care of me. He texted me in the waiting room to ask if I wanted an additional service to maintain my warranty, and was thorough in his explanations of all that was done.

Great service friendly place. - Amiria1955

Great service friendly place. Nice waiting area and you couldn't ask for a better car dealership

Comfortable space to wait. - lindatanner72000

Comfortable space to wait. Tv, water, coffe and snacks provided while waiting. Friendly staff. Constant update received

Great customer service and really great and friendly - Karen Toomey

Great customer service and really great and friendly sales person. The vehicle is perfect for me.

Competent, Courteous Respectful Friendly are all terms I - drjack11

Competent, Courteous Respectful Friendly are all terms I would use to describe my experience with the Toyota dealership.

I was very pleased with High Country’s service - Kknight

I was very pleased with High Country’s service department. They were so helpful to set up my pickup in Fort Payne and brought me a very nice car for me to use if needed. Ike picked up my car and Sam set up my appointment and both were very helpful and nice to me. Thank you so much. Also AnnaClaire was my sales representative and feel like she is the best.

Every time I take my car in for any service I always - Charrell1210

Every time I take my car in for any service I always receive the best customer service. They do an outstanding job working around my schedule and updating me on the status of the work being performed. We have purchased four vehicles from Long Lewis of the River Region and they always go above and beyond to meet our needs.

Very professional and courteous staff. - Summer

Very professional and courteous staff. They went above and beyond my expectations went I took my Jeep in for service.

Took my Tahoe in for serious warranty wok . - auburnnow

Took my Tahoe in for serious warranty wok . Took dealer a full week to notify me what the problem was and offer a rental until work was done . Poor customer service for someone who bought a $ 70,000 auto .

Long Lewis is a customer focused dealership that strives - Tankersc

Long Lewis is a customer focused dealership that strives to make things right and wants customers to be satisfied with their experience

Lauren Chapman in the service department should be - Ebonyivory39

Lauren Chapman in the service department should be recognized for her hard work. No matter what issues I have had when I purchased my daughter's car, she was always respectful and knowledgeable of the situation. I thank her so much for her kindness.

They are very friendly and respectful. - ECROSSKEY1960

They are very friendly and respectful. When I called to set up an appointment I had no wait time..Thanks for your service.

The dealership has always greeted me with a smile and - Glen Cothran

The dealership has always greeted me with a smile and kind words. Always feel like I am walking into a friends home. Mike C. Has always taken care of my needs as if they were his own. All the staff there are always positive and treat everyone with a great deal of respect. Other places make you feel as if you’re wasting their time but not this place. I very much appreciate them.

Steven, absolutely my favorite service advisor. - Maria

Steven, absolutely my favorite service advisor. He took great care of my service needs. Everything I needed done was taken care of. He listened to me, verified info for me, suggested needs for the next visit. Steven set the tone for my day by not asking me to leave the vehicle. The waiting room was clean. Wait time was minimal.

Nice professional group that was willing to work hard at - triplejpirates

Nice professional group that was willing to work hard at getting my family in a safe dependable car

Staff was great, quick service. - amber.tatedodge1030

Staff was great, quick service. had my valve cover gasket leaking they got my part in within a day and fixed it up the next day.

Very Friendly, Accurate,Great at Explaining the - agparnell@gmail.com

Very Friendly, Accurate,Great at Explaining the Situation,All Staff Very Friendly.Perfirmed my Service in an Accurate time n I was on my Way. Thanku for ur Seevice!!!!

Ellen Coleman (sales Consultant) She is a great - Leathanorman01

Ellen Coleman (sales Consultant) She is a great employee she was very pleasant to me and you guys are lucky to have her on your team! Make sure she gets a RAISE!!!!!!

They took care of me in a timely manner. - mfranklin4

They took care of me in a timely manner. The staff was very friendly and imformative..

Came in for service and it was fast and easy! - autumnkeeton05

Came in for service and it was fast and easy! Awesome service department. Highly recommend Harbin Service for everyone.

I travel from Georgia to have my vehicle serviced where I - E92SI

I travel from Georgia to have my vehicle serviced where I purchased it due to the professional treatment I received every time

Great experience. - Ducote_m

Great experience. Friendly professional staff. I was in and out quickly. Would highly recommend. Melissa was great to work with.

Very informative,and helpful,staff was very helpful,and - Kellyd

Very informative,and helpful,staff was very helpful,and everything went just as planned,thanks

The services department representative, Eric, was very - meagan.s.hawkins

The services department representative, Eric, was very nice and responsive with information as he received it. He is awesome!!!

My best experience today was dealing with Ms. - mtawanya

My best experience today was dealing with Ms. Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your vehicle. Bless you on your new promotion from service to sales. It will be hard to find someone else to walk in your shoes. Keep up the great work!!!!

Easy to deal with staff and wonderful service department! - Jeff Hardwick

Easy to deal with staff and wonderful service department! Definitely pleased with not only our vehicle but the overall experience at Brannon

I bought a part on 5/6/24 in the amount of 1405. - Jaha2722

I bought a part on 5/6/24 in the amount of 1405.53. Turns out I didn’t need the part and returned it ( Unopened) on 5/7/24 and they would only refund me 80% of the cost to purchase. They refunded me 1155.53. I then asked about the 3% they charged me to use my credit card and they stated that they don’t refund any of that amount. So in all they stole 292.17 from me. Lesson learned, you will never get another opportunity at my business.

I'm very thankful that John has been hired in the time - bernie11

I'm very thankful that John has been hired in the time lapse between my last visit and this one. During my previous service, there were a number of things identified as "red" item issues that just didn't feel right to me. My vehicle began making an unusual noise and, on some days, I questioned that assessment but eventually returned to my feeling that what was needed wasn't the suggested stuff. John left a positive impression when I called to schedule this service. On the way there, decided that I was going to just straight up ask him about the stuff concerning me. Believe he gave me honest answers and the discomfort I had been feeling about going back to Jack Ingram has now gone away. Kudos John!

Avoid at all costs. - ljc24

Avoid at all costs. They're trying to pay for their new build and if you need service the cost has been passed to you. 900 bucks to replace a 40 dollar switch? No thank you. Again, buy anywhere else