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Top Reviewed Specialists At This Dealership
It takes a TEAM! - Aryllius
5 Stars, That's what I say. I have brought my 2014 NV3500 to Fairbanks Nissan for service every 3000 miles since it's purchase religiously. I have had it serviced 52 times in 4 years. I will be making it 53 by the end of next week. On one of those visits, a mechanics found a serious problem that could have put my family in danger. He caught it during the multi-point inspection, which they do every visit. Having a family of 9 and living 45 minutes outside of Fairbanks, I can tell you safety and dependability is very important to me. Nissan is a great product (no doubt for me there) but I give full credit to the employees who work in the service and parts department that keeps my vehicle on the road in great shape. The relief of knowing my vehicle is well taken care of is invaluable. I'm in my 40's and have experienced several dealers and garages in many areas. Nissan Fairbanks takes the cake from sales to service.
Poor Service - Honest Review
I have to admit your sales team is top notch but your service department is horrible. I purchased a brand new vehicle which every time I came for service it was unorganized and rude. I have recalls for items where, if in an accident it would be fatal to my passengers and no one made contact with me. I will never buy here again and have since got rid of my 2014 Nissan Altima Death Trap. GO TO FORD!