Great service with a smile. - rcdjkern
Hunter was able to assist me with my appointment even though I brought my vehicle in a day early. He had no issue with getting me taken care of and made me feel appreciated.
Pleasant experience to work with this dealership. - cdraz
I have owned 5 Hyundai's, 2 of which were purchased from this dealership. It is always an outstanding experience because of the fine people you employ, particularly Ben Girard, Service Advisor and Julian Foldes, Sales Consultant. I will continue to use Earnhardt Hyundai as my dealer of choice. These people are honest, don't play games, and really listen to the wants and needs of their customers. Thank you for renewing my faith in car dealerships.
Top Reviewed Service Specialists At This Dealership
Great salesman!!! - Kate89
I was looking at a sedan and Jordon was so helpful!!! I had visited other dealers and they just did not help me the way he did. I didn’t feel rushed and he was very knowledgeable! I will continue to come back thanks to the wonderful service! Thank you!
Very accommodating and helpful staff - Mr. Castillo
The service department has been very accommodating and very professional helping me with an ongoing concern regarding my vehicle that I bought from a different dealership. I'm extremely happy with their staff's service.
Great Service - HS00
Went in today and got a 45,000 mile service done on my vehicle and the visit was smooth and easy. Maintaining my car in the best condition is my priority.
Hyundai Service Advisor
Awesome! - Sarah
Great Customer Service! Friendly staff and reasonable prices! I will be a return customer! David really took the time to listen and understand my needs. Super impressed! Kudos!
FABULOUS - MarilynB
Amanda Dell in the BOMB! She cares! She's professional, helpful and on the ball! She shows concern, answers your questions on your level so that it makes sense . She is courteous and the experience was fabulous! I will be a repeat customer because of her and the all the staff that assisted!
Amanda gets the job done! Thank you!
Great service! - Jaitiy1
Had a great experience at this dealership! Great customer service! They actually listened to what we wanted instead of just trying to put me into a car I didn't want. Thanks guys!
Sales and service - WMj
Just finished 15000 mile inspection and service.
Chris and the service dept were awsome as usual. 9am appointment and out by 9:45. All work completed, car was washed and vacuumed. Came out looking and running like new. They will continue to be my go to dealership for service and future car purchases.
Great Experience! - LindaH1939
We were in Tucson recently on a vacation from Houston. Our Santa Fe needed service the day before we were due to leave for home. We contacted the service department and explained to Christine that we were under pressure to get home quickly. She expedited the service quickly and we were able to leave with time to spare. We can't thank Christine and the service department enough for the outstanding service we were given.
Great service! - nonexistent91
Technicians figured out the problem in a timely manner and even fixed it. They called back providing all the necessary details. I was able to understand what the problem was and how it was fixed.
Excellent Service - Marisela 0691
Great customer service! Victor very friendly,professional works at ensuring any concerns we may have about our vehicles is addressed and I am glad to recommend Victor to not only my family also my friends keep up the great work!! Thank You.
Service department on 5 occasions - Jeff
I was at the dealership this last Saturday booked my appointment online the night before with all my issues arrived at the dealership service writer the only one on began to write up my concerns told me that the service that I book cannot be done on Saturday then why did they let me book it online. He began to write the service order up because I would just leave it I was told that I would have to pay a diagnostic fee of over $200 if the items that I reported and had concerns with on my vehicle under warranty from the factory Could not be verified. Or if they were not warrantable and it was caused by me this was leaking fluid on my driveway the transmissions hunting for gears when climbing in the mountains the radio won’t turn one other vehicles I drive an hour to an in on the station for a mat and it stalls out lights when the AC clicks on in the summertime. So I told him I would just wait and just get the lof Completed after 30 minutes I went to him and said this is a 30 minute unless guarantee correct or is free he stated yes about 10 minutes later he comes to me and says he did a computer update for a campaign that was on the vehicle it was not safety but they are required to do all these if the vehicle comes in so there goes a 30 minute guarantee we were already over 30 minutes when I told him I never signed the repair order at the start of service I never gave him permission to do anything else to my vehicle which they did and he told me if I wasn’t happy with the service or the fees to call the service manager on Monday completed after 30 minutes I went to him and said this is a 30 minute unless guarantee corrector is free he stated yes about 10 minutes later he comes to me and says he did a computer update for a campaign that was on the vehicle it was not safety but they are required to do all these if the vehicle comes in so there goes a 30 minute guarantee we were already over 30 minutes when I told him I never signed a repair order at the start of service I never gave him permission to do anything else to my vehicle which they did and he told me if I wasn’t happy with the service or the fees to call the service manager on Monday Great customer service why didn’t he have the service manager call me I will never be back to this dealership again this is my fifth attempt the first two I learned that you have to have an appointment on Saturday for an oil change or they turn you away the second one I had an appointment but a tech called in sick so they couldn’t do it however there’s a Ford dealer right next-door that they own when they bring one of their technicians over. I voiced my concerns on my last visit they said the service director or the general manager of the dealership way to call me it’s been six months they haven’t called I don’t think they’re going to if you don’t have anything that needs to be covered under warranty then go go here it’s a big disappointment read the reviews on yelp I don’t know how dealer raider rates him so High.
Car was left with paint dust on dash. Grease on door handle - John Hafer
Paint dust on dash. Paint on under dash. Paint on rubber gaskets & glass. grease on door handles & interior leather. Glass molding was not installed correctly. Repairs to paint came off on first wash.
Not what I expected from a Lexus Repair shop. This repair was done at the Speedway Location. Have had repairs done on other Lexus here without problems.
Consistent Superior Service at Click Hyundai - georgio
I have been coming to Click Hyundai for service on my 2013 Sonata since June 2012. The work is done
quickly, fairly and efficiently, by people who are uniformly courteous and credible. I tend to be very
critical of services I receive, having owned 5 retail businesses of my own. I still marvel at how consistent
all the staff is in providing thorough and complete service. The waiting area is well-lit, comfortable and
beverages and fruit are available. The whole experience leaves me with a great, positive feeling every time I depart. Thanks to Scott, Eric and everyone else involved.
Not honest - Marilyn
1.0 star rating 3/8/2017
I would not recommend this repair shop. I was in a small fender bender so I brought my car in for an estimate. Tom was very thorough as he went over the damage and repairs with me. He told me it would take four days to repair. At the top of my written estimate it says four days. There was 8.2 hours of labor and 5.1 hours of paint. I brought my car in at 8AM on Monday. Tuesday afternoon a man named Jack called me. He said my car would not be done until the following Monday. I told him that the estimate was for four days and that I needed my car. He told me he would see what he could do. I waited for hours so finally I called him back. His attitude was even though the estimate was four days, too bad. Maybe we can get it on Saturday, He kept telling me that they were closed on Sunday and I kept saying the car was supposed to be done on Thursday. He did nothing to help me until I posted on Yelp. Now he says he will try and get my car by Friday. I don't know how 13.2 hours of labor turned into 8 days. Go somewhere you can trust a written estimate.