Car not serviced when promised - Lexus no more
Car appt scheduled through their service—they were unable to get to my car that day. No communication to let me know there was a problem. Did not return my call
When I arrived to get my car at promised time, there was no explanation for their inability to service my car as scheduled.
The service rep said he would talk to upper management about this fiasco. He promised to call me soon thereafter—that was 10 days ago. Still no contact from them