Arkansas Lexus Service Centers

Good afternoon McLARTY Nissan dealership. I have recently... - mac25490

Good afternoon McLARTY Nissan dealership. I have recently had my 2015 Nissan Versa serviced at your service center. I scheduled a appointment with my service advisor Jordan Camp. Upon my arrival on Saturday April 11 I was greeted by Jordan. He explained to me in detail what services were going to performed on my vehicle. Jordan was very knowledgeable about all services that were going to take place that morning on my vehicle. Just want to give Jordan a high five for his excellent service and his job knowledge as a service advisor. Sincerely Michael Cox.

100% Trustworthy - pat.fultz.18

I've been taking my 1994 Honda Prelude (my baby) to Honda Pro for several years now. They use only Honda parts and the quality of work is superb. They never try to push more service on you like some tend to do, they just put comments on your receipt letting you know any recommended work that might need to be addressed at some point. Always friendly and helpful!

Worst service experience ever..and very disrespectful staff. - Omer

Yesterday (11/1/18) I went to Parker Lexus Service Department for an oil change for my 2008 Lexus ES 350. I got a quote of $85 for full synthetic oil change. Also I told “I hear whirring noise from tire. Can you check it as well?”. Service consultant told me “we will check it and give you a price before fixing it”. I went to the same dealer today as I scheduled to drop of my car. Another service consultant was helping me. He said “oil change is $119+tax and $75 to check what’s going on with tire.” I said “It is not what I have been told yesterday. Last time I also paid about $75 for oil change”. I was about leaving the site with their shuttle while we were talking this and I decided take my car out from there. Later, I checked their website and it states there full synthetic oil change is $69. I took my car back to the service and talked to Service Director this time. I showed their own website and told what happened with saying “there are 3 different price is here and we are coming based on what we see in your official website. Obviously these are your commercials.” He said “I will have them remove it from there.”. He accused me with abusing it (the commercial) and turned to his worker and said “You will give service his car last time. From now on he will take his car another place.” While I was expecting to solve the problem with the Service Director, he simply kicked me out from the store. His attitude was very disrespectful and I feel offended. No customer should be treated this way and no service provider has right to act like this, very unprofessional. They do not deserve giving service to Lexus customers..