Excellent Customer Service - 2016SXLowners
We had a difficult time deciding between the Kia Optima we purchased and another make/model. The salesman, Thomas May, was very understanding about our decision making process, and didn't rush us through it. He didn't force a different year or options package on us just because they had one on their lot as many dealers do. Thomas was very knowledgeable and patient with us, which was one of the reasons we drove over an hour back to Swift instead of a closer dealership. Every employee we dealt with was great. Price was right too of course.
best on the planet - hudson51
In 45 years of buying vehicles in Ca. and Hawaii. this was by far my best experience. Thanks to Matt Tyler and Terry. Allan H.
Good, professional service department. - Angry Ram Owner
OK, RAM and other MOPAR fans, maybe there's a dealer service that doesn't totally suck. After a disastrous visit to Stoneridge CJDR for an annual service on my RAM 2500 diesel, I needed someone to undo, redo and fix the mess that Stoneridge made. Who can screw up an oil change? Stoneridge unfortunately.
Went to Walnut Creek CJDR http://www.walnutcreekcjdr.com today. They're part of the Michael Stead group and wife has been happily using Stead Porsche service for the past 15 years. Walnut Creek CJDR fixed everything that Stoneridge had f*cked up. Everyone I worked with was professional and courteous, and the back lot, shop and offices were all neat and orderly. Plus they washed my truck, and it was even ready when they said it would be! OK, it's an "n" of 1, but I'll go back for my next service.
...and for those who have suffered at Stoneridge, Walnut Creek CJDR service department answers their phone!
Stockton Dodge Chrysler Jeep Ram
General Sales Manager
Assistant Sales Manager