Poor service quality, less than poor morality - danekeeper
Had two damaged bmw,s ,sat in open lot for months waiting for repair. convertible filled up with water waiting for new nose cone and paint.....paint wrong color and not blended now it looks liks a clown car.....the other car needed a sun roof and paint due to the Paradise fire.....dealership couldn't get my insurance to pay, couldn't seem to get picture to insurance company, replace sunroof and forgot some parts this is all after months. wife picked up the painted convertible and it had water trapped in body so that the brakes caused a dangerous weight shift transfer. the dealership told me they knew that but didn't fix it or TELL MY WIFE. talked to owner of dealership with no follow up on their part, no calls no cards no e-mail just so sad for you Mr. Customer, I wouldn't let them work on my car ever again, real shady people.
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