4,460 California SRT Service Centers

I dealt with Jose after needing a software update and to - Scott

I dealt with Jose after needing a software update and to process a recall on my Telluride. He is professional, very courteous, and was able to keep me informed through text message at every stage of the process. Because of his service i will continue to service my vehicle at Kia Cerritos.

My 2020 Challenger that I bought from Lampe Dodge - jasonblackholetrap

My 2020 Challenger that I bought from Lampe Dodge developed an a/c evaporator leak, ($3000+ Repair) under warranty for free! Great customer service given by Signey Hicks & the whole Lampe Dodge team. Thank you!

Service advisor was great, I all come to this place and - Muhammadjon

Service advisor was great, I all come to this place and customer service very good

In and out in a timely manner. - alfredojmuniz

In and out in a timely manner. No surprises. Job well done. Thank you all

Brought new car in for first cmplimentary service, - loscabmkane

Brought new car in for first cmplimentary service, service team was great! Arrived 30min early and was checked in immediately

Jackie is very efficient, very kind and professional! - Kamal1998

Jackie is very efficient, very kind and professional! Makes every visit pleasant! Give her a raise :)

Me encanta ir a hacer mis servicios a Mercedes Benz de - Jose P

Me encanta ir a hacer mis servicios a Mercedes Benz de Los Ángeles, siempre a tiempo y me tratan muy bien..

I can’t say enough good things about the Mercedes-Benz - rayanne

I can’t say enough good things about the Mercedes-Benz dealership in Palm Springs. The service here is always exceptional. They go out of their way to accommodate me and never make me feel like a bother. The whole team is helpful, sweet, and genuinely caring, and I absolutely adore them. Special shout-out to Duncan and (I believe) Luis for helping me with a rental when I needed it. Even though I’ve had a few issues with my vehicle, they always go above and beyond to make sure everything is taken care of and that I leave happy. Thank you to the entire MB Palm Springs team for consistently delivering such great service! You guys are the best!

Marcus is a professional, respectful service advisor. - pjstrunk90

Marcus is a professional, respectful service advisor. Thanks to him for always helping me out.

Nissan of Irvine always takes good care of my car . - Moni23

Nissan of Irvine always takes good care of my car . Juan Alvarado and his team always go above and beyond to ensure that my vehicle is well maintained. Always willing to answer my questions and provide the greatest service.

Called and made an appointment for service. - indiantom4862

Called and made an appointment for service. Dropped off vehicle with Crystal. They did the service and I picked up my vehicle. They did a great job.

I purchased my current Hyundai because of my experience - paulreuter

I purchased my current Hyundai because of my experience with the Ontario Hyundai service department. They are outstanding!

Three weeks ago, I brought my vehicle in for a safety - Norma

Three weeks ago, I brought my vehicle in for a safety recall update. During the service I was informed my car needed alignment. Since I had just gotten new tires and alignment at a different shop, I declined the $235 fee. I was asked for a rating and I explained to the tech Ivan why I didn’t want to write a review since I was being asked to pay a fee that was not needed. He became defensive stating he is not trying to sell additional services, and said he would have his manager call me. He also stated I should not bring my vehicle back to that dealership. While I sent a few messages asking to speak to higher departments explaining the situation, I didn’t get a response from them, only from Alex. Yesterday after the 4th request to write a review, I finally wrote the review explaining the reason for my rating. Alex Silva emailed me and stated he had decided I couldn’t bring my car there anymore. In the past Alex Silva has been demeaning, disrespectful and insensitive to the needs of my personal situations. He also lied about multiple things, including proving me with a month’s payment for my vehicle when my brand new electric vehicle broke down with a propulsion episode and I was stranded without a vehicle and I had to get a rental that they later reimbursed after a wrote a review through Google. He also stated that I was abusive toward his staff, when everything was only communicated via email. If I had been abusive, there would be footage and there is nothing he can use to prove that. I reached out to the general manager Gregg Johnson and he called back and seemed receptive, he said he would call back today with more information. About an hour ago, he called without a real explanation and said that after some consideration, he and his team have decided that my 3 written reviews were not favorable to their department, he didn’t want me to come to his dealership again. He said he has the right to deny me service and that I need to seek somewhere else to go. He suggested Puente Hills, and said he wasn’t going to argue with me when I was explaining that I bought the vehicle there and I lived it the area. So clearly, you cannot be honest about the reviews here because if not you will be sent to a different location. So the real question is how factual is their rating if they can’t take credit for their faults. Be cautious with Volvo of Ontario, because they’re not who they claim to be, they have zero interest in their client’s opinions, only their ratings matter.

Best dealership around! - lindadawn081

Best dealership around! Great service advisers and very good mechanics! It’s busy because they’re so good. From sales to service to the guys that work on my car this place has been my place since 2012. Good leadership equals good service advisors, reasonable prices and great mechanics. They have deals there written on dry board as you enter for maintenance for your car.. Even the parts guy is like talking to a friend. Right off the freeway and its an easy place to wait. Trust worthy place to buy a great car with a great warranty and a great price! Thank you Kia!

Service advisor, very professional, knowledgable - rafatahmad348

Service advisor, very professional, knowledgable courteous and helpful i’m recommending to all my friends and family.

My check engine light came on. - CATindall

My check engine light came on. I pulled into Valley Hi Kia, was immediately greeted by Ivan who let me know it would be 3-5 business days to read the code. To my surprise it was 2 days. I had an extended warranty. Ivan called and got it approved. My car was taken care of that day and was washed. Thank you Ivan and Service Tech Stefan for prompt outstanding 5 STAR service at Valley Hi Kia.

Went in to have my car serviced. - Nicky

Went in to have my car serviced. They started at my appointment time, no waiting. Didn’t have to wait to long for them to complete the service and I paid a fair price.

Great service. - gfclef

Great service. Took the time to go over everything and explain. Took a video of the service that they were performing.

With an appointment I did not expect an almost 4 hour - Patmellon9

With an appointment I did not expect an almost 4 hour wait. I have to wonder does an appointment make a difference

Friendly service people and I was provided a loaner car - SPEVERINI

Friendly service people and I was provided a loaner car while they were working on my car.

My technician and service advisor seem to try extremely - gkochevar

My technician and service advisor seem to try extremely hard to identify the problem that I described to them. Unfortunately, they were not able to identify it, but they checked on what was probably everything that might be the problem.

We've purchased 7 or 8 vehicles from this dealership. - JUDYAMODEO

We've purchased 7 or 8 vehicles from this dealership. Everybody is always courteous and helpful.

Brandon an excellent service rep! - TBRECKON

Brandon an excellent service rep! Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s

It was a smooth visit, its was done on a timely matter. - Leti.ortega66

It was a smooth visit, its was done on a timely matter. The service worker seem to need more counter space. thank you for your time

I had the best experience I've ever had during a service - Meg C.

I had the best experience I've ever had during a service visit, thanks to Victor Martinez! From start to finish, he was professional, knowledgeable, and genuinely committed to making sure everything went smoothly. He kept me informed every step of the way and made the entire process stress-free. Victor truly went above and beyond—I left feeling confident and well taken care of. I’ll absolutely be returning for future service needs. Highly recommend!

The dealership is fantastic! - Harry Pieczenik

The dealership is fantastic!!!!! Chris Mendoza of the service department always takes care of our auto needs. My wife had work done there recently, and everything was great. The goes for the entire service dept and entire dealership.

The service was slow and the tech was not completely - Gracie O

The service was slow and the tech was not completely communicating with us. We had to call the tech to get updates. The car ended up staying at this dealership for 1.5 weeks. My husband made calls himself to get the insurance to fix the problem, he even had to be the one email the insurance regarding the issue instead of the technician.

From start to finish… Excellent service. - tweetyhurd007

From start to finish… Excellent service. I have no need to go anywhere else. Great job

They have serviced my RV since new. - stanleystewart9433

They have serviced my RV since new. Always got the unit in and out in a great time.

Horrible service. - Araz

Horrible service. They do nothing but “verify” what you have already told them and say bring it back if it happens again. Your time is not valued neither is your intelligence. They talk down to you and try to get away with doing as little as possible. Zero follow through. And lies on top of lies on top of lies. Avoid at all costs.