I didn't do my homework, and now am paying for it. - forwidur
I didn't do my homework, and now am paying for it.
Not only these guys significantly (like several thousand dollars worth) overcharged me for service - that's completely my fault to have trusted them.
But I've also came in to replace a windshield, which was covered by insurance. Serramonte Subaru sales person assured me that they are a legitimate dealer, but they don't work with the insurance company directly - but the insurance company is going to cover the cost as they normally would.
Lo and behold, Geico (my insurer) are now only agreeing to cover a half of the replacement cost, stating that Serramonte Subaru has significantly overcharged me for the replacement - they charged me double of the acceptable amount. After doing some research, it seems that Geico are in fact correct, and this dealership is a scam, very well dressed as a legitimate dealership.
Well, again, should have done my homework and have avoided them like plague. Don't repeat my mistake and find a honest place to get your service done.
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