2,923 California Used Car Dealers

Purchased a 2011 BMW X5 from this dealer and have had - harrisb27

Purchased a 2011 BMW X5 from this dealer and have had nothing but issues I purchased from their Van Nuys location from Michael. I left review on another site and Michael the con man responded saying how much he did for me, he gave me free brakes and a loaner that was a complete lie. When buying car, he said all it needs is new tires, he has been driving it and it runs great After buying car and driving off lot, got on highway and car wouldn't go over 40mph Almost got me killed. Called Michael the con man, He sent me to his repair guy who had it for 3 days. Injectors blown. Then over the next couple months, it was water pump blew $800, non BMW hoses blown $700, bushings and control arm bar snapped due to pieces of rubber put in by dealer to hold them in place. $2400 After 2500 miles put on car, you'd think that was it but, NO--engine started rattling. BMW told me I need engine replacement, the knocking in the cylinder has been there for a while and in no way did this just happen They tried to charge me 20k, I took to BMW specialist, and he was able to do it for $11k So with under 3k miles driven on a car I paid 12k for iI had to pay close to 16k in repairs So I reached out to Michael, he said car sold as is nothing I can do. So I called the owner at the Norco location He wouldn't call me back but, had his secretary Nancy reach out. When I say reach out, she texted me and responds every 3 weeks to a text. She sqys owner offered me $1000, I asked if he could do better and then crickets, no call back no response to a weekly text no response in a month Don't believe a word Michael says, his response to my issues "Sue Me" In the dictionary he is definition of used car dealer--lies, lies, lies. Bottom line, no one should buy from this company. Not only do they lie, they jimmy rig the car to make the sale with used random parts.that break within months. Alos upon seeing ad it said the car had 102k miles , when I bought it had close to 105k, so this Michael ran it into the ground Be careful, lemons sold here

We have been treated extremely well by the people at - richardgreen49

We have been treated extremely well by the people at Allincars. We are in the process of making our first purchase from them. Buying a car is not something we want to do too often, and yet, they have made it something we wouldn't mind doing again.

Dishonest Car Dealer - Displeased customer

THIS PLACE IS VERY DISHONEST, They gave us xxxx when we bought our car. 3 weeks after we bought a 12 thousand dollar car from them, the car broke down and left me stranded in the middle of a very busy intersection with my kids inside. They came and towed the car and said they would take a look at it, it took them 3 weeks for them to get back with us and tell us that the engine had given up. I was furious, how can an engine give up after 3 weeks of buying a twelve thousand dollar car! Do they not inspect their cars before they sell them? They called me to the office and said that they would give us a brand new engine and that they were going to invest 4,000 dollars on it because they felt so bad this had happened so soon after we bought the car. We left happy believing this guys would take care of us, it took them over a month to fix the car and by then we were doing a payment on a car we didn’t even have! Finally we got the car back and the engine was not new, it was a used engine with 124 thousand miles on it, more miles than the old engine supposedly had. On top of that, when we got the car, the air conditioner would mildly work, and we told them to fix that too, but they never did. To this day I still have to take the car to have the air conditioner fix because they sold us a car with a broken air conditioner, The weather was cool when bought the car, but now is really hot and I have to open all the windows to not suffocate of heat in there. If you are looking for a good experience buying your car, I would not recommend you going there, their customer service is Awful as well. Especially from Alvarez himself. One of the worst experiences in my life. I could go back to ask them to fix the air conditioner again, but they treated us so bad, it turns my stomach just to think about. I was disgusted with their level of dishonesty.

Good service great response - andylace

Good service great response

just what i wanted!!!!!! - lsluton

They are so friendly and helpful.I know what car i wanted. But did know if i could afford it. I told them the price that i wanted to spend,and i got it for that price.

Honest, kind and easy to work with. - KT Chen

Honest, kind and easy to work with. No hidden fees like some dealers out there. Highly recommended.

They were trying to sell me Toyota Prius Plug In (stock # - yunseo

They were trying to sell me Toyota Prius Plug In (stock # 00450) that had no catalytic converter. They did not tell me before my visit from OC to test drive it. I wasted $200. I might have bought it if I hadn't accompanied a mechanic. Far from honesty and business morale.

STAY AWAY AT ALL COSTS This can translate into a very... - jdoggery

STAY AWAY AT ALL COSTS<br><br>This can translate into a very long story, but I will try to keep it short. I saw a car here, late model Mercedes, online and then proceeded to check it at the dealer location for a drive and to see if it was what I wanted to buy. Spoke with salesman Britt when I arrived and he seemed quite nice. I went over the car and its options, etc, and pointed out a few things that were wrong, radio didn't work, cd changer missing, no car manual, etc, and I was informed that they would all be taken care of when and if I was to purchase the car. This seemed fair and so I took the car for a test drive and it all checked out. Then I left a deposit and set a pick up date so that the dealer would have time to fix what was wrong.<br><br>When I came to pick up the car, there was no cd changer and no car manual as I was promised. Then Britt says, "I'm sorry, I was speaking out of line." What does this mean? Fraud?? Advertising and then selling the final car without what is advertised, promised?<br><br>From this point on I dealt with Matt, which I later found out his name was Arman, and then when I took maters to the legal stage found out his name was Alhyar. This worried me. How many nicknames does on person have?<br><br>Anyways, Arman, eventually agreed that they were at fault and they would pay for a cd changer, but then would not give me the money for what it would cost. He just stopped answering my responses, refused my letters, and I guess believed that the situation was solved. Needless to say I took the matter to the courts.<br><br>Moral of the story. Make sure you have everything in writing and signed by both parties. Do not trust what they say. "It will be fixed means nothing." I will definatley take a video camera, tape recorder to my next automobile purchase so that the salesman does not try to cheat me out of what is right.<br><br>Of course this is a very short story of what happened. More problems occured along the way were difficult to deal with including warrenty issues, and smog problems.<br><br>Final thought: STAY AWAY AT ALL COSTS

It was a great car buying experience. They really know... - jonguzman

It was a great car buying experience. They really know the auto business well. Very low pressure friendly sales enviornment. Although they mainly do export, ABI truly went out of there way to make everything as easy as possible for us. We bought a great 2006 BMW 7-series at the lowest price. I have been telling all my friends and collegues ever since. Jeff Guzman Acount Manager Safeway Inc

Awesome staff - 5redhearts

My whole experience was awesome! They found a way to help me out and answered all my questions..they made me feel very comfortable with the buying experience..They two girls who helped me out...Anali and Katlin were super awesome..I basically came out of the dealership with two new friends haha

Sold me a junk car - jmvymgi7

Car that I purchase gave me so many issues within a month of getting it. Didn't buy warranty which was my mistake. I was barely on my 3rd payment and I just traded it in for a brand new Car at Michael's Toyota. Chevy cruze was the worst car I have ever purchase.

#1 PLACE TO GO IF YOU NEED A VEHICLE - troy walsberg

My name's Troy and I'm a roofer. I have been in the trade for 38 yrs now and I knew that the truck that I was driving wasn't going to go the full distance that I was planning on taking it. John, at A.F.E. took my truck in for a down, went through 3, that's right 3 different vehicles till I ended up with a full size kick butt, work truck. Now I'm on my way with starting my own Roofing business, looking good and feeling good. John and C.R.U.E. are a bunch of good guys, they wasn't going to be happy till I was happy. Top notch place, both thumbs up.

Paul was very knowledgeable and helpful. - punkypayne

Paul was very knowledgeable and helpful. Made the process seem easy. I was very satisfied with the help.

I had an amazing experience. - gabrielst233

I had an amazing experience. Gabriel and his team was amazing.Everyone was so friendly and attentive. I got the car of my dreams at an amazing price. I recommend you go there to get your vehicle. If you do tell them I sent you 😉

dont buy from here. i got ripped off. they sold me a... - aaacaraaa

dont buy from here. i got ripped off. they sold me a lemon. i had to put over 2000 into the car within 6 months, and i am now stuck paying 9000 on a car that wont make it through the year. i was happy the first month.until the truth came out...beware!!!!!!!!!

The worst dealership in ontario ca - Joseo91762

all the cars are lemons please double check the cars before you sign any paper.. the owner is a big liar... he keep my trade in and the money I dont carr about money of car is just the all lies

I have only dealt with Luis through their internet - Karwintom

I have only dealt with Luis through their internet department. He has been very responsive and helpful to me in trying to find me an Ioniq 5.

Was pressured to buy a car here and then could never... - daniez69

Was pressured to buy a car here and then could never receive any help from them after that. They did manage to return a call to let me know that my finance rate was a mistake and that it would be going up one point. How convenient. One month after purchasing the car, the aftermarket warranty company went out of business and I still can't get ahold of anyone to return my money. Two years later. Now that's service. Before I took delivery of the car somebody stole the CD changer out of it and they told me it wasn't included in the options list. Hmm strange I believe. Don't buy from them no matter how good the deal is.

Great job! Awesome service. - L.La jolla

First impression awesome selection and felt comfortable right away. Wanted to find something wrong with my purchase experienc but instead went home a happy customer....

Good job helping me look for a vehicle I may be - brandilyn111

Good job helping me look for a vehicle I may be interested in. I did not buy a vehicle or go to the dealership. I was only looking for vehicles and ended up not purchasing a vehicle.

I bought a 2001 used truck that was suposed to be... - sharkez

I bought a 2001 used truck that was suposed to be "ready for sale"<br>YEAH RIGHT!<br>I brought it back with a list of problems to fix.<br>They have had my truck for over a three weeks now.<br>Very POOR SERVICE & QUALITY.<br>Sneakey & shifty.<br>BUYER BEWARE!<br>Worst transaction of my life.<br>Total Nightmare.<br> <br>

I sent a message asking specific info, response came back - ttosh94089

I sent a message asking specific info, response came back to come to dealership, after calling...I had mentioned in email that it was too far to drive there if the vehicle wasn't up to par. they didn't answer my questions, just said it was still available. since the peice dropped dramatically, and it had been there for way long, I was curious about why, so we drove there to see it. very small lot, the car was stuck somewhat out of sight and no one came out when we pulled upand got out to walk around to find it. When we did, the paint was oxidized quite a lot, and a tire was practically bald. we left without speaking to anyone.

My fiance is a JAG Atty & he thinks this place is a... - sasseone

My fiance is a JAG Atty & he thinks this place is a FENCE! Now although he might be a little quick to make his mind up I do agree the salesman was WEIRD and VERY SKETCHY. During our price negotiation the sales-guy took a phone call, lasted at least 15 minutes cause we walked out at that point. Mr. Sketchy didnt even seem to notice we were leaving. Although he was speaking in a normal tone, he kept asking "so how do we switch it?" \ About the time it became obvious he was talking about VIN plates, we were outta there! Strangely enough the car dealer we ended up buying from that day, had or has had the same suspicions. Supposedly he worked for them a short time & said it was "not run real clean". Also said they pass SMOGS if you pay enough, so that kind of says something too. BE CAREFUL, we got a GREAT DEAL down the way from them. Almost $1,500 less than Advantage and they threw in a couple service visits. Advantage is SHADY! Just another CAR LOT SCAM WAITING TO HAPPEN & I am glad we didnt do business with them that day. I have left a review for the Dealer we did do business with & I wont hesitate to go (down the road again). Thanks Deb

I wanted to buy a car remotely that they had listed. - Scootboy

I wanted to buy a car remotely that they had listed. I asked if they could run it over to have a PPI done at a local (6.7 miles) repair shop before I gave them my money. I even said I’d pay for their Uber to and from the repair shop. They never called me back, nor did they respond to texts and won’t answer the phone when I call. How do you run a sales business like that?

Helped me get financing when other dealers had turned me... - chromie

Helped me get financing when other dealers had turned me down.

Sold me a vehicle with flood damage and did not disclose... - drichards

Sold me a vehicle with flood damage and did not disclose information. When I contacted them regarding the information they were absolutly unwilling to make any consessions. There were other problems such as 4x4 non operable, severe corrosion, had to replace catylitic converters (both), all four 02 sensors, fuel pump, fuel sensor, rear breaks & calipers, mufler and exhaust pipes etc. Repairs of this vehicle began three months into my purchase of teh vehicle. Bancroft Motors was negligent in the sale of this vehicle and when informed of the condition of the vehicle were rude and unwilling to take any responsibility at all. I relied on their word that their vehicles are all saftey checked and that this vehicle was in execelent condition. This was obviously to my detriment.

Bayside was recommended by Wolfe's, both companies in the... - lesley

Bayside was recommended by Wolfe's, both companies in the Kearney Mesa area, to help my friend find a replacement for a car that was damaged by someone who ran into her car. They were not only honest, caring, and cooperative about finding her a replacement car similar to her old one, but also helped her get through all the paperwork necessary in these circumstances. They made sure she was comfortable driving the very clean, well repaired, replacement as well. I will be recommending their services to MY friends as well after watching their great work with my friend, Monique, who says she will highly recommend them.