811 Colorado SRT Service Centers

Went to the professionals to service my 18y truck, paid... - Rhd

Went to the professionals to service my 18y truck, paid what they asked for no problem. They failed to recommend or suggest to replace a crankshaft bolt that was the original, the bolt was worn out but they just put it back because their manual does not say anything about replacing it. The bolt luckily broke when I was parked,started the truck to take it to the same dealership to do spark plugs, wires and some gaskets. This work was done within a year with only close to 4K miles, this is not my daily driver . They said the warranty will take care of it but they checked the work and saw the old bolt that they did not replaced, warranty was voided. There is an upgrade version on the market. On the other hand they sold me on replacing my water pump original also but no leaks at all. It is very upsetting and such a headache dealing with dealerships like this. Where is the professionalism and common sense?

I have to say that this dealership was awesome to work... - Gary R.

I have to say that this dealership was awesome to work with on the repair of my Xterra, I love my truck and decided to get the timing chain tensioners, guides and water pump replaced. This is the first time it's been in the shop for anything other than oil change, tires, brakes. they have a mechanic, Alex, who can do this in his sleep i think. He did it fast and my Xterra runs GREAT! Quinton and Chris, the Service Advisors were awesome with assisting me to get this done. They arranged a loaner car for me to have while my car was being worked on and everything turned out the best way possible. I've purchased two new vehicles in the past and will continue going to this dealership!

Usually I deal with Chris when I get my oil changed, etc. - rtzmcastill

Usually I deal with Chris when I get my oil changed, etc. Once, Chris wasn’t at the shop and this tech, told me that my car needed a $3,000-$5,000 repair. Don’t remember, but, it seems expensive and SHADY. This is my third subi, last one was a 04, very good car with lots of mileage. Never had a problem. So, called Chris and brought my car when he was there, and guess what??? Nothing. He checked my subi, and it was great, no need of that costly repair. So, alway, always talk with the higher up at the shop. Shop manager (s) there are pretty honest. So, I will give them a 10 stars, not 5. Ritzma C

I have never been treated so well by a car dealership. - ljkneehands

I have never been treated so well by a car dealership. Everyone was so helpful and worked hard to fix my car. I ended up replacing it which was the best thing I could have done. Thank you all

I received my pickup back after a transmission - Kansas

I received my pickup back after a transmission replacement that took 2 weeks. Upon receiving my pickup and getting it home, I found that several items had been stolen; a change container, 2 knives, and a pair of hunting binoculars. These items were located in two different areas of the pickup and were not in plain view, meaning that someone would have had to open consoles that had no bearing on the repair. I called the service department to report the theft. There was no apology, no ownership, nor an attempt to make it right with me. I was told that it was my responsibility and not their’s even though it was on their lot. They said they would look on the service technician work benches. I have attempted to call the GM of the dealership with no call in return. I did make a report with the Burlington Police Department.

Brought my 2023 Tacoma in for service and Mr Pinto was - Wetherell66

Brought my 2023 Tacoma in for service and Mr Pinto was more than willing to help me and very courteous and made my visit a pleasure

Had to have my truck towed after a breakdown. - Wjbono2

Had to have my truck towed after a breakdown. Went back after they were open to explain what happened and they inspected and identified the issue and corrected it. Did a fluid flush and I got my truck back and it is running great again. 2009 GMC Serria 2500.

The staff are always kind and willing to work hard for - familygirl32001

The staff are always kind and willing to work hard for the customer’s business.

Hayli is so sweet and a pleasure to work with . - ERICAJV123

Hayli is so sweet and a pleasure to work with . I would recommend her to all my friend and family .