639 Connecticut CODA Service Centers

Would reccomend - Drbfp

Although I did not end up purchasing the vehicle I was looking at, Sky is the most professional sales person. She cares about her clients and goes the extra mile

a top dealership - JSharnik

Always had exceptional service from these people. I purchased two Saabs here and I keep going back. I've tried other Saab service centers but never as good as this one.

Jayde couldn't have been more helpful & pleasant to deal - OptPrime

Jayde couldn't have been more helpful & pleasant to deal with. She worked with multiple departments within her dealership to ensure everything went smooth and as planned. She is an absolute asset to this dealer & should be recognized for her customer service skills. I'd hire her in a heartbeat.

John and Mark in the service department went above and... - dsfoster

John and Mark in the service department went above and beyond. They were able to fix my wife’s Passat free of charge under the emissions warranty, which was very surprising being the age of the car. It was a bit disappointing when we first brought the car in finding out the the part needed was back ordered and could take quite some time to get in. Needing the car to get back and fourth to work John and Mark were able to get us a loaner car for the extending period of time making life a whole lot easier. This was way beyond what I expected.

Great customer service - Lbacci59

Purchase my Chevy Cruz hatchback at Carter Chevrolet Mark cross sold me the car he was very good at let me know all the bells and whistles of the car I can go in at any time and he’s very courteous and at the customer service when I bring my car in to be serviced they are very courteous and very helpful with any questions that I may have

My car went in to get a repair. I was told it would be... - Porter G

My car went in to get a repair. I was told it would be ready in 2-3 days and that they ordered the part. In 2-3 days, it wasn’t ready, but they told me it would be ready the next day. This happened 5 more times over the next 2 and a half weeks while my car was getting repaired. Every time I’d call, they’d tell me it would be ready the next day. The manager did reach out to tell me that one of the part was faulty which delayed the car being repair and that they wouldn’t charge me for the faulty part. When the car was finally finished and I went to pick it up, not only was I charged for both the faulty part and its replacement, but the car also had 3 new issues. They tried to tell me the car went in with those issues. Two mechanics who specialize in VW’s have confirmed the new issues are most likely from the repair being done wrong. I’m still trying to get in touch with the service manager so they can fix these issues. To their credit, they did offer me a discount for the repair taking so long, though I haven’t saved any money since the discount came out to less than the cost of the faulty part they charged me for.

Very good customer service, good communication and fast... - NOLIMIT336

Very good customer service, good communication and fast turn around! Thank you very much! Chelsea was great!

Danbury Volvo Always give excellent service and advice. - deco_swiss

Danbury Volvo Always give excellent service and advice. They consistently give me short notice service appointments. Their Staff is very knowledgeable and Great to work with.

I sent a close friend here recently for service and he... - amelen

I sent a close friend here recently for service and he had a great experience. He's not too internet savvy but asked me to leave the review on his behalf since he had such an outstanding experience. The dealership is also undergoing some construction now - seems like a big update/upgrade is being worked on, excited to see how it looks with the refresh.

This Review is on the Volvo Dealership in Watertown - NGK

This Review is on the Volvo Dealership in Watertown CT Made an appointment to have my airbag replaced under The warrenty/ recall program. Decided while I was there to have 2 other items taken care of: Engine Oil change Dash cluster was not lit in a small area First up: Oil Change, I specifically asked for Sythentic oil, they said it was not needed. But I said clearly that this is what I put in my car. Please put in Sythentic oil. When they told the car was ready, I started it and immediately could feel that they lied to me, the engine was running rough with vibration felt in cabin, louder noise heard on highway. I drove the car this way for 2 months, brought the car back to shop That I typicaly use for work, had another oil changed performed= Back to normal, no vibration & no noise. Not only did the dealership lie to me, they almost cost me my car’s engine! Second up: Dash board cluster, Was told the whole cluster needed to be replaced. I asked how much? Was told they would let me know because they Didn’t know if it was even available anymore here in the US. When car was given back I asked again “how much for a new cluster?” Still no answer, was told they would call me. Never got a call. So I called The dealership back & again asked “how much for the cluster?” They still didn’t know & they never called me back with the answer. Brought the car back to the shop that I typically use for work, They gently pulled the cluster out, replaced 2 little bulbs = all set, Good as new. In summary, the Volvo dealership in Watertown CT is clearly not interested in listening to their customers nor do they care about keeping your car on the road. Thankfully I have a nice shiny new airbag/airbag cover on my steering wheel now …. But it wasn’t free for me after all.

Great service - williamGD39

This was a great service experience! My 2010 Jetta Tdi well past any warranty coverage needed a new High pressure fuel pump and all the fuel components that fail when this pump fails and the list is extensive and expensive. The service manager John working with VWOA fixed my car and fully covered the fuel system repair. John also explained a little work that I would have to pay for, But fully explained what the problem was and what caused the failure and he gave me a reasonable repair cost. With the support I received from VW of Hartford and VWOA I would definitely buy another VW.

Great experience - Terry

Great experience with Chris Wotton. He took care of all of my needs. He was very patient, walked me in and out of the dealership right to my car. Never pushed me for additional service. He was very pleasant to deal with. While I was waiting for my car, I got to visit with my salesman, Chris Brosnan. He always has time to talk with me and to make sure everything is okay with my Buick.

Trust service and their recommendations. - mtnolan828

Trust service and their recommendations. Friendly service reps. Pleasant, comfortable place to wait. And coffee!

Connecticut law is all persons indoors must wear masks.... - Krct

Connecticut law is all persons indoors must wear masks. Wetmore’s JEEP employees are NOT WEARING MASKS.. 7 out of 11 employees I was close to were maskless - One man shouted it me that he was 6 feet away and that’s all he had to do. I was meant to sit in a room with several maskless employees ( David) talking on the phone while my oil was changed. The employees refused to comply and were very angry. It’s a shame because the two service managers ( both masked and behind glass .(Tyler) are great.

Have not gone to any other place for cars and service... - arthurmencarelli

Have not gone to any other place for cars and service since 1977. Never brought the car for the same repair twice and saving me money on discounts and incentives.

Car running great after service... found things other... - Jonathan E

Car running great after service... found things other dealer missed. I have a high degree of confidence in the Service Department. Visited Sales Department about another a future CX-5 purchase... received a great low quote when I purchased a car for my daughter just a month ago.

The service associate, Cayenna Cullers, I dealt with was - Richard Kitchell

The service associate, Cayenna Cullers, I dealt with was exceptional. I needed some major repair service on my vehicle and she was able to communicate with Hyundai, on my behalf, to get a fair price for the repairs. She was knowledgeable and kept me informed as the work progressed. A definite 10 in my book.