4 Connecticut Mercury Dealers
The entire process was very professional and welcoming. - Patrick S
The entire process was very professional and welcoming. Any questions or concerns were answered promptly. Salesman made sure that any available bonuses or rebates were applied. Financing Manager was similarly easy to work with. This is the latest of several vehicles purchased by myself or family members and the services top shelf!
As a loyal ford customer ( more than 120 cars ) im sad to - Mikek10
As a loyal ford customer ( more than 120 cars ) im sad to say I will never buy another from gengras . I brought my explorer in for service and was given nothing but a run around and unclear reasons as to what was wrong or what was being done to fix it . Customer service end of things ( Jenny ) I found rude and pretty had to beg to get calls . The car was over charged for work performed in the 3 weeks it sat there right down to the last moment when I was charged 430 dollars in labor for something that took 35 minutes ( wish I got paid that rate ) … do yourself a favor and google gengras ford customer complaints …pretty much everything that comes up I am experiencing . Sadly I miss Crowley and will no longer be buying my cars at this location .
I had an absolute perfect experience. - Kenbarnum
I had an absolute perfect experience. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon.
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