Excellent service and work - Michelle
Crown Collision Center and specifically Keith Dull were great! Keith was a pleasure to deal with and kept me updated on the status of my car regularly. My vehicle was returned to me in excellent condition. I also brought my Daughter's car in for repairs and was treated with the same excellent service and repair work. They are consistent, reliable and do great work! I would recommend Crown Collision Center.
Top Reviewed Service Specialists At This Dealership
Customer Service Representative
Tabata airbag recall - ghoov1
After our Corolla was recalled and told not to drive the vehicle, the Ft Myers Auto Nation offered us a loaner car until our's was repaired but would have to leave our car parked on the roof in the open. Our Corolla had always been garaged. The Ft Myers dealer refused the National Toyota offer that the customer would park their vehicle in their garage and agree not to drive it and receive the loaner with a signer release. The Punta Gorda dealer had absolutely no problem with the National Toyota plan, we signed a release, parked our car in our garage with no problem. Drove a loaner for 4 months. The Ft Myers Toyota dealership was very unsympathetic with our concerns. The Punta Gorda dealership was extremely nice and accommodating. My next Toyota will come from Punta Gorda dealer even though I live in Cape Coral
Great experience! - Jenfields7979
After a terrible experience at a competing Kia dealership, I came to Century. My salesperson, Carlos, and the Sales Manager, John, were both very warm and kind, and worked VERY hard to get me where I needed to be. No games, no shady tactics. Very friendly atmosphere and great overall experience!
Ripped Off - UnhappyJohn
I had my Toyota Corolla repossessed and rented a car in order to look for another car. I purchased a 2007 Mercedes Benz from ABC for $9,999. After I got it home within 2 months I had to put $741.00 for engine work. The people who did the work (an A+ rated shop) advised me it needed another $1,000.00 or so work done. Then I checked with Kelly Blue Book and found the car booked for around $2,500.
I gave ABC Autos $2,500 down and made 4 payments of $250.00. ABC also charged me 22% interest.
I went to a reputable new car dealer and they advised me to drive the car back to ABC and park it and leave the keys in it. I did return it after paying them a total of $3,500, $1,000 more than book value.
Sure they put me in a car when I was in need but the price of being in need was ferocious. I bought a new car with $300 down and half the interest ABC Autos charged me.
BE AWARE!!! this company preys on needy people. You don't have to be treated that way. there are plenty of good-hearted dealers out there.
Horrible - wkatie0001
Horrible, Very Short with the you when asking questions. If you are lucky enough to pay your car off they will HOLD your TITLE and give you the RUN AROUND! They are a JOKE! I WOULD NOT RECOMMEND VAL U CAR/ INDI CAR. THEY LIKE TO TAKE ADVANTAGE OF PEOPLE IN NEED! I Would give NO STARS if possible!
An auto accident is, for most people, a frightening... - JLALLEN
An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"
Terrible customer service. left a long scratch in my... - mwhit02
Terrible customer service. left a long scratch in my driver rear quarter panel after the car was given back to me "repaired". I went back to have the scratch fixed. Guy couldn't get it all the way out and left a bunch of swirl marks from trying to sand out the scratch. Then, the guy burnt out of the parking lot without saying anything and I sat outside for 45 minutes without anyone telling me what ws going on. I ended up leaving. When I told them I was just going to go somewhere else to have the scratch removed, the manager just looked at me and said "ok". Ha! Would never recommend this shop to ANYONE