2,961 Florida SRT Service Centers

Excellent - Maddie12

The service representative Devin met me at the car when I pulled up to the service department without hesitation. She introduced herself, confirmed what my appointment was for, walked me through what was going to happen and how long it would take. She also recommended a place to eat breakfast while I waited. She is very professional and customer friendly.

Evan Driscoll is one of the premier Sales Managers in the - E-tron EricH

Evan Driscoll is one of the premier Sales Managers in the SouthEast United States. Evan has an incredible eye for detail. His seamless ability to interact with his clients is paramount to his success. Evan tour-guides his customers throughout each and every vehicle, so they can always feel comfortable with the latest technology. Each and every day, Evan exemplifies what an ultra-luxury brand such as Audi brings to the table. Thank you Evan for your knowledge, wisdom, and expertise. Thank you for your professionalism and for taking care of the Held family!! Audi Jacksonville is our #1 choice, now and always!! P.S. Huge thank you to Nick in service!! Nick knows exactly how to treat his customers in a highly welcoming fashion. Nick exemplifies an extraordinary work ethic and skillset every single time. Nick aims to please the customer to the fullest.

Incompetence is the only way to describe this dealership. - SB989517

Incompetence is the only way to describe this dealership. From sales to service, worst Audi dealership I’ve ever stepped in. They are the exact opposite of the Audi brand experience and all you’d be doing is wasting your time and money for horrible customer service and technical knowledge.

I really wish I could give more than 1 star but with the - Prk2001

I really wish I could give more than 1 star but with the type of warranty work that should have been done but refused by Robert F the Service Manager is really sad. We have a 2024 Audi Q3 where the seatbelt will no longer recoil and they refused to fix that. They also blamed another part because it "could have happened when" -- not that it did happen when but it "could have". I guess my time in the military this stuff would not have passed the smell test. It just shows they are not willing to do what is right. If you have any questions please reach out to me -- Audi Orange Park you have my contact information.

Sell cars before they're serviced. - Jax33dscrt

Sell cars before they're serviced. Wouldn't recommend it to anyone. Scam cars only