10 Florida Suzuki Dealers

I took my car in for body repairs, as was suggested by - mswafford

I took my car in for body repairs, as was suggested by the Toyota dealership. The original estimate was for less than $5000. Then it went up to $14,000 and ended up to be almost $20,000. I hit a pole in a parking lot, never even broke the headlight and the air bags did not go off, I was going about 10 mph. They sent it to a different mechanic who removed the engine so Bay could “fix the frame” and then the mechanic couldn’t figure out how to correctly reinstall it back. It sat in the parking lot for 3 months with the hood off where more damage to the engine was done. Bay argued with the mechanic about who was going to fix what and who was going to pay, and no work was done for months while the car sat there. They continued to lie to me about what was happening as to the repairs every week I called. The car took 6 months for the repair that was originally estimated to take 14 days. My insurance company finally sent someone to the shop to find out what was going on and discovered what was happening. Bay then had to send the car to the Toyota dealership to have the eigine fixed from all the damage done. It cost an extra $5000 which they passed along to the insurance company. The insurance company (AIG) say they’ve never had this happen where a company doesn’t get pre approval and just sends a bill for $5000. Bay refused to release the car until the insurance company paid in full. It sat there for a week while they came to a conclusion. Then Bay Body decided to take the car for a test drive the day we were headed there to pick it up and they found another problem. Fortunately they got it fixed, after I threw a fit. 6 months and $20,000 later we got the car back. My insurance company say if they’d known the final cost they would have totaled the car. They were horrible, they lied every time we called and ripped us off for thousands of dollars. They contracted a terrible mechanic and then didn’t want to stand by their decision. I recommend you don’t take you car there for anything!

As other people have noted the only good thing about... - Capt. Bill

As other people have noted the only good thing about Diamond Suzuki is the price. I have had 4 other Suzuki's so I know they are good engines. I took my Sea Pro in January for a repower of a White 200 HP & was told it would take about 10 days to install so I called after 12 days & was told that was business days. I waited a week then called again after numerous calls I finally got Grant who told me they were backed up " Do to Covid". It would be another week. Then I was told I needed to upgrade the steering from Bay Star to Sea Star, another $2,000. Then after another week finally got Grant he said the White motor was damaged when they opened the crate. { More BS} So I said do you have a black one ?, oh yea I was told, so I said can you put that on NOW. After 6 weeks I finally go a call to pick up the boat. When I got there to pay for the motor Grant took for ever to appear. So I went to look over the install, I discovered a trailer light was broken off the trailer & a radio antenna was broken off the console. They installed a new tail light but never tested it didn't work for my 65 mile trip home. When I handed the radio antenna to Steve, I was just given a blank stare. When I got home I had to rewire the tail light then discovered the speed indicated no longer worked. The trim tabs worked when I brought the boat to them but didn't when I got it back, told by Steve they wear out sometimes. I've had Bennet trim tabs on other boats that lasted over 20 years. As it turn out I discovered the switch got corroded by sitting in the weather for 6 weeks with no cover. The speed indicated was also working but I was told by Steve he doesn't like water driven speed indicators, but when I bring to boat back in for service they would run the pickup tube to the console & adjust the tilt so the motor would NOT be in the water when tilted up. For my trouble he would discount the service from $335 to $275. WOW big discount? I bought Suzuki oil, filter & lower unit oil for $108 tax included. Yea it took me an hour & a half to do the service but I didn't have to waste a day driving 130 miles while they might get it done in a day? While doing the service I discovered 3 cowling bolts were missing so I called & asked them to send them to me. After being transferred 3 times I finally got the parts department who said it would take a week to 10 days to order the parts, {amazing a Suzuki dealer who doesn't have cowling bolts. Well it's bee a month. Now I'm told they need a picture of the bolts do they can order them. Really? Pay the extra money & go to a reputable dealer !!!

Best deals anywhere at Sarasota Mitsubishi, hands down! - quattlat4

Zachary was the guy who found the perfect C U V for me that is brand new! Great financing, great team. I had a million questions and Zachary was perfectly calm and answered everything until I was satisfied. No pressure at all!

Warranty work they don't care at all once it you buy it - Lourrie

I have been waiting for months for warranty work to be done to my vehicle, finally got an appointment to have the work done on a Saturday, I have to drive over an hour to bring my car in for service. I got there and they don't have the parts, even though they knew in advance what I was coming in to have done. It has been over 3 months and they still don't have the parts to work on my car. It's like they are all nice to you to get you to purchase a vehicle but once you do, they could care less about you and what happens to you.

After this visit I would rate very high the sales person... - aturisch

After this visit I would rate very high the sales person I dealt with (Mukesh Bharadwaj) . He was very nice, funny, and, what's more important, went out of his way to please the customer. Any dealership to have him is lucky. <br><br>Unfortunately, not this dealership. After spending a few hours reviewing the car, we've been transferred to a "sales officer" to finalize the deal. He informed us that, in fact, there's a $500 fee that applies to us, which was not mentioned to us before. When we tried to reason and, maybe, come up with some solution, he called in the gentleman by the name of Jim Bryan or Bryans, who told us to complete the deal now or get out of the office and into the lobby. We weren't ready to finalize the deal, so we did that. After we've tried to approach a sales manager (Tim), mr. Bryan showed up again, saying "Don't answer them! We don't want their business!", and to us "Leave, now!". What can one say after that?<br><br>Never would visit that dealership again, they try to hit you with hidden charges at the end of the process.

Just to clarify, I visited the Fort Myers location on... - lexiemelaine

Just to clarify, I visited the Fort Myers location on Colonial not Bonita. I was greeted by a nice gentlemen in the service line who directed me inside to the front desk. The lady there was very pleasant and called her associate to let her know that I had an appointment. I was quickly greeted by Rose after her call. She was fantastic. Although she mentioned she was new she seemed to know so much about her job. Rose was very friendly and accommodating. I had just moved from New York and needed to get in the Suzuki system here to keep up-to-date with my leasing maintenance. Rose was able to input my info and update my service info. In addition to her great customer service, the gentlemen who worked on my car did an excellent job! They had me out in very good time and I was ultra satisfied with their work. They inspected, oil changed, and gave my Kizashi a nice cleaning in and out. I look forward to my next servicing for sure. I also asked Rose to keep me in mind if another 6-speed Manual transmission comes on the lot as I would be very interested. I love this car and would be excited to drive a new modle. Thank you Germain Suzuki, Rose, and the Service People in Fort Myers! Sincerely, Lexie Turner & The Gray Goose - aka 2012 Suzuki Kizashi GTS

Thanks - Nadia Wolfe

My story is a long one....so I'll spare you. But thanks to this teams honesty and caring today my world kept moving. I have many ill people depending on me daily. THANK YOU!

Service Manager, Michele Legel,helped us with a repair on... - rummaker

Service Manager, Michele Legel,helped us with a repair on a used car purchased at "Anything on Wheels". She was friendly, accommodating, professional and made the service experience tolerable. I have put her number in my cell phone for any future repairs/service needed. Connie Voke