Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Purchased my Honda Ridgeline from Heritage a few months... - Patiencethms
Purchased my Honda Ridgeline from Heritage a few months ago. Had no problems initially purchase process was smooth, fast forward to today 4/15/21 and I’m without a vehicle. The problem started about 2 & a half months in when the truck alarm would start blaring for no reason at all, nothing on it, no one near it etc. the alarm would just blare. I called and spoke to my salesperson DC who said it could be the key pod & to change the battery in it, so I did. It stopped for a few days and then started back up again and the trucks dashboard started lighting up and making a static noise then it would stop and the Honda symbol would pop up. I called DC again and he told me to bring it in I was given a loaner and they had the car for about a week. I got the car back and was told they didn’t see anything wrong with it, a few days go by with no problems then it starts up again alarm blaring, dashboard fluttering and car making a static noise. By this time I’m afraid the car might explode because I have never seen a vehicle do this, I call Honda on Jonesboro Rd this time cause I don’t know wha else to do and they schedule me for the following day, but I had to take it to them that day because it wouldn’t stop. Honda diagnosed the problem and it needs a new keyless entry panel and another part which total over 1000.00$ I sent video of the problems to DC and also the diagnosis Honda sent to me and called him but he couldn’t assist because he was going out of town, I have called Mr. Rosella twice and had a message delivered to him and have yet to hear anything, in the meantime I’m without transportation on a vehicle I just bought and still have to pay for! Needless to say I’m not impressed by the product or service of Heritage Cadillac and would not do business with them again!
Saab USA. Wants to satisfy their customers with talk no... - B DeGrappo
Saab USA. Wants to satisfy their customers with talk no action.
Waiting 3 weeks for them to decide to make a deal for another car ,but will not give the dealer any information on what kind of moneies they are going to give. Three days later they are going to but the car back. Three days later they want to fix something they have tried to fix 5 times already. Saab USA will not put anything in writing so they cannot be held responsible. They are the most irresponsible company I have ever dealt with.