153 Georgia Ford Service Centers

Thanks for the rescue Langdale Ford - jake3131

"Thanks for the rescue Langdale Ford" Wanted to thank the Langdale Ford Service Team & Derrick Jones for getting us back on the road on an interrupted start of our vacation. Our F-150 broke down on our way from Florida to Michigan. They squeezed us in, diagnosed the couple problems we had with our truck and had us rolling again the next morning....It was even covered under a combination of our drive train and extended warranties. They could not have be more professional or courteous. Hopefully we never have another emergency service requirement, but it is great to know that there is such a great service department there on our future travel to or through Valdosta. Thanks again Derrick & Team Langdale Ford !!! Ken & Veronica Stuart, Florida

Got the job done - NicoleDuBose

I needed a tire and fast. Hiram (hope I spelled it right) helped me out and didn't pressure me into anything. Replaced my tire and put it on in under a hour at a good price. Found this place when I searched tires buckhead and the reviews sounded good so I thought I'd try them. Glad I did, thanks.

Had recall and couldn’t get scheduled nowhere Ms Sami - Andy

Had recall and couldn’t get scheduled nowhere Ms Sami Daugherty fit me in her busy schedule and took care of me THANK you ms Daugherty

I had to put my vehicle in the shop for an oil leak. - lindsayswett

I had to put my vehicle in the shop for an oil leak. I had dropped it off Sunday, so they would have it first thing Monday. Matt was the advisor and he would never give me a call. I had to call on Tuesday to find out that they haven't even looked at the car yet. I called again on Wednesday (because they won't call you) and he said he would check with the technician and call me back. He never called me back, so again I had to call for an update on Thursday. I am a single mother and have only one car and I was never offered a courtesy vehicle. I will never go back to this service center.

Do not take your vehicle here for service of any kind - kdspringtime

Do not take your vehicle here for service of any kind whatsoever for any reason. Go anywhere else, pay any amount. Nothing is worth the service here. The whole operation is worse than any thing you have experienced before. Starting with the GM, the service manager, the service advisors and the techs. Incompetence and horrible customer service doesn’t even describe what you will experience here. This is the worst run operation I have ever seen. They couldn’t deliver a pizza. Let alone a basic oil change and heaven forbid you have any engine work needed or anything else that might require a 5th grader to actually do repair work. Do it yourself if you have too. Even if you don’t know anything about cars, you’ll be better off. Please just trust this review. If you read this review and go there anyway do not say no one ever told you. I will never buy a truck here or go here again and I promise you, they don’t even care.

Great sales and service departments. Would highly... - David

Great sales and service departments. Would highly recommend to anyone.

If I could give zero stars I most definitely would. - KristalinaJohnson

If I could give zero stars I most definitely would. I have a 2019 Fusion and it had a really bad rattle at idle but would dissipate once in higher RPMs. It did this for about 2 months (keep in mind I have been driving it back and forth to work every day in Atlanta) before I decided to take it to the Ford "professionals" to have it diagnosed. I DROVE my car to the dealership and dropped it off 03/28/2023, the next day 03/29/2023 Veronica called me and told me they had diagnosed my car and that I would need a long block because I slung a rod. I rebutted this with its next to nearly impossible that I slung a rod. I went back and forth with the Service Department for 2 days asking for a further inspection to finally be told by the Service Manager Mandy that "something was rolling around in the bottom of my engine and they would have to break it down past failure to tell me what it was". Once again not likely. The quote stated that the technician started the car and turned it on and off 3 times and this is how Mike Patton deemed I needed a long block, seems pretty casual to me. A 10K quote was written and provided to me. I decided to pick up my car and take it to another shop for a 2nd opinion. I paid the $150 diagnostic fee; even though there was no "diagnosing" completed. The next day my car was diagnosed and I had a cracked flexplate (which by the way is a very common problem in the 1.5L and 2L engines that Ford produces), I moved forward with the repairs at that shop and in 4 days had my car back and running as it should have been. I reached back out to Mike Patton for a refund of the "diagnostic charges" and was asked to bring my car by for an inspection. Fine, I took my car yesterday 04/11/2023 WITH the broken flexplate in my hand- the Service Manager Mandy argued with me about that repairing my car in front of 3 employees and another customer. The foreman went out and inspected and the car was in fact repaired. So not only did Mike Patton misdiagnose my car BY A LONG SHOT, they never had the common decency to apologize. Had I moved forward with a long block I would have received my car back with the same issue. My question is what then? More money to fix the actual problem? Or would have Mike Patton seen that plate when replacing the engine and not said a word? They have lost all confidence in me as a future customer, I wouldn't let them put air in my bicycle tires. From the top (Brian Patton) to the technician (Brandon Vernadoe) that diagnosed my car the only apology that was given was from the Foreman (Shawn). Mandy clearly has no mechanical experience and could not challenge her technicians enough to know that my car DID NOT need an engine. I have been in the dealership industry since high school and this behavior is completely unacceptable in my opinion. Mike Patton Service Department really is a joke. Please beware with bringing your car here for anything other than an oil change.

Epic experience! - WK2004

Epic experience!! Always do a great job with all of my vehicles. Thank you for doing what you do in these difficult times.

Ran into some engine trouble on I-95, and Hodges Ford... - Christinejamrok1

Ran into some engine trouble on I-95, and Hodges Ford came to the rescue! Jared in service did an awesome job helping us sort out our issue, and everyone was super nice and helpful.

I took my car in for service on a leaking sunroof and was - Kelli9236

I took my car in for service on a leaking sunroof and was told it was repaired and fully tested and no more leak. That's not the upsetting part, my sunroof shade got destroyed and now hangs when I open it. My grandkids loves riding with sunroof open but we can't now because it blows in their faces and slaps all over the place. Murray first agreed to fix it until figured out cost and then gave me every excuse from the service tech didn't touch it to' its gonna be over 2000.00 to fix"per so called CEO. This is not right and someone needs to pay for my sunroof