Didn't fix my trucks issue and caused me to run off the road - bwheeler
I had my truck in at Wood Smith Ford. I told them there is a weird grinding sound up on my front wheel. My truck had also just thrown a code the day before I had it in the shop. They took it in and replaced a sensor. I picked it up later the next night right before they closed. When I started my truck none of the codes had been cleared out and it was still making the grinding sound. I had to drive from Rexburg to Jackson Wy. The next morning and while in Jackson the front tire completely locked up and caused me to run off the road. I looked at my front wheel and there were metal shavings all over the wheel and the hub was smoking. I called Woody Smith Ford and sat on hold for 40 minutes. I called back and got a run around that everyone was on lunch. I called down to Lithia Ford Broadway in Idaho Falls and they had me lined up with a tow truck and taken care of in minutes. I still have not been able to get ahold of Woody Smith Ford and it has been three days now. I think they know something... I will be taking all of my personal and all of American Construction Supply's business to Lithia from here on out. Woody Smith will also be paying for my tow truck and the bill from Lithia Ford. The place is a JOKE. They have a new sales team about every two weeks. They all seem to be more interested in scrolling intstagram than selling cars. I cant even get them to get me a price on getting a new truck for me and a new car for my wife. The facility is literally a trailer house and their inventory is impossible to look at because its all packed in so tight you can't drive around and all the inventory is filthy. This is not my first bad experience with Woody Smith Ford. It sure as xxxx is the last experience I will have with Woody Smith Ford.
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