1,930 Illinois CODA Service Centers

1995 Ford Windstar ( green ) with the usual head gasket... - Video32

1995 Ford Windstar ( green ) with the usual head gasket problem<br>associated with the V6 aluminum engine. I let Webb service this gasket and had no problem until The wife drove the van to West Virgina through the mountains. Bam! The engine blew and I had to buy a new engine in Mt.Airy, NC. Anyway, when I got back to Chicago<br>I called Webb and told them what had happened, they said bring in the repair bill and they would see if Ford Motor would refund my money for the head gasket. The results were positive and I received<br>a refund. Happy-Happy.

Service was prompt, staff was friendly, everything went... - jola.huffman

Service was prompt, staff was friendly, everything went smooth and on time...price was lower than I expected .

Our vehicle was in the service department for almost 4... - vandriver

Our vehicle was in the service department for almost 4 weeks, we either couldn't reach the right person by phone or they were finding MORE things wrong with the van. Several times the service people were rude on the phone. When we got the van back FINALLY it was awefully dirty inside and STUNK! I wil NEVER NEVER return there!

A wonderful experience - Anicole14

I had such a great experience calling in for some assistance. I spoke with a woman by the name Jeismarie who was very helpful and overall just patient and friendly. I was considering shopping for my first car and had a few in mind along with several questions this being my first experience. Jeismarie was very personable and attentive over the phone, its hard to show personality through just the sound of your voice. She was great help, will be going in later this week to browse.

This is the only dealership I let maintain my car. - SK

This is the only dealership I let maintain my car. Miguel Duran is the perfect service advisor. He made sure everything was done and at the minimum cost thoroughly checking my warranty etc. The only mechanic I use there is Mike Kladis He is thorough, very knowledgeable and explained everything to me that was done and at what level everything was done. I appreciate the explanation from both men. They both made me feel I was driving the safest car around. I love my 2020 Escape and I feel with their help I will have this car a long long time. Kudos to Westfield Ford for excellent Service again and again.

Car in limp mode, Had service change the battery cable - anitag8661

Car in limp mode, Had service change the battery cable ends. Service can't read codes. Did a full oil change to be appreciative of service taking care of me. Put car back out and said call a towing company. "Needs Lexus dealer" limped my car to an auto parts shop. Really no choice to limp myself 3 miles on Route 14. They even helped me install the 4.95 fuse. Invoice #915208. Earlier in the day I stopped to see new Corsairs and Natilus. Needless to say that is not a good idea.

Modern Day Thieves - 2007 Mustang GT

I went in for just a few fluid drains and refills, and a few spark plugs. Somehow they padded the bill with all kinds of labor charges, checking things that I could've done myself. It cost me a month's wages to do what I could've done myself in a handful of hours. I will never spend another penny at this dealership again, as far as labor and service goes. Parts is another story, because the prices are set. But their service department will drain your bank account, coming up with all kinds of ridiculous charges, and parts price inflation. You've been warned.