205 Illinois Ford Service Centers

We had our 2014 Fusion serviced and left with a new 2023 - Jkstuff53

We had our 2014 Fusion serviced and left with a new 2023 Exployer Hybrid😂 The service was great and at a reasonable price. And, of course, Jim in sales did a great job.

Burned up new truck!! - Robert & Carmen

I had my service trucks serviced on 9/16/16. I had the oil / filter change and the fuel filter changed on our diesel, drove less then 100 miles and it burst into flames. What happened? It is a new truck that is completly stock and only been serviced by a dealer.

Radiator and battery replacement $1,070.00 - Carlisah

My car was leaking radiator fluid. I called PDR. and told them so. They set me up for an appointment on Jan 3. My Battery died before Jan 3. and I told them so. I told them that I would have my Saturn Relay towed to them about 15 mins late. They told me that they would replace the battery, radiator and  hoses for $1,070.00. I told them that I will have my car towed back to my house then the said I owed $225 for the estimate. They didn't mention diagnostic charge at any time and they didn't allow the towing company to take my car until I paid. They later brought it down to $197.00. Be aware if PDR  just looks at your car you're going to pay about $200.00 and average radiator replacement is about  $500 according to the internet.

Great crew here! - mnargelenas

Great crew here! Efficient from sales to service! Have a lot of trusted sales people, but have heard great things about Keith Gibson’ just had some friends purchase directly from Keith, and they said they couldn’t be happier! Shout out to Brad Long as well who helped me a year ago! Fair, honest folks

The dealership is the best. - kblake

The dealership is the best. They are friendly, courteous and caring all the way from sales to service!

Oil change and leaky tire - dale underwood

I had an appointment and was greeted promptly. My car was taken in immediately for service and returned quickly with all my problems solved. And it was done at a reasonable price. Well worth the drive.

All of our dealings with Sam Leman Ford in Bloomington - Dr. GF

All of our dealings with Sam Leman Ford in Bloomington Illinois has been done through the service department with Aaron K. In 2016 when my grandson was 11 years old I bought a 2001 Ford Sport Trac which my grandson helped me work on to make it his when he turns 16 years old. June 2022 after he had turned 16 and had been driving for a while We titled the 2001 Ford Sport Trac to his mom in Bloomington Illinois. From 2016 to 2022 I drove the truck very little and kept it in a heated garage most of the time. After my grandson had the truck for a while it developed oil leaks, trans leaks, and coolant leaks from daily driving. I contacted Sam Leman Ford and spoke to Aaron K. in the service department. He had a complete overall check of the truck and contacted me on all that had to be done to fix the truck. Everything was fixed and everything was great until a replaced part developed a tranny leak which went unnoticed by my grandson. The tranny was acting up and not shifting properly. I do not live in Bloomington but relied on several friends that do and have always had a positive experience at Sam Leman Ford. That was the reason I decided to use Sam Leman Ford for my grandson’s truck. Through my contact with Aaron K. in service and him talking to the owners it was decided by them to rebuild the transmission at no cost to me in good faith. As a 74 year old grandfather and grandmother we have over our years never experienced this kindness even with the dealership we have bought all our cars from in our town for the past 48 years. My message to all is buy from Sam Leman Ford in Bloomington Illinois for the best service available for your vehicle!!! Dr. GF

Pat Cousar is allways ready to answer any question I... - rosekate

Pat Cousar is allways ready to answer any question I might have about my new car or to show me how car features work.I buy all my cars from Pat.

Great. - Scott

Great. Service department came through as always . Picked up a loaner car also went through flawlessly and talked to Ben wiggins who has sold me a couple vehicles. Go see these people if you need a service or new ride!!!

We were visiting the Crawford County Humane Society in - Jamie B

We were visiting the Crawford County Humane Society in Robinson Il. While we were there, our tire pressure monitor light went on. My husband found a nail in one of the tires, and the tire pressure was 22psi. We went to Silverthorne Ford to see if they could help us. These people could not have been nicer. They were going to patch the tire, but Geoffrey discovered some large cracks on the inside of the tire. We were shocked since we had just had our tires rotated by our mechanic, and he never said anything. Jordan was surprised the tire hadn't blown. It could have been a bad accident if the tire had blown while we were driving at highway speeds. Even though the mechanics were busy, they took the time to replace the damaged tire. Geoffrey inspected the other 3 tires, and the other 3 were beginning to get cracks in them as well. This is a Ford dealer and we have a Toyota, so it was really nice they were willing to help us instead of sending us elsewhere. We live in Minnesota and we're on our way back. We forgot to take pictures of the tire to show our mechanic. Makayla was nice enough to send us some photos. We were just so amazed at the kindness and customer service we were provided by everyone at the dealership. Jordan, Geoffrey, Makayla, and Bailey really stood out. Bailey spent a lot of time showing my husband the owner's Hellcat he was detailing while we waited. We couldn't have been happier with the service everyone provided. We would highly recommend you take your vehicle there if you need any service.