Thorough .. private .. consise... worth it - SPASERENITY
I called just hoping to get in during the busy holiday season .. As a business owner my time to take care of the things i need often takes a back seat .. I took a chance and called .. fingers crossed, and clutching my hands asked by any chance would you have an availability tomorrow????? I was astounded with a kind response of certainly Mrs. Black ... I was thrilled it was the only time I had for God only knows in my schedule..
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Satisfying - apzervos
I’ve bought from different dealerships, but from now on I’ll be doing business with Lexus of Merrillville. Johnathon was extremely helpful and patient. I’m really picky about cars, but he helped me find a car that was exactly what I wanted plus more! I would (and already do) recommend Jonathon and Lexus of Merrillville to anybody that doesn’t want to drive off the lot with anything less than they came for. Thanks guys!!
Continued best service - Happy2018
Tom Wood LEXUS continues to strive for simply the best. I am a very satisfied customer- there are so many other choices, but hands down LEXUS not only delivers a reliable beautiful car but the service is top notch- shout out to GregBusch!
Sales and Finance Consultant
Digital Concierge Team Lead
Master Certified Sales and Finance Consultant
Used Car Disaster - CarShopper
We traveled from over 2.5 hours away to see a used vehicle only after being assured that if we bought it the deal would be contingent on our mechanics inspection within 5 days. Unfortunately that promise didn't last long as they decided that couldn't be allowed during price negotiations. They also tried to surprise us with $499 in "Government Fees". When asked what this was for since taxes were already listed separately, we were told it was for a government required "etching" program. Somehow the manager was able to override this "government required" program and drop the fee to $25. Of course there are no required government fees besides taxes, and the etching excuse is a different shady add-on tactic altogether! Needless to say we didn't buy anything from these guys. Surprising how some dealers still try to use these stupid tactics!
Lexus of Merrillville
Tom Wood Lexus
Assistant Service Manager
Lexus Of Mishawaka
General Sales Manager