120 Indiana Ford Service Centers

Oil change - badodson16

Aaron Koch did a great job as well as the other staff on getting my car in and out ! I would definite recommend to my friends and family !

I had my car serviced at Eby Ford this week and it was a... - ajbrenn1

I had my car serviced at Eby Ford this week and it was a pleasure interacting with Scott. He kept me informed on the repair issue. I was sick today when the car was ready and we settled the bill over the phone. Scott had the car delivered to my home. Scott is a real asset to the service department and is commended for his performance.

Awesome people from sale to service - 1happycustomer

awesome car buying expierence. They have taken care of me not only the day I bought my car but everytime I'm in for routine service. I have bought all 4 of our current vehicles here not to mention the many I've had over the years just because I know that they will take care of me for many many years to come.

I love Expressway Ford in Mount Vernon. I have received... - scof4127

I love Expressway Ford in Mount Vernon. I have received the best customer service at this dealership. Had my first oil change. Keep up the great job!

I own 3 Ford vehicles purchased outside of IN. - conrad_r

I own 3 Ford vehicles purchased outside of IN. My daughter goes to college in IN and we took her car in to fix a repair done at our home Ford Dealership. After telling us that it was 100% covered they came back the next day and stated that Ford was denying the warranty work because it was 50/50 on whether or not this was a defective part, human error or caused by alternator going out. Therefore, they would repair but we would have to pay. I contacted our home Dealership and was informed this should be covered under service contract w/a simple deductible pmt and any Ford will (should) honor. This dealership did not offer this option or want to do the warranty work. (which baffled my home dealership) BUT our home dealership is towing the car at THEIR expense to repair and then having it driven back to IN (from IL) to my daughter. Now that is 5-star service! To top this poor experience off I receive a text stating that I need to pay $241 dollars for an hour of their diagnostic time. Are you JOKING?? This is the reason for my speaking up. Ford of Lafayette Service is not about the customer / owner, but about the money. So glad my daughter has our home Dealership looking out for her and doing what is best to keep her safe in her Ford and providing outstanding customer service. Ford of Lafayette Service should take a lesson from them!

Good people. Knowledgeable staff. Quite a large delay... - s.beasley.2920

Good people. Knowledgeable staff. Quite a large delay getting the right parts from Ford, though. But in the end, everything is good to go. Thanks!

Excellent service - John P

I took my 2003 Taurus in for replacement of tie rods, as diagnosed by another Ford dealership. As it turned out the tie rods were fine, but the sway bar was bad. This saved me several hundred dollars!! The service department employees are knowledgeable, honest, and timely. I will be returning!

Whitney was excellent. Got me in, got me out and kept me... - JIM.VANZANT

Whitney was excellent. Got me in, got me out and kept me advised of the status while I was there. Very happy and I highly recommend

Poor Customer Service - Joe Peru

I dont know about their sales, but I would stay away from their service department. Took my minivan in for new brakes, tires, and shocks. All most all of the parts were incorrectly replaced. The wrong tires were changed and the shocks were never installed. I took it back to the dealership and it ended up taking over a month to get it straightened out and I still ended up replacing tires that did not need to be replaced out of pocket.

I mistakenly wrote a review for this company which was - irapappy

I mistakenly wrote a review for this company which was intended for another firm of the same name in another state. Sorry for any undue negativity.

Another good experience. - Dennis46

The service department was very professional and helpful in providing information regarding the problem that needed to be dealt with and repairing it in a timely manner.

They become family they love seeing you even if you are... - Rickiepen

They become family they love seeing you even if you are not having service done awesome place to buy a vehicle

Excellent service - Karon N

I have had my Ford Escape serviced here several times and their service is excellent..All of the employees are very friendly and helpful with any problems.. Their prices are reasonable and was less than what was quoted. The service was on schedule and did not take long.I truly felt welcome by Ron, the service manager and his staff. I will be taking my vehicle back to Bill Yoder Ford whenever it needs serviced. Thank you for being a place I can trust!

Sevice - Swaggysyc

Tried to rip me off on a repair job. Charged money when I told them what was wrong and then tried to scam me for 1000 $ more than the cost of repair.

Excellent - John Bader

Ive made my first big vehicle purchase here and always brought my vehicles here for maintenance. Everyone from sales to service to parts has been happy to help. The parts department always gives me multiple price options on what works best for me.

Check engine light - Eslcoil

I was passing through town with my baby and my check engine light came on, so I stopped in hoping they could help me get back on the road as I was 4 hours from home. Every person I came into contact with was extremely professional and hospitable. They went out of their way to make sure we were comfortable and even brought my daughter snacks and offered to let us borrow a car to go get some breakfast. They had us back on the road in about an hour. I cannot say enough good things about this experience. Even though I live in Chicago, I will still be checking the inventory at this dealership before I purchase anywhere else.