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I went there today for an oil change. It was done in a... - Erica Dockens
I went there today for an oil change. It was done in a timely manner, they gave me some suggestions for additional services and why they were needed. They even threw in a car wash.
Top Reviewed Service Specialists At This Dealership
Assistant Service Manager
Excellent service. Told us what did not needed, saving... - bobbeatty3755
Excellent service. Told us what did not needed, saving $130. Needed new tires. Replaced two that were faulty and put new ones on front. Perfectly aligned.
Founf faulty oil filter needed replaced. The replaced it promptly and correctly.
Prices seemed a little high.
Always fast and efficient. The service staff is awesome.... - Shannie
Always fast and efficient. The service staff is awesome. Dakota was great. Made up for me not having my regular Alex S. The welcome was warm. My experience was great from start to finish. Thank Lexus and Dakota.
Always a great experience friendly service. Get the job... - LTAULBEE0
Always a great experience friendly service. Get the job done, and done right. Always feel confident that they know what they need to do, ok.
Don't stand behind their products, bought set of wheels... - barbvega
Don't stand behind their products, bought set of wheels at a cost of $2400 and was told had lifetime warranty well apparently not the case have a 5 year limited warranty, very limited. Don't buy here go somewhere else!
They Damage my car and Refuse to fix it. - Gina
I wish I had read these reviews before taking my car here. Stay far away as possible. Had to take my car here because the person who was at fault had USAA insurance and this is their preferred provider. They fixed the front of my car fine. But also somehow damaged the sides, and broke off my antenna. They tried to tell me it was like that even though looking at the photos you can see it wasn't. Now I have to take my time and go through small claims court. I will continue to warn as many people as I can to stay away from blossom on shadeland.
Hello, all! If you're reading these reviews, I bet... - Josh_M
Hello, all! If you're reading these reviews, I bet you're probably in the market for a new vehicle. Well, I'm not here to tell you if Gates is the place for your new purchase, but I am quite prepared to say you should never try to get a vehicle serviced at this dealership!
I came to Gate and attempted to have my low-mileage, under-warranty vehicle diagnosed for a knocking sound. After a 2.5 hour wait (was told 1 hour, and watched another customer enter, get service, a loaner, and leave before me) a serviceman approached me and outright refused to diagnose the issue, stating their refusal was due to 'snow on the ground', and that I should come back when it's nicer outside. Seriously! As soon as I left their service center and hit the road at 20mph, the knocking was CLEARLY audible! After calling the service center to set a date and time *they* find appropriate, and not being given one, I requested to speak to the floor manager. The gentleman I spoke to was very pleasant and helpful, but said he could not arrange a diagnostic until the following week, which I found unacceptable.
I'm sure their salesman are quite genial and the deals superb, but I would suggest staying away from their service center: they seem selective about who they want to serve and who they do not.