747 Indiana Used Car Dealers

Recently bought a car from Keith Cramer at Best Deal Auto - tragiccomic

Recently bought a car from Keith Cramer at Best Deal Auto Sales on Goshen Road. Had a great buying experience. Keith was very professional and easy to work with. I highly recommend buying from Keith at Best Deal.

Good dealership... great service & follow-up after the sale! - BMW2006

Bought '06 BMW convertible... solid car; had headlight/electrical issue at time of sale... they did a fantastic job in tracking down the issue(s), none of which were their fault, and worked hard to correct it. They communicated well with me... and Gary & Zwee in Service Dept. went over & above in solving the problem. (i.e. wasn't as simple as "bad bulb out, new bulb in"... MUCH more complicated, yet they didn't walk away or dodge the issue. They were outstanding. Jerry Weidner was my sales person and he did an excellent job of keeping me informed of what they were trying to do to solve the problem. Would highly recommend Best Deal Import Store in Ft Wayne and will tell friends to see Jerry W. He will take care of you!

I was very disappointed in my experience with Bob Thomas - thombradshaw

I was very disappointed in my experience with Bob Thomas Ford. The vehicle I was interested in was an import from Canada and based on prior experience Canadian vehicles, due to the weather, often have rust issues particularly on the undercarriage. I specifically asked the "online sales manager" about the condition of the undercarriage and I was assured that is was in "great shape". I was ready to move forward with the purchase but wanted to get a couple of pictures of the underside of the vehicle. When I asked, the online guy passed the sale on to another salesman who sent the pics I asked for and low and behold the undercarriage was, as I suspected, very rusty and corroded. Shady is the word that comes to mind. After pointing out the condition of the vehicle, I did not hear another word from Bob Thomas Ford.

family owned and new. - edlscottpt

family owned and new. Working out some communications kinks, but overall friendly and professional and most of all caring.

I No Longer Feel Scammed - cathieknell

I wish to amend the previous review I posted because Mark went out of his way to fix the situation and get me my car back. This all happened because they had a wrong number for me and that was passed on to the finance company, but I have my car back and everything is resolved. These people really do care.

AWESOME EXPERIENCE. - kathyjacobs1354

AWESOME EXPERIENCE. IT WAS LIKE WORKING WITH AN OLD FRIEND OR YOUR BROTHER. I WOULD RECOMMEND THIS DEALER.

Exceptional customer service. Gina stayed in constant... - twkendall

Exceptional customer service. Gina stayed in constant contact with me through the entire purchase process keeping me updated. Vigo Dodge is A+ dealer and will make your purchase process as enjoyable as possible. Dealer staff were polite and knowledgable of the vehicles that they represent. Another reason to keep me purchasing Dodge trucks!

Friendly but not pushy . - duckg

Friendly but not pushy . Good selection of vehicles, and quality low mileage cars and trucks

Just got a sweet used car from these guys. - Dandy

Just got a sweet used car from these guys. They’re awesome – super chill car buying experience. The sales team was great, no pressure, straight answers, and helped me get a good deal. Car is in great shape and price was right. If you're looking for a used car, check them out! Way less stressful than other dealerships.

Brent was very attentive to my inquiries with rapid and - Brink

Brent was very attentive to my inquiries with rapid and helpful responses. He even answered an e-mail on a Sunday. Brent also offered to have the vehicle driven to WI and completing the deal here, which would have saved me about 7 hours of driving round trip. When all was said and done I just couldn't make things work within my budget, but would definitely deal with German Concepts again if things were to change for me and they had another vehicle I liked..

Do not buy from here. - CAROL

Do not buy from here. My friend paid $6000 for a car and motor blew up the next week. Wade told us the car had a different engine with around 40000 miles on it. We called Wade the week before and wanted to return the car. It was still running at that point. He told us too bad the car was not returnable. He did not offer to trade for a different car. My friend is now stuck with a car and payment she cannot drive. What does she do now?

Big joke - Lucky1

Went to them because I got a flyer it said I won $1000. By the way the colored guy that we talked to was a real dick. First he priced a truck to us my wife pulled it up on her phone the same truck brand new was $5000 cheaper. Then he tells me he would run my credit and tell me what I can afford. No one tells me what I can or can't afford. By the way I never did get my $1000. Or M.P.3. this place is a scam!!!!

Hello, all! If you're reading these reviews, I bet... - Josh_M

Hello, all! If you're reading these reviews, I bet you're probably in the market for a new vehicle. Well, I'm not here to tell you if Gates is the place for your new purchase, but I am quite prepared to say you should never try to get a vehicle serviced at this dealership! I came to Gate and attempted to have my low-mileage, under-warranty vehicle diagnosed for a knocking sound. After a 2.5 hour wait (was told 1 hour, and watched another customer enter, get service, a loaner, and leave before me) a serviceman approached me and outright refused to diagnose the issue, stating their refusal was due to 'snow on the ground', and that I should come back when it's nicer outside. Seriously! As soon as I left their service center and hit the road at 20mph, the knocking was CLEARLY audible! After calling the service center to set a date and time *they* find appropriate, and not being given one, I requested to speak to the floor manager. The gentleman I spoke to was very pleasant and helpful, but said he could not arrange a diagnostic until the following week, which I found unacceptable. I'm sure their salesman are quite genial and the deals superb, but I would suggest staying away from their service center: they seem selective about who they want to serve and who they do not.

Worst dealership experience I've ever had. - Heather M

Worst dealership experience I've ever had. The salesman we worked with knew very little about any question we asked. I, as a female and in an office position, knew more about the particular vehicle than the young man. His response was simply "I'm not sure" and never asked other individuals to provide us with a true answer. I specifically asked if the vehicle had two keys (it was used) before we even got in for a test drive. After looking at the tag on the key, he said he'd find out. When we returned from the drive and were back in his cubicle, I followed up and surprise surprise he hadn't found out. While agreeing to a price I asked for the 3rd time about the key and he stated he would see as he handed us off to the finance guy. While dealing with finance, our salesman NEVER returned with the key info and unfortunately while dealing with the numbers and signatures I failed to ask the 4th time. Needless to say, I end up with a vehicle that only had one key and they offered NO assistance in getting one. Simply told I would need to talk to the parts department and it would be another $400-$500 I would need to spend. This particular vehicle was purchased brand new from Hobson, that owner had it serviced and Hobson and they was traded-in at Hobson. There is no reason a 2nd key, which is standard, counldn't be provided. Or at least offered something off the price of a new one. Instead I was basically shrugged off and given a vehicle that wasn't detailed when I drove off the lot. They swore up and down that it was, but my 7yr old nephew would have done a better job wiping down the interior. The same salesman that was useless for lack of better wording, also shook our hands and said he couldn't offer all weather floor mats, but would be sure we had a full tank of gas. Surprise again....we received a half tank. When we questioned this, we were told that policy is that used vehicles only get a half tank. That's fine, but your salesman said a full tank. You should honor what you say. Also, this salesman never so much as touched the door handle of the vehicle to show me anything in or on the car. Never explained features or components. None the less, I will NEVER return to Hobson and tell everyone looking to stay clear as well. My family purchased a similar vehicle just 2 weeks prior from another dealership and the treatment couldn't have been more polar opposite. Terrible knowledge. Terrible salesman. Terrible customer service. STAY AWAY!

Test drove the car and the check engine light was on and - bgallon

Test drove the car and the check engine light was on and the car smelled like someone had been chain smoking in the car. Car drove fine and I figure a little tlc and it would be a decent first car for my 16yr old daughter who just got her license. Well the next day my daughter and her mother went to purchase the car. They paid for the car then proceeded to drive the car down the street to the nearest gas station. They put gas in the car and as soon as they got back on the road the car catches on fire. This was very scary for my daughter and when they called the dealer back instead of him being concerned he asks if they had insurance on the car. Now a total of 17 minutes had passed from the time they left the lot till the time the car catches on fire and you being the dealer asks if they have insurance. Really?? They were only 3 miles from the lot. Please if anyone decides to go here and purchase a car be very careful and drive straight to a mechanic to get it looked at or better yet bring a mechanic with you to the dealership and have them check it out there.

I inquired about a vehicle and never heard back. - Surferclg1981

I inquired about a vehicle and never heard back. I also believe they are advertising vehicles that are not true to the ad.

I love my two vehicles - Lorettafranklin602

I and my husband went to mike Anderson to buy a reliable car for me I have never had a nice car before and I am very happy with the Manager "Rusty" he showed me the car and I drove the car home I have had no problems with it. He also said to contact him if I need anything at all. And also my husband just got him a very nice truck from the same place and Rusty the Manager was very up front about the vehicle. So if anyone is looking to buy a nice reliable vehicle please stop buy Mike Anderson in Plymouth and ask for Rusty he will do anything to help you out an find the right vehicle that fits your budget and will make sure your a happy customer. With this said we will like to say thank you Rusty for making us happy customers.

Omega helped me find a car that I would like, answered - ABunn03

Omega helped me find a car that I would like, answered all questions I had about it and made sure I was happy before even talking to me about potentially buying the car. I was a little unhappy when it came time to purchasing the car but it was also my first time financing a car. The sales people at Omega Autosports are top notch people and will not screw you over on a vehicle if you’re not happy with it.

great place to buy a good used car - Shannon b Berry

I bought my car from omari auto. I loved the buying experience. There was no pressure. I let them know what I needed, what I could afford, and I was given a selection of three vehicles to choose from. great place to buy a good used car, friendly and helpful staff, easy financing.

Awful business - Trucksguy2

Drove over 2 hours to test drive a truck after I talked to them on the phone that morning. Arrived at the business and nobody was there. Called their cell phone over 10 times and no answer. Awful business. I wouldn't buy a toy car from them let alone a real car.

Nice vehicles; Nightmare dealer - grumpy

I bought the vehicle because of the very good general condition and relatively low miles. But when I took the title Professional gave me to the BMV, it was rejected. Professional then urged me to try the credit union where the financing originated. A wild goose chase once again, all in an effort to not supply the clear and current title. My reading of the Indiana attorney general's website states that this action is clearly unlawful.

Buyer Beware. - DIANE_C

Buyer Beware. Fraudulent business practices. Sold me a vehicle and certified the mileage at 95,100. 6 days later the vehicle died and I was told it needed a new engine. When I ran the CarFax I found that the odometer had been turned back and it actually has > 235,000 miles! I have tried to work with them but have been repeatedly brushed off. I am pursuing several avenues for resolution.

The dealer listed one price for the car we were - ebn672

The dealer listed one price for the car we were interested in purchasing in the advertising, but when when we called the price given over the phone was several thousand dollars higher based on a promised trade-in value which seemed like a very suspicious, unethical business proposition to us. Since we were given two separate prices and the second one was higher, we never followed through with a visit to this dealer.

My husband and I bought a car there about 2 or 3 years... - ArM2212

My husband and I bought a car there about 2 or 3 years ago and we test drove and noticed the RPMs were shooting up and not shifting right. We told them and they said they would check it out. They told us they checked and it was doing fine. Well on our way home after purchase we noticed it was not fixed. We had to keep pulling over and restarting it to make the RPMs stop spiking. After researching we discovered that the transmission solenoid was bad and needs replaced. They probably didn't want to take the time or effort to fix it before selling it. Lazy people! They seemed friendly up front but they are just after the money not customer loyalty. Hope they go out of business if they haven't already....

Fast, no hassle transaction. - Jim C

Fast, no hassle transaction. Clean used car with conditions issues you would expect for the age and mileage.

I was sadly unable to complete a sale with this - kaymontes4450

I was sadly unable to complete a sale with this dealership through no fault of theirs; the vehicle I was interested in purchasing sold the day prior to my contacting the dealership. However, they were wonderful in that they contacted me personally, after hours, to speak with me. I will certainly consider contacting them again this upcoming week as my husband hit a deer and totaled his vehicle this past weekend!

VIPER AUTOMOTIVE STOLE $2400 FROM ME - David Roberts

Eddie sold me truck with hidden damage when i called him out on it he wouldnt do anything. Eddie also took the 2400 dollars i gave him for extended warranty and kept it instead of giving money to warranty company. I found this out 4 months after buying truck when warranty company called to cancel coverage due to lack of payment. They are crooks and con artist and should be avoided. DO NOT BUY FROM HERE!!!!!

Scam Artists Looking for Victims Like Me - VictimOfScam

I bought a truck from Walters Automotive in Goshen, Indiana and right before I drove it off the lot, the check engine light came on. A few days later I took it to an Auto shop and had the codes ran only to find out 9 codes came up with multiple sensors going out. Under normal circumstances, this doesn't happen and even the auto shop guy told me that he never sees this many codes with a chevy truck, especially at the same time. He and I both believe the dealer hooked up a code reader before putting the vehicle on the lot and erased the codes in the computer. This would cause a test drive to go well without a check engine light coming on until many miles (usually about 30 - 50) down the road. When I told Walters Automotive that I didn't want the vehicle and I had already called the lender to ensure the deal wouldn't go through, they came and took the vehicle. However, they are refusing to give me my down payment back and have spoken to me through email as if I am less than human. Oh, and yes, this is a Yo-Yo sale as they won't have approved financing for you when you leave the lot. There is a real possibility they will come take your vehicle from you even if you want it, since they don't secure financing before you leave. I called the lender after I had the vehicle for 6 days and they still hadn't approved the deal. The people here are very condencending and simply don't care about anything but their bottomline and their profit. They rationalize their actions by telling me that I am basically a horrible person due to my bad credit and they have every right to keep my down payment. In addition to being sold a horrible vehicle, the first test drive I took didn't even make it out of the parking lot, as the truck died twice. The second truck I test drove we took down the road to AutoZone and spend over an hour checking it out to make sure it was in good shape. However, the is no way to know that multiple sensors and codes were causing issues. This didn't come to my attention until minutes before leaving their parking lot. They are claiming that since the vehicle was sold AS-IS, they don't owe me my down payment back. So, not only do I not have a vehicle, but I am also out $750 due to these scam artists. I would NEVER buy from these people again and if you search online, you'll quickly find out I am not the only one that has been screwed by this company. They sell bad vehicles and tell you they are all you can get approved for with your credit. There are plenty of Better car dealers willing to work with bad credit. Don't buy from Walters, they will not give you a fair deal.

Very pushy sales people. I felt intimidated. - diegodog

I had a bad experience at White's. The sales staff was very pushy, especially Taryn. She became very pushy and aggressive when we said no to the deal. It was a very upsetting experience.