Think Twice Before Buying Here
I trusted New Horizons - lacasadepajaros
Think Twice Before Buying Here
I trusted New Horizons Auto Center based on their image. That was a mistake.
After my experience and research, it’s clear this dealership is building its reputation on unsafe, defective vehicles and zero accountability.
I recently purchased a Toyota Tacoma here during the weekend. Right after buying it, I noticed something felt wrong. Two days later, I took the truck to an official Toyota inspection, and they told me the vehicle was extremely unsafe to drive — for me, my family, and for others on the road.
The repair costs were estimated to be higher than the entire value of the truck due to serious structural issues that had clearly been hidden.
When I returned to the dealership seeking a solution — whether a partial refund, a fair exchange, or any support — their only answer was:
"Find a lawyer."
No help. No responsibility. No concern for my safety or that of others.
⚠️ The Real Problems You Should Know:
They hide information about major vehicle problems.
They sell cars without proper inspections or regard for safety.
They protect themselves under an "As-Is No Warranty" agreement.
They have no post-sale support — once you sign, you're alone.
Multiple reviews mention Vehicle Quality Concerns, Lack of Transparency, and even Questionable Review Practices.
I've bought cars before at other dealerships, and the difference is huge — other places actually help you when something serious comes up. New Horizons Auto Center doesn’t.
If you value your money, your time, and your family's safety, avoid this place. It is thousands of times safer to buy from a private seller than from a dealership that refuses to stand behind what they sell.
A dealership’s real reputation is not built by five-star fake reviews but by how they handle real problems.
Here, they fail.
If management cares about their name, they should start by protecting their customers, not abandoning them.
Please read the negative reviews carefully — they all tell the same real story.
Photo 1 in review by andres lopez
Photo 2 in review by andres lopez
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