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Don’t buy from them - Say no to Walser
Went there in september to buy a new Q5, found out they will not honor their advertised price for someone paying cash, price was 2k more. Called Audi in OKC and not only did they deal but I got one with every available option for 4K less than Audi of Wichita wanted for a lesser value car.
Then to top it off tried to get first oil change done and was told since I didn’t buy the car from them I was not a preferred customer and would have to wait a couple of weeks for an appointment. Couldn’t recommend Walser for anything, definitely not sales if you’re a cash buyer and not service if you didn’t buy it from there!
Lauren sets the bar high with her customer service!!! - David B.
I have purchased 4 new vehicles since 2012. This is the first time I have felt compelled to write a review. My wife and I chose this Audi dealership as our first stop on a Saturday to buy a new car. We have never owned an Audi before. Within 90 seconds of exiting our vehicle a salesperson was at our side. Her name is Lauren and she is knowledgeable, intelligent and fun to be around. All this wrapped up in a very professional package. We were shown the perfect Audi A4 for my wife and after a nice test drive decided to buy. The car is amazing and we love it, but make no mistake, Lauren is the reason we didn't feel the need to "keep looking" at another dealership. In fact, everyone we worked with in this entire transaction were cool people. This includes the GM. However, Lauren went above and beyond to take care of us. I am now a huge fan of Audi, because of the A4, not Lauren. :) However, because of the wonderful experience working with Lauren I will be buying 2 more Audis from Lauren. The next one coming in a few months.
Thank you Lauren and the entire staff that we had interaction with during this process. Loved every minute of it.