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BMW has the worst service department we have ever... - JReichenberger
BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again.
When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!!
With a global pandemic going on they put me in the... - rjjdjj
With a global pandemic going on they put me in the filthiest car I’ve ever had to drive, from mud, dirt, leaves, food crumbs and dog hair, the seats and dash had sticky spots all over, it even had spiders! They wanted two full days to do routine maintenance and put a new set of tires on, can’t they do time management? Not my first time for service with this dealership, they always drag things out. I want to be a loyal Mini owner, but dang, it’s like they do not care, sad.
DooDah - MINI of Doodah
Austin took care my wife's Countryman, Always helpful. My first time with a PHEV. We absolutely love the MINI, coupled with excellent service and free maintenance. Its hard to top!
Thank you MINI of Wichita
Not only did the brakes pads they replaced and the strut... - meverson
Not only did the brakes pads they replaced and the strut they fixed start making noises after only a few months, when I got the car back both times something else had been broken on my car and oil and dirty rags were left on the carpet. They owe me a blinker switch!