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I am 70, have owned several premium automobiles, and find... - mcwrww
I am 70, have owned several premium automobiles, and find most dealerships to be deeply flawed. BG Motorsports is not one of those. They sold me a Certified Pre-Owned Maserati for the agreed upon amount, no unexpected extras, and closed the transaction with one of the most efficient business managers I have seen. I would recommend this dealership to anyone looking for a quality used car. One last thing: everyone seemed genuinely nice. Not smarmy and phony -- just nice.
I signed the contract for a 2019 A3 in October 2018. I... - Rhubarb
I signed the contract for a 2019 A3 in October 2018. I was told it would take six weeks or so to receive my car. I checked in after six weeks and received no response to my voicemail. After another couple of calls they at least answered but provided no useful information as to how much longer I could expect to wait. Frustrated, I brought my case to the sales manager. He apologized but wasn’t much more informative about my order. I told him I’d expect a discount given the delay and he agreed to this and made good on this when the car finally arrived in May 2019. Whether it’s a $15 K econocar or fancy 5-ringed vehicle, I think customers deserve respect and consideration. I’m sorry to say I got little of either during my A3 saga.
The plot thickens…
I brought my A3 with approximately 3,500 miles on the odometer to the same dealership in the spring of 2020 to complain of a jerkiness in transmission up shifts and down shifts. The problem was with transmission parts and was repaired to my satisfaction. However, given the low mileage and less than a year ownership, I asked the my sales manager to check with Audi about an extension in my warranty. Just for the drivetrain- no other parts. I knew it was a long shot but felt justified in asking. He never got back to me. I left voicemails and also emailed but no response. I’m not one to pound on tables or yell but am pretty angry over the lack of concern from the dealership.
Didn’t work out for us. - Itsok
let me start with convenience. I did not spend hours in a dealership negotiating over a used audi. It was convenient to communicate through email & waste the same time being productive in other ways. I appreciated the effort to allow me to get things done in the meantime. Way, over priced compared to other Dealers with same car on the lot. Sorry, it didnt work out for us, but dont have to overpay Louisville’s “special” pricing. They didnt have to even try, but glad the time wasted was productive for me.-not so much for them.