1 Kentucky smart Dealer

I would rate my experience as excellent. - L Wayne

I would rate my experience as excellent. I had bought a car from Louisville Mercedes in the past, but was directed to a different sales person this time. I entered the showroom with a specific model in mind. My sales person, Kevin Owens, first gave me an education, then presented options. Afterwards, I left with a different model. As a retired contract manager, I did not feel the pressure of auto negotiations!! The entire experience was educational and pleasant. Even the concierge was enjoyable, and pleasant. I will most definitely work with the same sales person in the future.

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