Flawless Service, A Fantastic Experience! - DSW_TX
From the initial touch-point with Seth to his prompt followup and responsiveness throughout, the buying experience was nothing short of phenomenal. Having come from out of town, the purchase required some additional effort but that was well worth the trip over there - the documentation was done efficiently and the overall process had a 'smaller town' feel which was nice. Adam was great helping get the paperwork signed and off to the title clerk (who even called to confirm before overnighting the papers back). Will hands down consider doing business again with BH in the future, thanks for a memorable experience.
All round bad experience, Delivered damaged car - John Sharp
Purchased a 2015 cayman from Porsche NO, They have not answered the question of the CPO report that came with the car being incomplete. However, it is signed by their service manager, used car manager and the technician. The car was not detailed 100% and noticed damage, because I have pictures of the car on their showroom floor I was able to establish the car was in fact damaged prior to delivery. Their salesman confirmed what I claimed, it was damaged. Now the ironic thing is that the damage we found coincided with the missing check mark on the CPO report, awful suspicious.
I have reached out to Porsche NA to help because the dealer is not as good as they think they are. I will continue to post and update as too what happens from here on out. I hope to get to the bottom of this damage.
Pitt Stop - rocco
We stopped by on our way back from Miami to Dallas and Ken Odom inspected our vehicle and provided great advice. They were very friendly and reasonable, and part of the Porsche spirit. Thanks.