627 Louisiana SRT Service Centers

Needed front brake pads, after delay getting the pads,... - ctresner1

Needed front brake pads, after delay getting the pads, they turned the rotors incorrectly and told me I needed new ones. They were not warped when initially dropped the car off.

I had the worst customer service experience one can... - chiggins1066

I had the worst customer service experience one can imagine at Schoeffler. I had an oil leak problem (a very serious one that could have caused the engine to seize or a cabin fire NHTSA bulletin #470201(5/94)) in my Seville which the service department missed when the car was under warranty (an independent mechanic later found it). Then when I brought it back and asked if it could be fixed, the service department refused, insisting there was no oil leak. I escalated the problem to Mr. Schoeffler himself, but he laughed at me, was arrogant, and completely dismissive -even in front of potential customers in the showroom. I found out later that the leak is a known issue that is VERY expensive to fix, and few mechanics can even do it. Schoeffler repeatedly lied to me, saying things like "all oil leaks will show up under the car" -not true, 2 GM mechanics told me the oil runs the frame rail. The service manager was even nastier than Schoeffler. Do yourself a favor and stay away from this dealership. As a matter of fact, stay away from Cadillac altogether.

Service - Rebecca.Dauzat

My Dealership of choice! Very friendly and knowledgeable. I feel very comfortable everytime i visit the dealership. I recommend Southern Chevrolet to all my friends and family.

Would give 0 stars if I could. - ferraroh16

Would give 0 stars if I could. The WORST VW dealership I have EVER been to. I have been disrespected and lied to by at least 3 different service/parts employees here. I’ve been spoken over almost every time I call, I’ve been lied to, and I’ve been blatantly ignored and had an employee there turn his back on me and walk away while I was talking. That same employee told me I should “just go home” because “he had no information” for me right then. They also keep contradicting themselves, within 5 minutes the same employee went back on what he had originally said twice. I will NEVER go here again. I’d rather drive to another state than ever work with these misogynistic, disrespectful people ever again.

THE WORST SERVICE EVER. NO RETURN PHONE CALLS. KERRI IN... - morgparksmommy

THE WORST SERVICE EVER. NO RETURN PHONE CALLS. KERRI IN THE SEVICE DEPARTMENT LAUGHED AT US AND TOLD US SHE WOULD NOT TALK TO OUR INSURANCE AND US --- NO RETURN PHONE CALLS. NO IDEA ABOUT PROGRESS OF THE REPAIRS. WE HAVE USED THEM IN THE PAST WITH DECENT OUTCOME BUT SOMETHING HAS HAPPENED. IT IS TERRIBLE.

My recent oil change at Sparks Nissan was a seamless - blakelovell22

My recent oil change at Sparks Nissan was a seamless experience, thanks to their knowledgeable staff and top-notch service.

I had a great great experience at this dealer. Todd and... - Sheterio55

I had a great great experience at this dealer. Todd and Jody in the service department were beyond helpful. Everything was positive at this dealership.

I have bought 6 vehicles from this dealership, and I - toddbroussard

I have bought 6 vehicles from this dealership, and I trust in them and when I need something, they there for me every time they’re good to deal with..

Went in for a recall notice and Scott greeted me by - sjoubert

Went in for a recall notice and Scott greeted me by entrance , excellent sale rep!