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My service went smoothly. Really appreciate the... - FRMTAMPICO
My service went smoothly. Really appreciate the attentiveness from beginning to end. They provided a loaner car as well. Love the new service center. Thank you Bryan Subaru!
Top Reviewed Specialists At This Dealership
Pre-Owned Sales Consultant
Business Development Center Representative
LOVE my Outback rom Harvey Subaru! - KM Campers
I recently brought my Outback to Harvey Subaru to have the windshield replaced. This was only my second time to use the service department. I was extremely pleased with this dealership after both service department experiences. During the first experience, I brought it in for the first oil change. I also asked Brooke (she is wonderful and very knowledgeable) if they could check the passenger side window (I was having an issue with it rolling down, then half way up, then back down). They changed my oil and fixed the window problem FREE of charge. I was so excited because the dealerships at home (I live almost two hours away) will always charge a hefty "diagnostic fee" just to check or fix a minor problem. On this most recent service experience, when I arrived for my appointment, there was a minor mixup with my scheduled time. Kathy took great care of the issue, found a rental car to use for the day, and when I returned, I was told that there would be no charge. I was shocked! No other dealership has ever treated me as a valued customer like Harvey Subaru. (I was a Honda person before I found this Outback online...I will not go back! My next car will be another Subaru!) Dustin was my salesman and he got my husband and I a great car at a wonderful price. A++++ Dealership
Bought my first Lincoln at Baldwin motors. The... - iz2skmo
Bought my first Lincoln at Baldwin motors. The salesperson Chris was very helpful and made the process seamless. Best car buying experience ever. Thank you Baldwin
Business manager was overbearing and rude. He insisted... - Wade
Business manager was overbearing and rude. He insisted on trying to sell us the extended warranty even after we made it clear we didn’t want one. He wouldn’t let up and wanted to debate the thing. I had to raise my voice and threaten to walk out just get him to shut up about it. The he kept insisting that I sign documents about the extended warranty. Then I threw my pen across the desk and refused. It was a terrible experience, I was very upset. I hate feeling that way. I really don’t want to go over there again. I don’t want to encounter him again.
Negative turned Positive! - shivelym
After a pretty negative experience at this dealership, the President called me himself and was unbelievably patient, honestly listened, and was generally remorseful. He fixed everything that initially was desired. I am very impressed with how he handled everything. Although it took a lot of frustration, in the long run this dealership proved itself to be honorable and withstanding. I highly appreciate this call and, if anyone is having a negative experience or questions that just don't seem to be getting answered, I advise them to ask to speak to the president himself or call the cardboard life sized guy (the owner) standing right inside the doors (I missed him which is why this ended up taking so long to get established). The owners name is Bob Giles and his number is 337-210-9020. Thank you again to the president who turned this very negative experience into a positive one. Now.... it's time to thoroughly enjoy that Subaru!