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On time, made good observations and corrections, let me... - mdms5189
On time, made good observations and corrections, let me know my tires need replacing. Friendly.
Terrible customer service! First, I had an appointment... - Vladyslav
Terrible customer service! First, I had an appointment for 4 pm for a recall on my vehicle, and when I came to the dealership they said it was scheduled for 3 pm, but it wasn't because when I called they said the earliest time was 4 pm. Second, The person that I was speaking to at the dealership didn't present himself nor who he was. He only presented his first name which was Martin. On top of that, Martin was kicking me out and saying I was a bad customer when I wanted to leave a review about their service. Third, he didn't want to say his full name and didn't have a badge. Fourth, he said I was abusing him and was kicking me out again. Fifth, he and the other representatives didn't offer any other dates on which I can come to reschedule my appointment nor did they apologize for the inconvenience. They also didn't remind me in any way about my upcoming appointment or even send a confirmation. Also, I ordered a part from them a few months ago and paid for it and they kept and still are moving the ETA further and further from the original date. Their service department was very rude and unprofessional, especially Martin. I'll never come to this dealership again and don't recommend it to others.
I looked at the reviews and why there was a one star... - StG
I looked at the reviews and why there was a one star review amongst many excellent reviews. I now know why. They will not allow you to put down a deposit to hold a car, even if you sign a sales agreement or what they try to pass off as a sales agreement. The reason being is that if you leave the premises to go to your own bank for financing, they don't want your business. The pressure isn't in the actual sale of the car, the pressure is in getting you to finance through them. If you don't finance through them right on the spot, they don't want your business. I have honestly never seen that sales tactic before, but you have been warned. For a "luxury" brand, you would think they would be more customer oriented, they are not.
Purchased a used car. Honest! Made the deal simple and clear - hubram.sr
-Ask for Raullindo great salesman
-great finance department
-Made my wife and I feel very comfortable
-This is the place you should buy your next car.