First Rate Service - Shailynn
I walked into Suburban Acura and met Mike Onwuegbuna a car dealer. Mike was efficient, and very professional. I came into that dealership on a Friday at 515, took the MDX for a ride and was signing papers by 6pm. The negotiation process was very fair. This dealership wants to sell cars with NO PRESSURE. I will go back to Mike to meet my Acura needs.
Top Reviewed Specialists At This Dealership
New Car Sales
Outstanding - carleaser
Best car lease experience we've ever had! Paul and the entire team at Jeffrey Acura were extremely efficient and knowledgable - making the process quick, easy, and thorough. We felt welcomed and like truly valued customers.
Great Dealership - W8OQ
Mr. Bautista, our salesman, was very professional and knowledgeable. He took the time to carefully adjust the seats for my wife who has back problems and explain all the technology on the RDX (which is extensive!) and walk us through all the paperwork. One of our best purchase experiences in many new car searches. BTW, the waiting room has the best auto coffee machine - actually starts with whole beans! And also has cookies, bars, drinks of various sorts and even recycles the trash. Great dealership. Ask for Lindo Bautista.
Excellent Service & Low Pressure Sales AAAAA+ - Obsmiller
Jerrod Herogg "Sales Manager" is very low keyed which is a huge plus, super friendly put together a deal for the salesman that I couldn't pass up, Smiley in service is absolutely wonderful, I was a day late in the service promotion but he got it applied and provided a rental plus he got a lot of things done under warranty which was a huge plus of course, this is an A1 dealership!!!!!
dealer did not fix my water reservoir - jdd
We were puzzled at our last service with G Platz as to why the washer solvent tank leaks
low washer fluid telltale was illuminated when we brought vehicle in
apparently, no one looked at the telltale or added any fluid
if you would have, it would have leaked out tipping you off that there was an issue bigger than just low fluid
we would have thought that you would have called us to apologize and to bring vehicle back so you could rectify the situation
instead, Greg complained that we rated our visit so low
and, no one has ever contacted us about our washer fluid reservoir
very bad customer service