117 Michigan GMC Service Centers

Another good experience. - CC Express

Another good experience. Routine maintenance item (diesel fuel filter). In and out smoothly. Had a pleasant interaction with Gidget at the service desk concerning GM's TTPMS sensors for towing (reports tire pressures and TEMPERATURES to the information center). She spoke with the help center and we found out the system can handle up to 5 triple axle trailers. This system already saved our wooden boat on a long haul (blown inner seal on a trailer tire), so I'll be adding it to all our trailers. GM should promote the advantages of this system. Anyone that tows a boat or trailer on long hauls needs this peace of mind and real-time monitoring of every wheel. Even lets you see if the load is properly balanced by uneven heating on multi-axles setups!

Every time I come in for service for my 2017 terrain - Sonyayoung51

Every time I come in for service for my 2017 terrain for oil change and tire rotation its always something else happens. They don't check other things with your vehicle and I'm sick of it

After having a major engine repair I took my car for a - h2ohog

After having a major engine repair I took my car for a trip out of town. While driving the check engine light came on. A local service center found a loose connector on one of the coil packs. Very disappointeing

Very well done. - Kidsaf

Very well done. Thank you for being so attentive and professional. Keep up the good wirk

Ashley was great, communication was great, service - d77willis

Ashley was great, communication was great, service manager was great, the repair was not so great, but in the end it was all taken care of.

We were in Alpena from Houghton for a hockey tournament - Jammelsch

We were in Alpena from Houghton for a hockey tournament and our side blind zone alert system malfunctioned, which also affected the locks, airbags, and key fob. Worried about getting home, we brought it here and they quickly diagnosed the problem. Even though they couldn’t do the complete repair to replace the modules, they did a quick fix (unplugged the defective module) in under an hour for under $50. I can’t say enough how helpful and knowledgeable the service manager Steve Bruski was! Bruski deserves a brewski! I highly recommend getting service or buying a vehicle here.

I went for an oil change, and the employee was really - Donnab0967

I went for an oil change, and the employee was really nice and helpful. i will go back.

They're liars they tell you one thing and totally do - castonia1220

They're liars they tell you one thing and totally do another just all around not very professional they put a transmission in my truck one of the plugins on top of the transfer case was screwed up by them never knew it until I had another certified mechanic look at it and found the issue then I immediately took it back to Betten Baker in coopersville they replace the plug but didn't replace the part that it was plugged into knowing that it was faulting it out it's electrical part it's going to make the part go bad that the plug was plugged into was told that they would reimburse me to have the switch put in on top of the transfer case and everything else I paid to get done due to them not plugging the plug in properly went there for other times to get paid got the runaround and then today driving back and forth from Whitehall to coopersville they finally told me they weren't going to pay me crooks they are very good crooks and they do that to pretty much a lot of people I'm assuming they're certified transmission technician told me and his boss that the plug-in was not the issue and neither was the switch that it was plugged into kind of ironic how I went to a transmission specialist and he told me well if they didn't replace the switch that's where I would start and that's what I would say is wrong with it including the plug-in that they replaced already so I called the dealership the dealership said all they replaced was the pigtail for the plug-in not to switch they told me to go ahead and get it fixed and they would reimburse me because they couldn't just keep throwing money at it to figure out what it was I did all that put the switch in truck was fixed now they won't reimburse me for the $634 that they owe me and $0.38 I will never ever recommend this place to anybody friend family anybody that would even ask me they are crooks they don't stand behind their work they come up with excuses why it's all your fault not theirs not very professional in any way shape or form in the beginning they were to get me to go away and in the end they were nice and just pretty much told me sorry but my boss told me we're not paying for it okay let me talk to your boss oh I don't know where he's at he's not even in this building it's all a joke it's all a spin artist thing I'm pretty sure I'm not alone in all this big big joke I did however find the owners name address and phone number which I will be stopping over at his house to have a long discussion with him and spring lake they're in for a big surprise thinking I'm just going to roll over and die and give up on my money that is owed to me for something that they ruined not me or anybody else

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

Betten & Baker-Cadillac, MI Staff in service very - David G

Betten & Baker-Cadillac, MI Staff in service very attentive to repairs needs, scheduling willing to give veterans discounts and keep pricing as reasonable as possible. They keep records, honor rebates & warranties on work. The sales department is committed to giving every rebate, discount GM Family First pricing. The clerical staff is professional and helpful. The Wait times are reasonable. The lounge area is kept clean and comfortable.

Hi Terrance helped me get into a vehicle when nobody else - kane64947

Hi Terrance helped me get into a vehicle when nobody else could. He worked on it for me all day yesterday, came in today and got the car. He was very professional and understanding. I will let all my friends and family know to go to this location only for future business. Thanks Terrance

When faced with a task of finding a new dealer, I - Gigi2-8

When faced with a task of finding a new dealer, I happened up Champion Buick GMS of Brighton and couldn’t be happier. Their level of customer service exceeds expectations. With such low levels of customer service in today’s world, the people at Champion are all really great! They seem to take pride in delivering the very best service. For me, they have gone above and beyond my expectations and I will be a customer for as long as they continue to deliver. When I discovered a small mistake was made during my service appt., their new Service Manager, Mike Foster, took the issue with my vehicle seriously and made everything right and then some. He actually sent a service guy to my house to fix the issue because I was concerned about driving my car. I am very happy with this dealership. Give them a shot!