Michigan GMC Service Centers

At Sellers' service department over the years I have had... - KP

At Sellers' service department over the years I have had some good and some bad experiences. Every time I work with Todd its excellent!! 5Stars

Always kind! Don’t try to sell you anything unnecessary.... - Anon

Always kind! Don’t try to sell you anything unnecessary. My only complaint is sometimes you have to wait longer than anticipated. Other wise the lady at the desk is always in a good mood which is nice to walk into!

I always have a great experience here. I drive over a... - AMBOLYN80

I always have a great experience here. I drive over a half hour just to come get my vehicle serviced at this location. I trust them & know they are doing good work.

I was having a rough weekend after hitting a deer with my... - Kayla

I was having a rough weekend after hitting a deer with my traverse that I was leasing. Decided to stop in on a rainy Saturday afternoon to see what my option were to get out of my lease and into a new GMC.. Shane was awesome! I knew exactly what I wanted which made his job a lot easier.. long story short I came back Monday afternoon and drove away with a new Black GMC Acadia and a Costco membership. I will absolutely recommend Shane to my family and friends at McDonald GMC

Airbag recall took longer then I expected but I except... - dahmah

Airbag recall took longer then I expected but I except that. At checkout the couldn't find the key which took about 20 minutes. A quarter mile down the road I noticed the hood unlatched light on the dash. Had to stop and close, glad my wife didn't pick it up.

Totally Awesome! - Kellyelk

I wouldn't go anywhere else for my vehicle needs! The service department is simply the best hands down! GO SUNDANCE!!!!!!!!!!! Kelly,Ryan and Jen always take care of me! Not to mention the best oil change price in town,with a free car wash.

Good Morning ☀️ Ben the Service Man was very Honest and... - Robin Johnson

Good Morning ☀️ Ben the Service Man was very Honest and Professional we need more people like him. Thank you for the Good Customer Service Ben!

My recent service appointment was a pleasure. Although it... - Raghu

My recent service appointment was a pleasure. Although it was a routine oil change, the way service personnel explained the details was really exceptional. The wait time was less than anticipated.

Always happy with the service here. Things usually go... - JAPALMER

Always happy with the service here. Things usually go good but even when something don't go as planned they stand behind their work and do their best to take care of you.

I am very happy with the service I recieved from Matthew.... - Denali 1234

I am very happy with the service I recieved from Matthew. He makes sure you are happy and satisfied with your visit. He's an asset to your company!!!!

They let Porters do Mechanic’s work and then do not... - Mr. T

They let Porters do Mechanic’s work and then do not inspect what was done. I needed a brake job and was told the brakes were ok. One block, just one block after leaving and I could not stop.

Roger always has been great in the service of our cars.... - Trepanierk

Roger always has been great in the service of our cars. Gets the work done in a timely manner. Issues are completed right without returning for a redo.

Stephan Beach was great. Very responsive and made the... - LindaHaddad

Stephan Beach was great. Very responsive and made the whole process quick and easy. I love my new 2021 Terrain. It was an excellent experience and I would definitely go by from Champion again.

I have no complaints about this dealership. They are... - mickey.reverski

I have no complaints about this dealership. They are always willing to help and go over all your options, even if it’s not in their best interest. I really like the communication and the respect they give.

We've shopped and many other dealerships and Rypma's is... - Carbuyer

We've shopped and many other dealerships and Rypma's is by far the best. We are treated more as friends than as customers. Straight honest salespeople and a service department you can trust. What more can you ask for?

Excellent service and fantastic body shop - aaron

We consistently have our vehicle's regularly scheduled maintenance at Jim Winter. They've always done a top notch job on getting it done in a timely fashion and having the vehicle ready on or before they say it will be ready. We've (unfortunately) needed their body shop's help to repair self inflicted vehicle damage. The body work and paint job was perfect and the vehicle looks brand new.

Bodyshop just worked on my 2016 GMC - tjhenika

Bodyshop just finished my 2016 GMC truck and did outstanding work!! Would highly recommend them. They returned my truck in "as new condition and on the time promised for the exact price agreed upon.

Confidant when I take my car in that it will be fixed,... - wordL

Confidant when I take my car in that it will be fixed, the right way always. Friendly. Small town service, worth driving bit farther for.

Terrible Dealership - BE WARNED - alex

Be warned, DO NOT take your car here for service. I was charged $1300 for a leak that caused the battery to fail. I had to dispute the charge with my credit card to get anyone to even address the issue with me. Forget the fight about being covered under warranty even after multiple visits. After more than a month, the service manager finally called and just argued with me to justify the $122 an hour shop rate and his technician(s) approach to the problem. In the end, I was the one that pointed them to the problem after the vehicle was in their shop for days. Finally, they didn't offer any compromise or refund but a credit if I bought a new car. Say what? I would NEVER do business of ANY sort with this dealership. I sold my GMC Denali and bought another brand.

They really help me out a lot and I really appreciate... - davisashley503

They really help me out a lot and I really appreciate everything they did for me. They were super friendly & nice so I would recommend all my friends & family to come there.

Service - daze05

I had a left front wheel bearing changer a couple of weeks ago. If you go there for service look your vehicle over real good when you get it back. I did not now i have a banged up left front wheel. Now iam sure they wont do anything about it since i drove away. Beware!!!!!!!!

Called the GM customer service hotline and they suggested... - John Bueche

Called the GM customer service hotline and they suggested I call Teamone again and speak to the Customer Experience Manager to get the Tahoe in to be checked out. I did and right away was told if GM isn’t covering repair, I was paying for the evaluation of the Tahoe. So I made appointment and then returned call to GM customer service hotline. This time I spoke to someone different-of course, told her my problem, and she said that GM probably would not cover issue. In my opinion the Dealership should keep their word and fix the running board that they assured me before my purchase that there is no issue. I would love to speak to the owner instead of this BS texting.

No communications - mbuckmanjr

Here is my review about a company this dealership owns. I also left messages for Mr. Rinke and no response from him or his office. GMoutletparts: No communications. The phone number alone will not go through to the business. I ordered a part from them and have not heard from them in five days. I paid $27 for express 2 day shipping that has not even been sent out yet. I have spent hours on hold with the parent company Ed Rinke Buick Chevrolet GMC waiting on assistance that never comes. I hope this helps others in their decision on parts they need and pay a rush on.

Who to believe??? I had an appointment 730am for an oil... - Smcwhite

Who to believe??? I had an appointment 730am for an oil change. I waited in the lounge for my vehicle to be serviced. After waiting 1 hour and 15 mins. the technician comes in and says that my vehicle is all set. However, as he is going over the paperwork with me. He states that I will soon need front brakes. According to the paperwork/there inspection , my front brakes are marked yellow/fair. I asked how is this possible because I just got new brakes and rotors put on my vehicle 1 week ago. Monday 11/4. Today is 11/11. I had this work done at Firestone. With the surprised look on his face he says that maybe they didnt use the standard parts. I said are you saying that I need to go back to Firstone and tell them that I paid for sub standard brakes for my vehicle. Then he says that he just went off the history of the vehicle. I bought my Buick (new) from Lafontaine and I have only taken my vehicle there for service. This means they have all of my vehicle history. My last oil change they said that I would need front breaks soon. When I started to here a little rubbing noise as I applied my brakes I tried and failed to get an appointment immediately at Lafontaine. I was able to get a same day appointment at Firestone and I got brakes, rotors and tire rotation. I feel DISSATISFIED/DISAPPOINTED with Lafontaine as of this date. I don't trust their inspection. Prior to today I thought that the service department was excellent. LOST TRUST

Poor Decision by Management causes Horrible Service - Barb Jacovetti

first I just want to say that all the employees working this day were wonderful. We Took our GMC Sierra 2500HD in on Sunday for an oil change We have been taking it the for years for oil changes on Sundays in the quick oil change area. This Sunday we go there and they tell us that they got new hoists and because we have a 2500 it is too heavy for the new hoists and they need to take it to the service area for the oil change and to rotate the tires, OK, well 2.25 hours later they were finally done. Ridiculous that it should take that long when we were 3rd in line when they opened It was Not the fault of the employees at all, but because of the hoist changes made by the dealership in getting new hoists that can't hold a 2500, the employees had to run back and forth to get supplies and also instead of 2 or 3 employees working on each vehicle it was one employee working on each vehicle so it took 10 times longer to get each vehicle done. We have always gotten our oil changes done on both our vehicles at Golling because of the quick service and great customer service and the fact that they are open on Sunday. well let me tell you we are now re-thinking that practice because of our experience on Sunday. I truly felt bad for the employees because it was taking so long for all the oil changes because even the vehicles that the hoist could hold, there was only one person working on each car. Horrible management decision to get insufficient hoists for the oil change area... very disappointing will be looking for a new oil change place. My rating of poor customer service is not based on any of the oil change employees working but the Golling management who made the hoist change decision