Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
the sales staff is very freindly and heipful this is are... - LARRYKELLEYUS
the sales staff is very freindly and heipful this is are 3rd vehicle we bought from them would highly recommend Their service staff is just as great they stand be hind the vehcile
Top Reviewed Service Specialists At This Dealership
Oil change, tire rotation. Tire valve stems leaking. Power - feltmanilla
the experience received was excellent. Only wish last year could have been the same as this one. Was disappointed with service provider and had considered going some place else.
Service review - rvespa
This is a great dealership with an excellent service department.
Thanks to Brandon for the personalized service and time given to evaluate service options for the safest and most cost effective options. Thanks to the entire team for getting everything including pick up and delivery done so timely.
Service is always excellent a Hines Park Lincoln. I have... - Gerry
Service is always excellent a Hines Park Lincoln. I have been going there since 1988 and won't go anywhere else for service or buying a new car. The staff always treats me like family and accommodates my special requests. Rebecca took good care of me.
I even bring my 20year old Ford to them for service because trust I them. I highly recommend Hines Park Lincoln.
Staff was very friendly and prompt with the service on my... - L Salem
Staff was very friendly and prompt with the service on my Lincoln. Plus it’s always nice to have my car washed and handed to me when I pick it up!
I had my car less than a month and my side mirrors had an... - Reaume
I had my car less than a month and my side mirrors had an issue. I stopped into the dealer right before closing an asked to schedule an appointment for my car. They immediately looked at my car and were able to get the problem solved within 10 minutes. Craig was very personable and helpful and Phil Smith (the Service Manager) was immediately responsive. It was such a pleasant experience. THANK YOU Phil and Craig!
I have had several cars serviced at, as well as purchased... - gloco
I have had several cars serviced at, as well as purchased from Bob Maxey Ford and the service has always been friendly, timely and handled in a professional manner.
Their reliable top to bottom, service or sales Cole Ford... - Chuck Bachman
Their reliable top to bottom, service or sales Cole Ford will take great care of you and your car/truck. Will be buying my third Explorer from them soon.
The online appointment utility on their website works... - Ron H
The online appointment utility on their website works well. A phone call reminder the day before was appreciated. Check-in was fast and thorough. They performed my requested maintenance items properly in a reasonable amount of time. Drying the vehicle after the car wash was a nice touch. Everybody was polite and appreciative of my patronage
I have been a customer of GLF for 10 years and have... - David Schuen
I have been a customer of GLF for 10 years and have always been satisfied and here's a great example why. Recently I needed some bodywork done to the front end of my Wife's Explorer (deer hit). When I picked up the car I did notice a few things that weren't 100% right but life's not always perfect. When I talked with Ladd and Tim the Service Manager they both agreed and immediately took the car back into the shop without hesitation...I did not even has to ask! When I came back a few days later the car was flawless (thank you guys). We all encounter problems from time to time but its how you decide to handle them that really matters. Their customer service and support is simply awesome and that's why I'm a GLF customer for life. Regards, David Schuen
Service was exceptional. However, I was disappointed to... - Tmcbacon
Service was exceptional.
However, I was disappointed to have pay for an upgrade to my navigation system. My auto was a mere 460 miles over warranty!
Everyone was very professional and kind. Procedures in... - gravydave
Everyone was very professional and kind. Procedures in place to make everyone safe Work was done quickly. The car wash was great to have done. Thank you
Excellent service! - Carol1
Your service department has great gentlemen working there- very helpful and did a nice job repairing my car. Michael Schmidt was really patient explaining what he would do to fix my explorer. I live in Ga but always come here when in Mi to have my SUV serviced
Every time I take my vehicle in for maintenance, the... - jlueb
Every time I take my vehicle in for maintenance, the service team of Mark, Jeff, Corey and Melanie are always helpful and upbeat. They always treat me right and with a smile.
they took care of me fast , and were very helpful . plus... - patrickmc47
they took care of me fast , and were very helpful . plus kept me informed the whole time . was clean and people used good spacing at all times
Excellent customer service from Tim. I haven't purchased... - Robin D.
Excellent customer service from Tim. I haven't purchased a used vehicle in a very long time and it was a seamless experience. I picked up the vehicle and it was ready on time with a full tank of gas!
Thank you for a pleasant experience.
2018 X3 Service - Nacho
Over the past two years I’ve had multiple issues / problems with my 2018 BMW X3 - more than I’ve ever had in a car before (this is my first BMW) - and this was a new custom order. With that said - Zeigler BMW service has been amazing - very impressed. Ken and his staff are professional, very knowledgeable, and willing to do what ever it takes to keep their customers happy. My issues are with BMW quality - not Zeigler BMW. Ken always made sure I had a new BMW loaner car - making sure my busy schedule wasn’t interrupted. And although most of my problems were very complicated and some difficult to diagnose - Ken put on his investigative “hat” and found what was needed to correct each problem. Thanks Ken for taking care of me!
Great service - Rick
Hall Motors went way out of their way to help me out getting a key for my new f250. Just want to thank Heather&Amber for all their work and help.
Extremely satisfied with them. I decided to take my Chevy... - Satisfied customer
Extremely satisfied with them. I decided to take my Chevy truck there for repairs after deer accident. The truck came back better than it was pre accident. The gm dealer in town has done half the quality of work previously.
Great staff 👍 - Jayne
Went in for parts. Not only did the manager help me but he was very kind. I've sent friends there and they thanked me😊 Service Dept was also just as helpful and knowledgeable.
There service is top notch in the salesman Jeremy he's is... - jeffgraves319
There service is top notch in the salesman Jeremy he's is the bestwhen I had problems with my truck they came and got it the next day and I had it back the same day
MY CAR WAS IN THERE FOR REPAIR FOR OVER 3 MONTHS..JOE,... - rapcjp
MY CAR WAS IN THERE FOR REPAIR FOR OVER 3 MONTHS..
JOE, THE SERVICE PERSON COULD NOT HAVE BEEN NICER
THIS FORM NEEDS SOME WORK IF ANYONE WANTS IT COMPLETED ,
I have yet to have a good service experience - Marquette Local
I purchased a car brand new from Fox and the purchasing experience was fantastic, that is where the good experience ended. Within the first 200 miles my brand new car had two solenoid issues back to back. Both times they didn't offer me a loaner car despite taking 3+ days to get my brand new car fixed, the second time I asked for a loaner car and the service adviser just shrugged and told me he didn't have any loaners available. Luckily I had family who knew someone in management who they complained to and he managed to find me something to drive even though it was a fresh trade-in that hadn't even been cleaned yet.
Next came multiple regular service appointments as I had purchased a service contract along with the car. Every single time I had regular service I set an appointment ahead of time for early to mid morning and dropped my car off first thing when they opened. Every single time I went back mid to late afternoon and they told me they hadn't had a chance to work on it and were just starting, this of course meant I spent 45+ minutes in the waiting room despite the fact that my car was supposed to be worked on hours before I even arrived.
All of this could be written off as them just being far too busy with bad time management but my last experience was the one that sealed the deal. At around 20,000 miles my car ended up needing the rear brake pads and rotors replaced. This is a known issue with Subarus manufactured around the time of mine as the brakes would regularly get stuck and wear down the rotors prematurely. They tried to charge me full price to replace the pads and rotors. I had to talk with the service adviser multiple times on the phone before they eventually "found" a Subaru service program for this known issue where the entire repair could be performed for a $100 deductible. How does a licensed Service center not know about this common issue and the replacement program offered by Subaru?
With Fox being the only licensed Subaru service center in the area I honestly will never buy another Subaru. I don't feel any faith in the brand when I can't get it reliably serviced.
We took our Elantra in for an engine knock. They said it... - ltv
We took our Elantra in for an engine knock. They said it was in the top of the engine and replaced the entire top end. When we picked it up, it was still doing the same thing. I had told them about a known issue with that particular engine and they chose not to listen. Got the car home and saw that the oil had been way overfilled, presumably to try and hide the knocking sound. Took the car back a couple days later and they said a knock was normal. I asked why it hadn't knocked before 75,000 miles and they had no answer. They refused to look at the engine any further. Took the car to another Hyundai dealer who diagnosed the problem as the identical thing I told Randy Wise. They replaced the entire engine at no charge and also told me about a class action lawsuit that would reimburse me for the seized engine in my Sonata, which Randy Wise had replaced and charged me almost $5000.
Brought my Escape in for the "Works" package using a... - Unsatisfied Customer
Brought my Escape in for the "Works" package using a coupon. Drove all the way from Macomb. The "Works" includes oil change, tire rotation, etc. Despite the work sheet indicating all the services were performed and a full check-up was completed, I found the tire rotation (at a minimum) was not done. I noticed a few hours later after I got home. I have special marks on my wheels and they were in the same location. At this point I have to question whether or not the oil and filter were replaced - it appears they were but it leaves doubt. I called the dealership to let them know what happened and they offered to have me bring the vehicle back for the tire rotation, but it's not worth my time to make the 1 hour round trip. There are plenty of reputable places for service.
Service department is terrible. - UNHAPPY WITH FOX
We purchased a used “pre-certified” Lincoln from Fox Grand Traverse. We also purchased EVERY SINGLE extended warranty they offered. Originally they addressed a few minor issues. After that, best of luck. The responses from our service person, Eric were horrible. He gives vague answers at best. If you are given an expected time frame double (if not triple) the time to get your issue worked out. I had taken the Lincoln in the following Tuesday after Thanksgiving 2018. I did not get my car until after the New Year, with some of our issues unresolved.
Early March 2019, we call to tell them a part fell off our car. Responses were vague and inconclusive for three weeks. Which we were told by Eric to “just swing in and drop off the part and we’ll get it ordered”. We dropped off the part. Three weeks later, we have yet to hear from Fox. We inquire with Eric again. He states that he will “re-order” it and that it should be in the next day or two. Again, no call to tell us it had arrived. Again, we inquire and service department tells us to stop in anytime and they will pop the new part right on. We stop in and are presented with a bill for the part. We were never told we would be charged.
Fox’s pre-certified claim, along with each and every extended warranty should be addressing these issues.
worst service ever, morally bankrupt idiots - dj7777777
after horrible electrical issues on my new car,which i had within the first week, these morons had 5 plus years to fix it under warranty. this car is paid for mind you. i honored my end of the contacts. the electrical issues continue and are pretty broad. from stalling out to randomly turning on and off radio a/c monitor freaking out , windows shorting out, etc. etc. its a clear lemon and all they could say for five years was sorry our computers say there's nothing wrong.... flash forward to warranty expiring, its definitely an electrical issue and its gonna be time consuming and expensive. so these morons called me a liar for years as if i had nothing better to do with my priceless time than spend it at a xxxxxxxx service center then all of a sudden conveniently when the warranty expires.... its a problem. this place and its people are a bad joke not worthy of anyone's time energy or especially hard earned money... if you hear different run for your life they are liars...
Sales was ok, SERVICE however, worst ever!!! 40 years... - Mike
Sales was ok, SERVICE however, worst ever!!! 40 years with Ford and their service department has been hands down the worst. Dont waste your time find a different dealer for service.
Don’t ever take your car here I left with more issues and... - delaurierdw40
Don’t ever take your car here I left with more issues and more lights on they charge me $1100 for one key in an ignition switch module they tried to make even more money off me almost ruined my bank account do not go here do not trust these people they are scam artists and they are good at what they do in Jesus name I pray that these people will somehow have to pay for what they do tell the rest of us amen Well I’m back with an update I fixed the issues of my wipers cruise control horn and bright lights not working it was a simple fuse but I had to check my fuses and they were all good where the fuse wants to run all that somebody pulled it out of the fuse box at the dealership no kidding and then tried to sell me a $300 part Ed John service department Greenville
Recall Work - LG
I took my 2014 Ford Focus in and asked about an appointment for the recall for the clutch/transmission notice I got fro Ford. I was told there would be a $100.00 charge if they didn't find any issues, so I didn't make an appointment. I asked, then I should wait until it it is really bad to bring it back? They told me yes. My vehicle was still shuttering at low speeds, so I took it back on a Monday morning a couple weeks later. They made an appointment for me to bring it back Thursday.. I took the vehicle back on Thursday for the appointment. I was told that if they found something with the clutch.transmission for the recall I would need to schedule another appointment for the replacement. I was told that the vehicle tests within manufacturer specs and they did something to help my driving habits but they didn't find shutter on their test drive, so I was sent home with no work on my car. Very disappointed. The car shutters at slow speeds after driving long periods of time. I drove the car from home there and of course it wasn't doing it, so they refused to do any replacement that the recall letter I received from Ford. I bought the car from this dealer under Gaylord Ford. Anytime I had service work needed I was serviced with one visit. Not impressed with this new dealership.