778 Michigan Used Car Dealers

I never received a response from them when inquiring - Rreedy

I never received a response from them when inquiring about availability of a used vehicle.

The service and selection was good but they did not - mwilcoxon49349

The service and selection was good but they did not return my phone calls often

Great owners. Personal service, honest and up front... - JSTEVEN_D

Great owners. Personal service, honest and up front with everything, the dealer was straight forward and no non sense, I highy recommend them. Its refreshing to deal with honest people

I saw a car that I really wanted from them, so I emailed - Connor

I saw a car that I really wanted from them, so I emailed them, and got no response. I emailed them like 5 or 6 times, and never got anything. I then called them quite a few times, and never got an answer. finally, today, after trying to call them again, they finally responded, but only to tell me that the car was sold. if they would've responded to me, I could've got the car I really wanted, but they ignored me and responded to both my email and my call only after the car was sold. they responded to my email with simply just "hi there, it is no longer available" their service sucks, and they need to learn how to answer a simple phone call

If I could do 0 stars I would. - CJ

If I could do 0 stars I would. It takes over 3 months for them to fix the front end of my vehicle from a rock. Jan 20 is when I dropped it off. Hardly any communication, became the middle man for Enterprise and my insurance because no one including myself could get a hold of them. Even the direct line to the service advisor, nothing! Had to get corporate involved. Get my vehicle back for it YET to not be completely fixed. Horn doesn’t work, missing an entire piece of trim, no part is aligned correctly and looks like its been mod podge together. To top it off, been trying to get a hold of them, left voicemails and guess what, still no response! Im ready to sell my vehicle and never deal with a Hyundai related vehicle again! Thank you for the awful and irritating experience im still having to deal with.

they could not fix thr problems with my car. I have had... - TKirk

they could not fix thr problems with my car. I have had nothing but bad Service. I own a chrusler and I had to take it to a Ford dealership to get good service. (My car was still under warranty) lakeshore chrysler replaced my brakes...1 week later I had to pay to have them adjsuted they performed and alignment....my car still pulled and my steering wheel was off center. The performed and oil change and stripped the drain plug. They couldn't get me in a for a couple of days...so they say. I had to pay to have that fixed at Great lakes Ford. I would not recommend this srevice department. They are not good at all. Poeple thought Discovery Ford ripped customers off...go to Lakeshore Chrysler.

great purchase! - lindsfoy

vince was a great salesmen. I bought a ford fusion white from Vince and he made the car buying process simple for me! Thanks Law Auto!!!!

great experience.. - etsol

Great people working there. Really helped me with my situation and I will recommend them to everyone. Mike H and the staff are awesome they will really help you.

The best customer Service - Miguel04

I was driving from Canton Mi to St.Joseph when my air conditioning had broke down, I was,able to Google the dealership location. When I arrived I was politely greeted by Ralf who reassured me that everthing will be taken care of and informed me that the overall time would not be long. In mind I was like great! What else can go wrong and nothing did. My car was fixed and looked over within 1 hour . I recived a follow up call within 2 hours to see how my air conditioning was working and a thank you card in my car. I have never been so impressed with the customer service, promptness, honesty and would highly recommend , Ralph who answered all my questions that I had abt my car and ect. And anyone who wants great service should go to Le Valley.

Don't get ripped off! - scott parks

Sold truck to me. Check engine light came on within 20 miles. Took it back they said it had came on before and it was just a emissions sensor. I found out it was a warped head. They refuses to pay repair bill. Do yourself a favor and stay away from this place. Search for reviews and you will see,I just wish that I had.

lisa behr (service advisor) helped me so much i think she... - josh69er

lisa behr (service advisor) helped me so much i think she was incredible the way she dealt with my service questions just wanted to say thanks to her and her excellent service

Very pleased with the purchase. - Nedzad

Very pleased with the purchase. From beginning to end, the baying process was a pleasant experience. Skender was incredibly helpful and truthful. This is the place to go if you want a great deal and exceptionally nice service.

Used car manager was rude and the cars were very over - Brucewilson0801

Used car manager was rude and the cars were very over priced. Would not recommend. Also they were not very knowledgeable about the used vehicle I was there to look at

BUYER BEWARE! - bullseye

BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! I had the unfortunate experience after I purchased a 2009 Lincoln Continental from James. I felt he completely misrepresented the car. As soon as the car arrived last week I contacted him immediately. DEFECTS included the windshield which was heavily scratched ,grill chrome peeling headlight covers fogged car was spot painted poorly every panel but the trunk. Some panels were painted three times according to a paint gauge by detail shop where the car currently is. Passenger doors are so bad ( primer overspray) that they will need to be refinished, as well as the hood. Vehicle has whiskey dents all over it. When contacted James he denied all damages and kept referring to the car fax but as you well know you can spot paint a car in places and it doesn't have to be reported to Carfax by non professional shops. offered a settlement amount of 2200.00 which was denied by owners according to James by the way who is a nice guy Photos and signed affidavits from glass man, detail shop, & body shop, and pdr co. will be posted when available. basically from my experience if you cant see it feel it or touch it do not BUY IT

Stay away! - Stephen P

Stay away!! They did not disclose over $4k is suspension and steering issues that would have been very apparent with an inspection. As a dealer a buyer assumes a car has been inspected to make sure it is road ready and safe, and either notify a buyer or repair the car. They will not let you drive the car on a real test drive. Again, I recommend not purchasing from MCAA

Working with Tom at Motors. - toheal4give

Working with Tom at Motors.inc was a great experience. He was professional, helpful, kind, authentic, flexible, and communicated well throughout the entire process of finding the car, getting repairs done, and delivering it to me. They are GREAT! I am recommending them to others.

Went above and beyond. Reputable. Honest. Does what he... - careercadaver

Went above and beyond. Reputable. Honest. Does what he says he will do. I've known the Dealer for about ten years. He helped me with my last five vehicles. Always upfront and honest. Cars have always been above and beyond. I would not buy from another Dealer. Period.

Do you never never contact me about the vehicle at all? - eparsons01@yahoo.com

Do you never never contact me about the vehicle at all? Very un professional.In my eyes

The Shaft - perjeff

It all starts well. Clean cars,vans,trucks. The one you want is not the one sales wants to put you in. After the purchase all will go SOUTH.Your vehicle will not run their mantiance dept. will not you use the warranty they made you buy the repair is made with junk parts thern when the insurance company totals your car the gap insurance they make you buy will not pay because it is all ran by the dealership, then you find yourself in court having to pay for the piece of junk that you thought was covered with insurance. In court is how the dealership makes there money.

DO NOT BUY FROM HERE! - cora

DO NOT BUY FROM HERE!! I bought a honda fit back in October 2021, within a week my engine light was on. Took it into the dealership and turns out the spark plugs needed to be replaced plus a bunch of other minor repairs. Total cost $1,500. Fast forward to now (March 2022), my car has been overheating almost every time I drive it. I took it into Honda a few days ago... turns out my whole engine needs to be replaced AND my tires are over 8 years old and have dry rot. Total repair cost $5,000. Apparently, there was a pretty nasty crack in my head gasket that led to complete destroying of the cars engine. I have no doubt that R & R Motors Inc knew about the damage and sold this car to me anyway. I'm a young female college student and they 100% took advantage of that. I bought this car for $7,000 and now I've spent almost that much repairing the stupid thing. R & R Motors Inc completely lied about the cars condition, even telling me the tires were brand new. DO NOT BUY FROM THEM. I doubt any of their other cars are much better than the one I bought. If I could give them zero stars I would. This whole situation has cost me a ton of money and if I could go back I would've saved up for a car from an actual dealership. I advise all of you to do the same.

I was charged $750 and a week's worth of labor for a $22 - Nickellar

I was charged $750 and a week's worth of labor for a $22 part that takes an hour to install. I looked up the EXACT part and what it costs, I'll even attach it for reference. I was greeted with awful customer service, start to finish. From forgetting my name, not communicating, and charging me $300 more than what I was quoted (all for a $22 part). After being upcharged, I asked if there were any payment options or financing (very common). I was then lectured about how I needed to ask that before agreeing to work and on and on. John; I'm paying you to fix a car, not to listen to your disrespectful and inappropriate advice. Questions about financing are extremely common, especially when you're robbing your customers blind. If payment options aren't considered, be a professional and communicate that up front. Don't wait until after you've already got your customers by the throat, then try and make them feel stupid. That's unprofessional and cowardly. The responsibility for communicating YOUR policy is 100% on YOU. It is NOT the customers responsibility to set and communicate policies for your business. I was upcharged on EVERYTHING for no reason. Even the towing cost was $170. I asked specifically for his towing price range, he said between $100-$125 depending on the distance. The car was towed EXACTLY 4 miles from Perrin. How close do you need to be? How do you justify such piracy? In addition to the blatant disrespect and outrageous prices, Perrin did a halfway fix; literally using tape to secure a part. I can no longer lock or unlock my car; they didn't even bother coding the new key for the ignition, they just taped the old one in the car somewhere. When it falls out, the car will be inoperable. I cannot believe that Perrin charged me $750 for a $22 part, customers be warned: Perrin will take advantage of you and do terrible work.

Updated review: they reached out, very friendly, very - smncml221

Updated review: they reached out, very friendly, very apologetic. gave me an update, which was greatly appreciated. I get being a micro business so I should have been more patient. Initial review: No one ever contacted me about my inquiry. Seems pointless to list your business on cars.com for leads but never reach out to lead to follow up...even if that car was gone, reaching out to assist with other similar vehicles seems logical, but apparently not for this dealer.

Called wanting to purchase the 2011 Volvo S60. I asked if... - Ajohnson0323

Called wanting to purchase the 2011 Volvo S60. I asked if their was any room for negotiation and I was told no. This is cash price. Read reviews that they negotiate. Obviously, Brennan didn't want the sale. Looks like car is still sitting.. It has been sitting for almost 100 days. No negotiation.

Do not buy a car, much less even a floor mat from this... - jthmjr56

Do not buy a car, much less even a floor mat from this place. Its all smiles and great "sales talk" until you sign the paper. They sold me a car that had a recall on it that was never addressed. Due to the recall that they DIDN'T EVEN CHECK FOR my car is now completely immobile. I had to pay to have it towed to a dealership where I got a $5,000 quote because the recall has since expired. If they had done their homework and saw that this car had a recall that wasn't fixed, my car would have been fine. Clearly they don't give a xxxx about the consumer. Asked for help fixing the car because it was their fault anyways. They basically laughed in my face. Hope this place runs into the ground, soon. BBB Accredited business?? I THINK NOT what a laugh

Scammer Alert - Anna ann

This car dealership closed in Jan .... this is a scammer beware do your homework. Ask to come see the car and you will not find a car lot!!

Gary at the flushing location was a very awesome person. - sstephanie747

Gary at the flushing location was a very awesome person. I walked in and said this isn't going to work. He showed me his sign on his desk and said promised he would make it work and sure enough I was able to get a car thanks so much...

Contacted them on a f350 and at first they were complying - victorcarnahan718

Contacted them on a f350 and at first they were complying with my needs till they found out I was out of town and then I got the cold shoulder ended up letting someone else purchase the vehicle without giving me a shot at it the salespersons name was Lisa terrible place to do business

This dealership is a nice one. - tres

This dealership is a nice one. They really work with you and your budget to get you keys that day. Thanks Billy for all your help

Brad was very professional and was able to answer all of - jportrey29

Brad was very professional and was able to answer all of my questions! Very happy with my service! Thank you!