Friendly, knowledgeable , courteous - Satisfied customer18
I rate my experience at BCHM a 4 1/2 star
5 would be perfect and no room for improvement. Everyone was friendly and very comfortable in their positions. Would certainly recommend Joe Washington to family and friends. Did not know any of the other personnel. My brother Dannie only bragged on Mr. Joe washinhton.
Seamless purchase of a new CX-5 - cbuzz90
My wife and I purchased a 2017 CX-5 from this dealership less than a week ago. Our salesperson, Chip Thompson, was friendly AND competent. I have already recommended him to a couple of my friends in the market for new vehicles. We also spoke to Sarah Thornton. Even though our conversation with her was not business, she demonstrated that this dealership values people over sales. We spoke to her for quite a while and learned that my family and hers had quite a bit in common. She proved to us that Mazda of Ridgeland values it's customers. We will not hesitate to do business with them again.
Beware of price u see on website - MX-5 Bad Taste
I bought a MX-5 (2016) in Sept of 2015. I had watched the development of the new MX for a while and by the time the 2016’s hit the market, I had to have one. When the sale-rep called and said they had come in, I came immediately…ready to buy. A test drive only proved that I was set. I retired back in February, closing a family retail business of 98 years, the last 45 operated by me. Greeting the public, selling to the public is an art form, I’m convinced. The sales rep was nice and the finance manager was very helpful. The MX-5 in red is a show stopper, people constantly ask me where I got it and then, naturally they ask what kind of deal did I get? That’s when I tell them that in all my years of buying a vehicle, this was the worst deal ever. I enjoy the MX-5, it’s fun, the grandkids love for me to take them for a ride but I must tell you that I can’t get the deal out of my mind. I was expecting at least a token discount off the sticker and yet, the dealership added $1000 to it. I know I had the option to leave. I know that it was a new model. I know…… My wife says sell it, she was tired of hearing about it. Whenever one of their commercials come on tv about the best deal, well I guess it was not for me. I’m embarrassed that I let my desire outrun my common sense. I would suggest that they at least put that “extra charge” on the sticker under something else other than “Market Demand” which really means….we are adding that just because we can. At least it might not haunt someone like me if it’s hidden somewhere! I ask, why should I go back to do more business with them?
Surreal - Zohn Tennyson
Invited to come view a vehicle we had been searching for, and after having seen and liked the vehicle and waiting in the salesmans office for the final price, watched another salesman right outside the window back into "our" vehicle. Hard. Very hard. Enough to rock it back and forth several times. And he didn't even stop; literally left the premises. After all said and done, general manager says it needs to be fixed and won't come off the price. The price they were dropping because we had driven over at their invitation to pay the dropped price and buy the vehicle. He acted like we were somehow at fault. Never seen anything like it. The salesman, Ronnie Henderson, was great. The gm, Mr. Classy, was definitely not. Surreal